---
title: ComplyCloud Reviews
meta_title: 'ComplyCloud Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how ComplyCloud works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 18
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Data Privacy
  url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806
---

# ComplyCloud Reviews
**Vendor:** ComplyCloud  
**Category:** [Data Privacy Management Software](https://www.g2.com/categories/data-privacy-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 18
## About ComplyCloud
ComplyCloud brings legal intelligence and compliance together in a platform that helps companies simplify and meet complex data protection and information security requirements. With tailored legal services and support, we’re the one-stop shop for compliance. The platform helps companies manage data protection and information security through structured workflows, automated compliance processes and integrated legal guidance. It covers key regulatory areas such as GDPR, NIS2, ISAE 3402, DORA and ISO 27001, helping companies stay on track with frameworks, prepare for audits, and ultimately lowering organizational risks. The legal services are delivered by ComplyCloud’s team of attorneys and security specialists. This includes lawyer-on-demand support for day-to-day legal questions, as well as project-based legal assistance for more complex projects that go beyond routine tasks.



## ComplyCloud Pros & Cons
**What users like:**

- Users value the **ease of use** of ComplyCloud, facilitating smooth integration and compliance for all employees. (7 reviews)
- Users value the **automated compliance support** of ComplyCloud, ensuring they stay updated with regulatory changes effortlessly. (5 reviews)
- Users appreciate the **exceptional customer support** from ComplyCloud, ensuring a smooth implementation and ongoing assistance. (5 reviews)
- Users value the **efficient documentation management** in ComplyCloud, ensuring timely compliance with GDPR standards and regulations. (5 reviews)
- Users highlight the **easy integration and compliance management** with ComplyCloud, simplifying GDPR processes for everyone. (5 reviews)
- Users value the **automation** features of ComplyCloud, ensuring compliance tasks are managed efficiently and effectively. (4 reviews)
- Users value the **comprehensive compliance support** from ComplyCloud, ensuring ongoing GDPR adherence with ease and clarity. (4 reviews)
- Customer Experience (3 reviews)
- Data Management (3 reviews)
- Features (3 reviews)

**What users dislike:**

- Users desire more **flexibility in document layout** , as the current template-based approach limits customization options. (3 reviews)
- Users wish for more **flexibility in document layouts** as the template-based nature limits customization options. (3 reviews)
- Users desire **more customization options** for document layouts in ComplyCloud, as current flexibility is limited. (2 reviews)
- Users find some areas of ComplyCloud **not intuitive** , needing to think to navigate specific functionalities effectively. (2 reviews)
- Users find the **complex implementation** of ComplyCloud challenging due to the need for extensive departmental knowledge. (1 reviews)
- Users find the **complexity of GDPR and portal conditions** challenging, requiring in-depth knowledge across multiple departments. (1 reviews)
- Users find **complexity issues** with GDPR and portal conditions, making it challenging to navigate ComplyCloud effectively. (1 reviews)
- Complex Setup (1 reviews)
- Control Issues (1 reviews)
- Difficult Navigation (1 reviews)

## ComplyCloud Reviews
  ### 1. Good system that is easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about ComplyCloud?**

The simplicity. It is easy to get employees (not knowledgeable about GDPR) involved in the system which makes integration of the system fairly easy. 

It is easy to formalise and standadise processes across a group. 

It is possible to document all work with GDPR in the system = one-stop solution.
ComplyCloud are always willing to to listen to new suggestions to features.

Very good for the manufacturing industry.

**What do you dislike about ComplyCloud?**

More flexibility of downloading documents would be good, as you can only download content in pdf.

More features for big groups, where you can link content together and copy relevant material across different companies.

Including the UK and Switzerland with their laws could be a nice add-on (not only focusing on GDPR).

**What problems is ComplyCloud solving and how is that benefiting you?**

With ComplyCloud it is possible to work with one system across the group. 
It is easy to get employees onboard and standardise privacy work in all companies because there are many features to maske use of, like risk assessment and article 30 frameworks.

  ### 2. Always competent people in ComplyCloud

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about ComplyCloud?**

Comply Cloud is god to explain complex things in a way that is to understand.

**What do you dislike about ComplyCloud?**

I can't find somethink I dislike with ComplyCloud. They deliver what they promise

**What problems is ComplyCloud solving and how is that benefiting you?**

Make the demand regardings GDPR clear, and pretty easy to maintain.

  ### 3. Quick and good service, whether it's big or small questions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about ComplyCloud?**

The good answers that can be used directly for further work.

