COMPASS Quality Management System Reviews & Product Details

For a 5-minute demonstration of COMPASS, go to www.creato.com/compass COMPASS is a project portfolio management system that collects and ranks ideas, allows management to engage in feedback with employees to improve ideas, rescore ideas, and approve ideas. Once ideas become projects, COMPASS will guide the end user with just-in-time tools and training. Tools are extensive and include descriptive and inferential statistics in addition to simple brainstorming tools. Training is derived from the ASQ Lean Body of Knowledge. COMPASS will always recommend the best tools and best training based on the status of the project. Reporting is extensive and includes the ability to send alerts to staff based on projects approaching milestones, running behind, or missing data. COMPASS also includes full integration with SharePoint including single sign on, for purposes of indexing work and accommodating a variety of file formats. Finally, COMPASS promotes collaboration by sending project updates automatically to all stakeholders. Finish more projects, finish more projects faster and finish projects with greater returns with the COMPASS Quality Management System. COMPASS was recognized by CIO Magazine as one of the "Top Quality Management Systems" of 2017 and 2018.

Seller

Creato Performance Solutions

Discussions

COMPASS Quality Management System Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Ian R. Lazarus (CEO, Author, Adjunct Faculty)

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Perceived Cost

$$$$$

View More Pricing Information

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User Insights

Average based on 50 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Brittany E.

Account Executive

Mid-Market (51-1000 emp.)

8/28/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Compass for sales"

5/5

What do you like best about COMPASS Quality Management System?

Compass is a tool our company uses every day. Amazing navigating the territories. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

It's very slow when added to our computers. Would like some updates on that. Review collected by and hosted on G2.com.

Jillian A.

Special Projects Manager, Healthcare System Transformation

Hospital & Health Care

Enterprise (> 1000 emp.)

10/9/2017

"Lean 2017-2018 Compass Review"

3.5/5

What do you like best about COMPASS Quality Management System?

Responsiveness of staff, ability to tailor the program to requests Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

Some actions are unintuitive like how to edit ideas. Having to wait for Compass staff to respond and make a change is frustrating, even if they are very responsive which they have been. The more autonomy you could give users to edit their ideas and their work- the better. Review collected by and hosted on G2.com.

Recommendations to others considering COMPASS Quality Management System:

Take input and feedback from users and act on it promptly (i.e. allowing users to delete ideas on their own- both those in draft form and those already submitted to Leadership). Giving users more flexibility for administering and editing their own work would make users more autonomous and satisfied with the product because they would be less reliant on Compass staff to read and respond to feedback and make changes. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

Management of quality improvement project around Prioritizing Quality Measures in Value-Based Contracts (Potentially Preventable ED Admissions & Promoting Bi-directional PC-CBO Referrals) Through Nontraditional Strategies (Behavioral/Lifestyle Screening and Engagement). I am a relatively new user but so far I have gleaned that the program will help organize project management components, communicate with Leadership, and utilize planning and statistical analysis tools. Review collected by and hosted on G2.com.

Response from Ian R. Lazarus of COMPASS

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Jillian, thank you for your feedback on COMPASS. As you now know, we have added the capability you requested. Our company and product is based on sensitivity to the Voice of the Customer (VOC). We hope we've demonstrated this in your case! Thanks again for making COMPASS a better product for everyone in our end user community.

Ifesinachi C.

Quality Assurance and Improvement Officer

Hospital & Health Care

Mid-Market (51-1000 emp.)

7/17/2017

"The use of compass QMS in Health care "

4.5/5

What do you like best about COMPASS Quality Management System?

The simplicity and user guide of the software. It is extremely user friendly. It encourages team work within an organisation. Compass helps management to keep track of subordinates during project management. There is strict access to compass. Only registered users are allowed to access the software. The site is a very smart one that can easily be accessed once a user has internet access. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

The fact that 5S is just descriptive with the downloaded example. 5s cannot be practiced except its been assigned to the user. There is nothing specifically addressing the management of risk, safety or security.

It will be more appreciated if Compass can introduce a risk register to help organisations.

Compass should have a platform that helps to manage patients feedback and introduce CAPA to correct negSome information that have been saved in Compass cannot be retrieved. Review collected by and hosted on G2.com.

Recommendations to others considering COMPASS Quality Management System:

COMPASS is a QMS that should be used by every health organisation especially organisations who have great value for quality. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

I'm basically using compass for performance evaluation and Quality Improvement and Quality Management. Review collected by and hosted on G2.com.

Ayo M.

Quality Assurance/HSE Coordinator

Oil & Energy

Mid-Market (51-1000 emp.)

7/14/2017

"The Compass Software is exactly the Solution to all my business needs and Improvement. "

4.5/5

What do you like best about COMPASS Quality Management System?

The ability to tailor COMPASS to meet your needs. it has so much features required for my projects and its so flexible.

Many options in COMPASS is something that excites me

It has been improved over time

Support on request has also been tremendous

Its a robust system of quality management system

Response to querries have been commendable

Simplicity of the compass software and it is very easy to use.

