---
title: Concep SEND Reviews
meta_title: 'Concep SEND Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how Concep SEND works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 10
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Concep SEND Reviews
**Vendor:** Concep  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 10
## About Concep SEND
Concep&#39;s easy-to-use marketing technology and in-depth knowledge of how professional and financial services firms operate create a powerful B2B digital marketing solution.



## Concep SEND Pros & Cons
**What users like:**

- Users value the **efficient email automation** of Concep SEND, simplifying tasks and enhancing campaign effectiveness. (2 reviews)
- Users appreciate the **ease of use** of Concep SEND, benefiting from user-friendly features that enhance efficiency. (2 reviews)
- Users value the **intuitive contact management** of Concep SEND, finding it beneficial for legal marketing projects. (1 reviews)
- Users appreciate the **intuitive support** provided by Concep SEND, especially for legal marketing projects. (1 reviews)
- Users appreciate the **user-friendly data analytics** in Concep SEND, enhancing their ability to track performance and feedback. (1 reviews)
- Easy Creation (1 reviews)
- Email Tracking (1 reviews)
- Intuitive (1 reviews)
- Time Management (1 reviews)
- User-Friendly Interface (1 reviews)

**What users dislike:**

- Users find the **lack of A/B testing** in Concep SEND makes email alignment challenging and less effective. (1 reviews)
- Users find that the **lack of A/B testing** in Concep SEND hampers effective email campaign alignment. (1 reviews)

## Concep SEND Reviews
  ### 1. Time-Saving Automation and Intuitive Campaign Building with Concep SEND

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryden C. | Product Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Concep SEND?**

The automation is very easy to set up, and it really helps me auto-send emails based on how people interact with my previous emails. The builder is also straightforward to use and doesn’t feel difficult at all, even for someone with no technical experience. On top of that, the analytics are very in-depth and give me a clear view of what’s happening.

**What do you dislike about Concep SEND?**

My biggest frustration is how limited the A/B testing feels. I can’t properly test different versions of subject lines, body copy, and calls to action in the way I’d like, so I end up making decisions based more on gut instinct than on actual data. For a marketing tool in 2026, that’s a pretty serious gap.

Pricing also isn’t very transparent. I had to go through a sales conversation just to find out what it costs, which is frustrating when I’m trying to compare options side by side or put together a realistic budget.

**What problems is Concep SEND solving and how is that benefiting you?**

Conncep Send helps me send professional emails that don’t come across poorly. It refines the email template I’ve set up and makes my messages clearer and more polished. Another problem it solves for me is automation: I often forget to send emails, but with this tool I can automate high-quality, engaging emails and stay consistent. The performance is also very high quality.

  ### 2. Robust Email Tool Perfect for Media Production

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2026

**What do you like best about Concep SEND?**

There are several standout features of Concep SEND that make it our go-to email tool for media production and daily operations here at VisualCraft Media GmbH. First and foremost, its strong local compliance with German data protection rules is what we appreciate the most. As a company operating in Germany, we handle a large number of client contacts and sensitive project data every day. Concep SEND is fully adapted to local regulations, with clear data access controls and contact list management functions. We never worry about privacy violations when sending client project materials or collecting feedback via emails. Secondly, its reliable delivery performance for media-related content impresses our team a lot. We regularly attach video preview links, high-resolution graphic drafts and project documents in bulk emails. Unlike many generic email tools, it rarely marks these content-rich emails as spam or causes link loading failures. When we send portfolio newsletters to dozens of prospective brand clients, all recipients can open and check our media samples without trouble. Thirdly, the easy-to-use customizable templates boost our work efficiency greatly. Our team often sends similar emails like project delivery notices, service promotion mails and internal schedule reminders. We save standardized templates on Concep SEND, and we only need to modify a few details such as project names or deadlines before sending. Lastly, its intuitive operation interface suits our cross-department team well. Our staff include production editors, designers and operation colleagues who do not specialize in email marketing tools. Everyone can quickly get the hang of basic sending, contact grouping and email tracking. We can easily check who has viewed the project review emails, which helps us follow up with clients timely. Overall, it is a practical, stable and user-friendly tool that fits perfectly with our media production workflows.

**What do you dislike about Concep SEND?**

The mobile version of Concep SEND has a poorly optimized layout and severely restricted editing capabilities, which creates noticeable obstacles for our daily field work. The mobile interface feels cramped and disorganized, with menu buttons and functional modules arranged in an inconvenient way that affects operating efficiency. We are unable to carry out comprehensive edits on our stored standard email templates via mobile devices. Adjusting attachment settings is cumbersome. These limitations greatly slow down our on-site communication and workflow progress, causing delays in responses and hindering timely coordination.

**What problems is Concep SEND solving and how is that benefiting you?**

Concep SEND solves unstable email delivery issues, provides standardized bulk communication, ensures data compliance, and streamlines internal notifications.