**What do you dislike about ComplyCloud?**

That one cannot edit the documents directly in CC

**What problems is ComplyCloud solving and how is that benefiting you?**

Annual wheel regarding tasks within GDPR, document management, customer management - Data processing agreements

  ### 4. Seamless implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2025

**What do you like best about ComplyCloud?**

Their implementation process was easy because they helped us with every step through support.

**What do you dislike about ComplyCloud?**

It can be very complicated to dig into because you need to know about all processes in all departments.

**What problems is ComplyCloud solving and how is that benefiting you?**

The software helps us comply with ISO 27001, which is necessary for us to adhere to DORA.

  ### 5. Compliance made easy and manageable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2024

**What do you like best about ComplyCloud?**

The platform is easy to use and breaks down complex matters in simple and easy-to-understand terms. The fact that we are prompted about regulatory changes means that we can relax in knowing that we are always compliant by following their automated guidance. The team behind is great and we have always received outstanding support when needed.

**What do you dislike about ComplyCloud?**

Would be great if it offered more flexibility around the layout of the documents created, but other than that we are very pleased about the service and the platform.

**What problems is ComplyCloud solving and how is that benefiting you?**

Without ComplyCloud we would have had to hire a head count to ensure compliance. By using their platform it is super easy to ensure compliance without it taking up a lot of time and resources.

**Official Response from Samine Alimohammadi:**

> Hi, 

Thanks a lot for the great review. We appreciate it a lot and are very happy to read that you find our platform very helpful in ensuring your compliance and easy to use. 

I have forwarded your input to our product team. Feel free to let us know if there is more we can improve on. 

All the best, 
The ComplyCloud team

  ### 6. Highly valuable tool for (international) GDPR compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jean Hareskov . | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about ComplyCloud?**

ComplyCloud creates enormous value for both your group and individual companies, helps you build your GDPR documentation incl. art. 30 inventory and annual cycle system, ensures an overview of data processing agreements, helps you carry out internal controls via smart questionnaires and allows you to monitor that the compliance level is maintained over time, etc.

**What do you dislike about ComplyCloud?**

ComplyCloud has a really smart feature that can help you producing data processing agreements by answering a questionnaire, but unfortunately it is not so easy to make subsequent customisations/corrections hereof. This feature should be optimised.

**What problems is ComplyCloud solving and how is that benefiting you?**

ComplyCloud helps us ensure the necessary documentation and systems are in place, as well as monitoring and maintaining compliance awareness in our subsidiaries

**Official Response from Samine Alimohammadi:**

> Hi Jean, 

Thanks a lot for taking the time to write this great review. We really appreciate it. 

I have forwarded your feedback to our product team. Feel free to let us know if there is more we can improve on. 

All the best, 
The Comply Cloud team 

  ### 7. Excellent GDPR Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacob L. | Group CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about ComplyCloud?**

We have for the last couple of years use ComplyCloud for our GDPR management. ComplyCloud ensures that all the required controls and reviews are carried out timely and that our policies reflect the latest standards and regulations. We find ComplyClous very easy to use, and we have rolled it out to our subsidiaries.

The team behind ComplyCloud is very knowledgeable and always up to date on the latest best practices and regulations developments.

**What do you dislike about ComplyCloud?**

No big issues with the tool. It provide a good mix of tasks to do and new policies.

**What problems is ComplyCloud solving and how is that benefiting you?**

In the regulation there are a lot of requirements to do periodically. The tool secure that these tasks are carried out.

**Official Response from Samine Alimohammadi:**

> Hi Jacob! 

Thanks a lot for taking the time to writing this review. We are very happy to read that you are pleased with our product. You are always welcome to reach out to us if there is anything we can improve. 

All the best, the ComplyCloud team 

  ### 8. Doesn't live up to what was promised

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2023

**What do you like best about ComplyCloud?**

- When we told them that we haven't got probably onboarded, they tried to help us out. 
- Quickly made a TIA (though not sure it was true)

**What do you dislike about ComplyCloud?**

It was unintuitive for a GDPR beginner. It might have worked for someone with the proper knowledge, but we never really got a good onboarding, and the implementation was just them filling out templates. Much of the features that Vanta has it not supported, like automatic testing, and clear progression of different frameworks. When we needed help from the laywer team, which in the sales talks sounded like they were just available and happy to help, they wanted extra payments. 

Very wrong to call it "fully automating GDPR". Now that we now more about GDPR, it is a thing that needs to be engrained in the company. Not something you can just fully automate.