We really it because it is very user friendly Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

May be too many data entry. COMPASS requires me to enter too many information during project.

The administrator can remove users but user credential still shows

It takes time to see some other data.

You may not be able to see data or project from other sources

Saved project may not be seen occasionally after you have saved them

The review process of the COMPASS is very cumbersome and needs to be worked upon. Review collected by and hosted on G2.com.

Recommendations to others considering COMPASS Quality Management System:

It is a very good software for QMS.

It has been tested and convenient to use. We have been using this software for over 3 years now.

Can be recommended to others.

Easy to use and efficient. Has been upgraded to meet new demands Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

Reduction of Waiting Time.

Balanced score card

Project Management

Ideas have also been generated

I have used it to automate my quality management system.

It is also cost effective

Very rugged and meets the need of out projects Review collected by and hosted on G2.com.

Jeanee T.

Project Manager

Enterprise (> 1000 emp.)

2/15/2018

"Nice application"

2.5/5

What do you like best about COMPASS Quality Management System?

I like that the system is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

It is no real dislike, except that I get reminders only once instead of maybe 2 during that day. Review collected by and hosted on G2.com.

Recommendations to others considering COMPASS Quality Management System:

Don't be intimidated by the use of a new product. Embrace it, it will become second nature. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

Its a great tool to use while creating my LEAN project. I keeps me organized and on track with target dates and what the next steps are. Review collected by and hosted on G2.com.

Doug S.

Chief Clinical Officer

Mid-Market (51-1000 emp.)

8/29/2017

"Chief Clinical Officer"

5/5

What do you like best about COMPASS Quality Management System?

Continuous quality improvement is at the very core of innovation in the delivery of primary health care. Compass allows an integrated platform to capture disruptive innovation ideas, prioritize them and in a transparent manner drive accountability in the ongoing management of launched projects. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

There is really nothing that I dislike but in our quality approach we are an agnostic shop combining elements of lean, six sigma, change management etc. Compass format is decidedly a six sigma approach but the platform is easily customizable to support QI processes unique to our system. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

As a healthcare institution we have launched QI projects to better drive patient outcomes and allow us to be successful in the changing paradigm of value based healthcare payments. An example is increasing colorectal cancer screening rates in our patient populations. Our rates have increased by more than 20% and continue to increase across all our clinic sites. Review collected by and hosted on G2.com.

Response from Ian R. Lazarus of COMPASS

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Dr. Spegman we would be happy to assist you to modify the workflow in COMPASS but we also highly suggest you consider the DMAIC template as a possible way of normalizing around best practices. Thank you so much for all your support!

Bev S.

Business Analyst

Hospital & Health Care

Enterprise (> 1000 emp.)

2/8/2018

"Review of Compass Quality Management System"

3.5/5

What do you like best about COMPASS Quality Management System?

I like the vision of the company and the way that they have addressed the issues that we have previously encountered. I really like the way that it can receive ideas from anyone and have them reviewed and then either pursued or not. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

I would like it to be a little more robust and customizable and have it be able to store documents with the project. Review collected by and hosted on G2.com.

Curt S.

Rifle Coach. NCCP Trained

Medical Practice

Enterprise (> 1000 emp.)

10/20/2017

"Initial Impressions - Great Product"

5/5

What do you like best about COMPASS Quality Management System?

We are just getting started with COMPASS and are finding the ability to customize the processes and flows for our particular needs to be very good. A major strength of the product is our ability to specify how we are managing our projects and have the program help us do so -- our way. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

It performs as expected, or better. I have no dislikes, but will be looking for stronger reporting outside of the licensed users. Creato has been very responsive, so far. Review collected by and hosted on G2.com.

Recommendations to others considering COMPASS Quality Management System:

We are still early in our implementation (< 1 week), but are very happy so far. My one recommendation is to buy more user licenses than you think you will need initially... You'll likely need them. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

We need to manage both new ideas with project initiation, and the overall management of the projects as a whole. With a small QI staff, managing over a hundred projects needs to be very organized. COMPASS will help us keep everything on track. Review collected by and hosted on G2.com.

Patience O.

Registered Nurse

Medical Practice

Mid-Market (51-1000 emp.)

12/6/2017

"COMPASS QUALITY MANAGEMT"

2.5/5

What do you like best about COMPASS Quality Management System?

The ability to secure saved information organize the information saved in a certain pattern and make reference to when necessary. COMPASS is user-friendly and has features that can easily be used by anyone in an organisation. Review collected by and hosted on G2.com.

What do you dislike about COMPASS Quality Management System?

Inability to view saved CAPA, there is no module for risk management, inability to compare information and idea with other organization. Review collected by and hosted on G2.com.

Recommendations to others considering COMPASS Quality Management System:

I will recommend compass to other organization if there is a positive improvement. Review collected by and hosted on G2.com.

What problems is COMPASS Quality Management System solving and how is that benefiting you?

it is used to solve problems such as: Idea management, Project management, Corrective action and preventive action, 5S. Review collected by and hosted on G2.com.