--- title: COMPASS Quality Management System Reviews meta_title: 'COMPASS Quality Management System Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 50 reviews by the users' company size, role or industry to find out how COMPASS Quality Management System works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 50 scale: '5' date_modified: '2026-09-22' parent_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management ---

COMPASS Quality Management System Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$

User Insights

Average based on 50 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Not very user friendly"
0.5/5
What do you like best about COMPASS Quality Management System?

I'm in favor of putting all of the items you might need for a training in one central location that many people can access. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

I don't think the platform is intuitive. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Fabulous Enhancements to Compass System"
5/5
What do you like best about COMPASS Quality Management System?

Compass is a great system for guiding you through the LEAN process. I find the DMAIC tools to be extremely helpful during quality improvement projects. The training section leaves no question unanswered. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

There is nothing I dislike. Navigation is simple and provides all resources needed during QI initiatives. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Helpful tool"
5/5
What do you like best about COMPASS Quality Management System?

Easy to use, flexible, user friendly, good tech support Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

Still getting to know compass but editing set features and customizing them can be tricky. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"My experience with COMPASS QMS"
3/5
What do you like best about COMPASS Quality Management System?

I like the design and interface of the software application and the ease with which you navigate through the different modules Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

The CAPA module is not very helpful. It does not pop up similar incidents or complains that may have occurred in other hospitals Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great software"
5/5
What do you like best about COMPASS Quality Management System?

I really like using Compass. We recently changed from an outdated system and this is like a breath of fresh air. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

Nothing. So far everything is great and it's a smooth transition. Review collected by and hosted on G2.com.

AC
Aimee C.
Practice Manager
Hospital & Health Care
Enterprise (> 1000 emp.)
"COMPASS "
5/5
What do you like best about COMPASS Quality Management System?

We have been working on process improvement for our organization. It has been easy to follow the sessions and f/u with the COMPASS tools. It is user friendly and has examples built in to each tool as a reference for the proper use. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

No dislike I enjoy working with this tool Review collected by and hosted on G2.com.

CM
Cynthia M.
Mid-Market (51-1000 emp.)
"The COMPASS Quality Management System is the cornerstone to any performance improvement project."
5/5
What do you like best about COMPASS Quality Management System?

The system is straight forward, simple to use, and provides a step by step guide for the chosen performance improvement methodology. The "Lean Training Guide" and "Tools" are a definite bonus for all COMPASS Quality Management System users. On a regular basis, COMPASS provides clinics, which assist users in how to best utilize the tools within the system. The experience behind each team member of Creative Healthcare is beyond exceptional and it is great to have the support of individuals who have the knowledge to best assist you in your performance improvement endeavors. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

At this time there are no concerns with the COMPASS Quality Management System. Review collected by and hosted on G2.com.

Response from Ian R. Lazarus of COMPASS

Cynthia it has been such a pleasure and honor to work with the great people at Emergence and I cannot thank you enough for such a glowing and comprehensive review of COMPASS.

Emoughwe Martha A.
EA
Emoughwe Martha A.
Quality Assurance/Improvement Officer
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Nice quality improvement software, but will appreciate addition links."
4.5/5
What do you like best about COMPASS Quality Management System?

Help to Maintain organizations Knowledge Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

Add Links to address risk & opportunities, DMAIC, and process mapping Review collected by and hosted on G2.com.

Rene N.
RN
Rene N.
Chief Compliance Officer
Mental Health Care
Mid-Market (51-1000 emp.)
"COMPASS system has greatly impacted the quality and work culture "
5/5
What do you like best about COMPASS Quality Management System?

I particularly love the tools contained in each phase of the DMAIC components, online trainings, centralized reporting and the process mapping is such a valuable feature. Easy to use regardless of experience levels with COMPASS and PI work. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

No actual issues with the system to report. Response is based on two factors. First, our quality team are absolute rookies in using the COMPASS system thus learning curve of the basic DMAIC tools and navigation is new, exciting and commensurate with experience levels. Second, when compared to the antiquated and documentation management system, COMPASS is light years ahead of spreadsheet repositories our department used in the past. Review collected by and hosted on G2.com.

Tania L.
TL
Tania L.
Program Assistant
Hospital & Health Care
Enterprise (> 1000 emp.)
"User Friendly "
5/5
What do you like best about COMPASS Quality Management System?

User friendly, great program for project storage Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

I haven't had any issues using this program. I would reccome Review collected by and hosted on G2.com.

Questions about COMPASS Quality Management System? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 6 years ago

How do I get a remote demonstration of COMPASS?

GU
Guest User

What is COMPASS Quality Management System used for?

0 Upvotes
0
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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$
COMPASS Quality Management System Comparisons