When we tried to get out of the contract, they said we still have 2 years left. Not a very good look to keep an unsatisfied customer in a contract, just because it legally says so.

**What problems is ComplyCloud solving and how is that benefiting you?**

It should have helped with GDPR compliance.

**Official Response from Plamena Apostolova:**

> Thank you for your feedback! We continuously try to improve our product, onboarding, and support. We appreciate the time you have taken to comment on your experience.

  ### 9. GDPR with Complycloud - easy to use in an international organization cross borders

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter A H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2024

**What do you like best about ComplyCloud?**

Positive is that you follow an annual wheel with the relevant controls.
Easy to use templates for DPA and follow-up.
Risk assessment made easy, with registration of security measures.

**What do you dislike about ComplyCloud?**

Negative all GDPR work takes time, but with Complycloud time finding structure in relevant controls is not needed.

**What problems is ComplyCloud solving and how is that benefiting you?**

GDPR compliance in an international organization and documentation process resulting in a yearly audit report.

**Official Response from Samine Alimohammadi:**

> Hi Peter! 

Thank you for the great review. We really appreciate it. Please let us know if there is anything we can improve on.

All the best, 
The ComplyCloud team

  ### 10. Would you want a GDPR or NIS2 lawyer - to hold your hand?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Berit  N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about ComplyCloud?**

Complycloud has structured the GDPR and NIS2 compliance cycles for me
The tasks are broken down - and i know the system reminds me to execute them. 
I´m able to involve everybody working on the tasks, that be colleagues, suppliers, management and upper-management.
I´m sure that dokumentation is align with the newest practise ind both areas.
Really friendly and competent service.

**What do you dislike about ComplyCloud?**

Before NIS2 - there was tasks where you would have to put in the same data more than one time. But introducing NIS2 - ComplyCloud has solved this.

**What problems is ComplyCloud solving and how is that benefiting you?**

All compliance tasks in one place.

**Official Response from Samine Alimohammadi:**

> Hi Berit! We are very happy to read that you like and recommend our product. Tanks a lot! Feel free to let us know if there is more we can improve on :) 

All the best, 
The ComplyCloud team 

  ### 11. Complex compliance made scalable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about ComplyCloud?**

ComplyCloud is very easy to implement and use. I allows us to have a high level of compliance without dedicating to much time and resources into it. We like to think about it as compliance made scalable.

**What do you dislike about ComplyCloud?**

Nothing really comes to mind about this product.

**What problems is ComplyCloud solving and how is that benefiting you?**

Our vendor compliance has been running much more smooth and efficient.

**Official Response from Samine Alimohammadi:**

> Hi Michael! 

Thanks a lot for sharing your experience with our product. We are very happy to read that our product makes a big difference to you and appreciate the time you have taken to write this review. 

All the best, 
The ComplyCloud team

  ### 12. We are now compliance with GDPR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Søren Fly P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about ComplyCloud?**

The ComplyCloud portal is very easy to use and there are easy understandble guides.

**What do you dislike about ComplyCloud?**

GDPR is complex and there are conditions in the portal that are difficult to understand, although ComplyCloud helps in the best possible way.

**What problems is ComplyCloud solving and how is that benefiting you?**

ComplyCloud ensures that we have the correct framework to process GDPR correctly

**Official Response from Samine Alimohammadi:**

> Hi Søren! 

Thanks a lot for this great review. We are very happy to read that you find our platform easy to use. Feel free to let us know if there is anything we can improve on :) 

All the best, 
The ComplyCloud team 

  ### 13. Easy to use system and very good customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about ComplyCloud?**

The annual circle of work is probably my favourite part of the system. It helps me keep track of documentation, etc. But I'm also excited about the way the system helps me keep track of personal data, data processors, my procedures for deletion, updating my personal data policies and much more. Also their customer service is very good.

**What do you dislike about ComplyCloud?**

Most of it is very intuitive, but in a few areas, I have to think to find the specific area.

**What problems is ComplyCloud solving and how is that benefiting you?**

ComplyCloud is our main tool for managing all GDPR-related tasks.

**Official Response from Samine Alimohammadi:**

> Hi there! Thanks a lot for this nice review. We are happy to read that you like our system and our customer service. Feel free to let us know if there is anything we can improve on. 

All the best, 
The ComplyCloud team 

  ### 14. A genius system which is very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katja Diana J. | Jurist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about ComplyCloud?**

Easy to enter and use. Good overwiev for assignments.

