Concept3D Reviews & Product Details

The customer support is great and the number of features is outstanding. Review collected by and hosted on G2.com.

Some of the integrations between software Review collected by and hosted on G2.com.

I create a lot of GIS-based maps for NMSU, but it's hard to create a GIS experience that captures all of our student-focused data in a user-friendly way. Concept 3D is really great for this. Review collected by and hosted on G2.com.

It is incredibly expensive to make changes to the renders. Universities in general are in a constant state of construction, so cost is definitely something to consider. Review collected by and hosted on G2.com.

The main map is maintained by Concept 3D and Adding information is easy compared to other Programs. Concept 3D is very responsive when I need clarification on how to add certain types of information to the map. Review collected by and hosted on G2.com.

I do not have a dislike about Concept 3D for what I do it works very well Review collected by and hosted on G2.com.

They made the process of recording images and translating them to a tour easy Review collected by and hosted on G2.com.

I have no negative feedback about our work with them. Review collected by and hosted on G2.com.

They help us show our building in a great style! Review collected by and hosted on G2.com.

We got switched to a new contact and wasn't notified. Review collected by and hosted on G2.com.

Concept3D provides a high quality map product. Their renderings of our main campus and remote campuses are nothing short of beautiful. The ability to add/schedule event-related map Categories for Commencement and Move-In Day is great for universities. Their map icon library is bottomless. But I'd say the company's customer support representatives are probably the best feature of Concept3D. I've had two different reps over our multi-year contract and they have both gone above and beyond to help me navigate the map CMS, initiate updates to map renderings, navigate contract renewals and more. They also offer useful webinars for clients where I've gotten great ideas that I implemented on my college's map. Review collected by and hosted on G2.com.

The user side of the CMS feels a bit antiquated. They did recently update the text fields and that's an improvement. Previously, I would have random days when text formatting within the WYSIWYG just would not do what I was asking and I'd have to jump into the code to implement an H2 heading or a bold text. I have not encountered that problem since the latest CMS update. Review collected by and hosted on G2.com.

Everything in the admin area was very intuitive and just worked as you'd expect it to. Nothing required the manual, however Nikki was always there to give us tips or support articles. Review collected by and hosted on G2.com.

I was a late addon to our university committee working with Concept3D, and it was sometimes unclear how to envision the after view for a step we were working on. Perhaps a demo of before and after at different steps along the way would be helpful. Review collected by and hosted on G2.com.

Using Concept 3D's maps in conjunction with Localist makes it super easy for students to find the locations, events and services they need to get started or keep going with their education. With a population of students that already has significant barriers to overcome, anything we can do to make them feel at home on campus & keep them connected with our college community makes a big difference. The features, ease of use and overall user experience provided by Concept 3D and Localist helps us make that goal a daily occurance. Review collected by and hosted on G2.com.

There is a little bit of a learning curve to the backend of the Concept 3D maps system - it's not a dislike as much as it is an endorsement to work with folks like Nikki Clayton for training, questions and new projects! I can't say enough good things about all of the support we have received. Review collected by and hosted on G2.com.

Once introduced to Concepts, the CMS is very user-friendly. Nikki has been so helpful, making the implementation of Concepts3D efficient. Review collected by and hosted on G2.com.

Extensive guidance is needed with initial set up and customization. Review collected by and hosted on G2.com.

I really like the service. Our rep is responsive and friendly and genuinely listens and cares about our success. Concept3D also send regular emails with tips about how to make the best use of the product. I just wish I had time to take advantage of all the features. Review collected by and hosted on G2.com.

The backend of the map CMS is still a little clunky. They've worked hard to roll out improvements, but the administrator side is still a little cumbersome and non-intuitive. It's powerful and the end-user experience is pretty good, but the way features are grouped and the feel of the administrative dashboard interface can be a little confusing sometimes and looks a little bit dated. Review collected by and hosted on G2.com.