  ### 3. Concentration on the financial and professional services sector

**Rating:** 4.0/5.0 stars

**Reviewed by:** NASSA J. | HR Assistant, Government Administration, Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about Concep SEND?**

Concep SEND is great for constructing an appealing and professional lettering campaign within a short time, and the superb integrated marketing automation system, save my time making things like auto resending to client based upon the interaction history.

**What do you dislike about Concep SEND?**

There is relatively little A/B testing within Concep SEND.  This makes it very difficult to properly align the anatomy of an email subject line, the body of text, and the call to action.

**What problems is Concep SEND solving and how is that benefiting you?**

Concep SEND gets rid of the tedious work when it comes to B2B email marketing.  They even have a user-friendly interface and templates which helps me to create the campaigns faster and the marketing automation is a feature that saves me lots of my time.

  ### 4. An awesome dynamic platform for marketing specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anwesha S. | Business Development Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Concep SEND?**

Well it has multiple features that will make your life easy. It has a user friendly email automation and you can also track your performance and analytics and also feedbacks.

**What do you dislike about Concep SEND?**

Nothing to dislike. Awesome email marketing tool.

**What problems is Concep SEND solving and how is that benefiting you?**

It's user friendly interface is easy to use and it's email marketing capabilities is unbelievable easy to use and helps you achieve your goals without breaking any sweat.

  ### 5. Concep SEND is perfect for business use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria S. | Telecommunications Engineer , Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Concep SEND?**

Concep SEND is effective for creating campaings and handling duplicates. It is easy to use for email marketing.

**What do you dislike about Concep SEND?**

I have no complaints about it, it works excellently.

**What problems is Concep SEND solving and how is that benefiting you?**

Concep SEND benefits me because it allows me to reach my customers massively and quickly and ins compatible with smarthphones.

  ### 6. Decent legal marketing product

**Rating:** 3.0/5.0 stars

**Reviewed by:** Barry H. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Concep SEND?**

The UX was nice and intutitve and included plenty of support, specifically for legal marketing projects.

**What do you dislike about Concep SEND?**

Not convinced that there is enough different for legal services than broader markerting tools.

**What problems is Concep SEND solving and how is that benefiting you?**

Gave me an alternative for email marketing than Klaviyo and Mailchimp

  ### 7. One step B2B solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Himanshu J. | System Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2022

**What do you like best about Concep SEND?**

Its very easy to use and thier response time is amazing , really helped me with my e-commerce store. Email marketing helped me get more customers for my platform.

**What do you dislike about Concep SEND?**

Costing is bit on the expensive side if not much, if they could just lower down their prices then it would be the best solution out there. Although its not very high but for small startups it is bit high.

**What problems is Concep SEND solving and how is that benefiting you?**

I saw that some parts of my business were having troubles, with the help of Concep SEND they tracked down the exact places where the solution needed to be implemented. Very user friendly and smooth experience.

  ### 8. Terrible onboarding

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about Concep SEND?**

The sales pitch and demo was encouraging

**What do you dislike about Concep SEND?**

Was promised the same functionality and more than existing system but it was not delivered due to staff changes and lack of comms

**What problems is Concep SEND solving and how is that benefiting you?**

Helping to get email comms out to our clients on brand and with a better approval system

  ### 9. Great for the financial industry!

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about Concep SEND?**

Intuitive and very easy to use! Personalisation elements provide lots of configurability.

**What do you dislike about Concep SEND?**

Not highly recognised in industry and takes a good amount of time to sync.

**What problems is Concep SEND solving and how is that benefiting you?**

Mobile friendly marketing solution.

  ### 10. B2B tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2019

**What do you like best about Concep SEND?**

one of the best tools available in the market for marketing using email for the clients.

**What do you dislike about Concep SEND?**

more branding of product required to get this more used in the industry

**Recommendations to others considering Concep SEND:**

No recommendations

**What problems is Concep SEND solving and how is that benefiting you?**

email marketing, promotion


## Concep SEND Discussions
  - [What is Concep SEND used for?](https://www.g2.com/discussions/what-is-concep-send-used-for)
  - [How we can create own multiple charts/dashboards using your email campaign results at once.](https://www.g2.com/discussions/how-we-can-create-own-multiple-charts-dashboards-using-your-email-campaign-results-at-once) - 1 upvote

- [View Concep SEND pricing details and edition comparison](https://www.g2.com/products/concep-send/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+02%3A45%3A00+-0500&secure%5Bsession_id%5D=054a7d9b-46a6-4220-80d7-5a3ac91c0988&secure%5Btoken%5D=f9dd42db084b8f32e615c54809dffaa2b2cbe83b549af694edcbd363f11a41ec&format=llm_user)

## Concep SEND Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration

## Top Concep SEND Alternatives
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,669 reviews)
  - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,189 reviews)
  - [Robly](https://www.g2.com/products/robly/reviews) - 4.5/5.0 (898 reviews)