**What do you dislike about ComplyCloud?**

Nothing special. It gives a good overview

**What problems is ComplyCloud solving and how is that benefiting you?**

We control all our compliance for GDPR in Comply Cloud.

**Official Response from Samine Alimohammadi:**

> Hi Katja, 

Thanks! We appreciate the time you have taken to write this great review. 

All the best, 
The ComplyCloud team

  ### 15. Very helpful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bente B. | Licensed Zumba Instructor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about ComplyCloud?**

ComplyCloud helps us remember all GDPR tasks and provides us with the basic information needed for creating documentation.
It gives an easy overlook on the tasks fullfilled and tasks that still needs attention.

**What do you dislike about ComplyCloud?**

All the GDPR work still takes a lot of time, and you need to know your own business or company very well to answer all the questions.

**What problems is ComplyCloud solving and how is that benefiting you?**

Comply Cloud makes all the relevant documents for us and helps have all the correct information in our Data Privacy Management.

**Official Response from Samine Alimohammadi:**

> Hi Bente! Thank you for taking the time to write this nice review. It means a lot to us to get this feedback from our customers. 

All the best, 
The ComplyCloud team

  ### 16. GDPR compliance made easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Annika L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about ComplyCloud?**

The easy way the system is designed with surveys that also provides suggested answers to chose form, whereafter compliance reports are generated automatically.

**What do you dislike about ComplyCloud?**

A lot of updates recently have changed the look of the system, but the updates include improvements which we will benefit from eventually.

**What problems is ComplyCloud solving and how is that benefiting you?**

All task related to day to day GDPR administration and compliance.

**Official Response from Samine Alimohammadi:**

> Hi Annika, 

Thanks for the great review. We appreciate it a lot. 

I will forward your input to our product team. Feel free to let us know if there is more we can improve on. 

All the best, 
The ComplyCloud team

  ### 17. I used ComplyCloud as part of my role as compliance officer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about ComplyCloud?**

very user friendly and the outcome correspons well to the templates and work flows in our organization

**What do you dislike about ComplyCloud?**

It is template-based and therefore with a risk of not fitting a "tailor-made-solution".

**What problems is ComplyCloud solving and how is that benefiting you?**

it has automated a whole GDPR-role, that would normally require a FTE to perform.

**Official Response from Samine Alimohammadi:**

> Hi there!

Thank you for the great review. We are happy to read that you find our platform user-friendly. 

I will forward your input to our product team. Feel free to let us know if there is more we can improve on. 

All the best,
The ComplyCloud team

  ### 18. Umbraco A/S - compliance tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mathias T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about ComplyCloud?**

We use ComplyCloud to manage our GDPR compliance. We appreciate the overview we are getting regarding our GDPR documents and tasks. It is assuring to know that we have such a skilled compliance partner.

**What do you dislike about ComplyCloud?**

Nothing really. The simplicity in this toool is nice, and if you know the terms/ wording then its easy to get the overview of your compliance work for your organization.

**What problems is ComplyCloud solving and how is that benefiting you?**

We use ComplyCloud to manage our GDPR compliance, and keep an eye on the recurring tasks for different compliance-related jobs. We further use it to store compliance documents, so they are locked into the correct sub-processor.

**Official Response from Ellen Reusch:**

> Hi Mathias,
Thank you for your review, it means a lot to us.
We are happy that we can deliver a usable Compliance tool that gives you peace of mind.
Once again, thanks for your review

/Ellen
Marketing




- [View ComplyCloud pricing details and edition comparison](https://www.g2.com/products/complycloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+18%3A15%3A24+-0500&secure%5Bsession_id%5D=6bd00fef-d99c-4ab9-a180-2a101d6b0174&secure%5Btoken%5D=d27d2aafdb2d7d82c2dc8bf600db7382d9de73823252de0aacf127488fd22e07&format=llm_user)

## ComplyCloud Features
**Functionality**
- Data Subject Access Requests
- Identity Verification
- Privacy Impact Assessments
- Data Mapping - survey-based
- Data Mapping - automated
- Data Discovery
- Data Classification
- De-identification/pseudonymization
- Breach notification
- Consent management
- Website tracking scanning
- Data access governance

**Agentic AI - Vendor Management**
- Decision Making

**Revenue Recognition**
- Usage Tracking
- Deferred Revenue
- Revenue Accrual

**Generative AI - Security Compliance**
- Predictive Risk
- Automated Documentation

## Top ComplyCloud Alternatives
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