Commercient SYNC Reviews & Product Details

Commercient SYNC is a data integration solution designed to seamlessly connect your ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. This innovative platform leverages advanced AI technology to automate data synchronization, eliminating the burdens of manual data entry, coding, and server management. By ensuring that your data remains consistent, current, and accessible across all teams and devices, Commercient SYNC empowers businesses to operate efficiently, whether employees are in the office, working from home, or on the move. The primary target audience for Commercient SYNC includes businesses of all sizes that rely on both ERP and CRM systems to manage their operations and customer relationships. Companies often face challenges such as duplicate data entry, delayed access to inventory information, and order fulfillment errors. Commercient SYNC addresses these issues by automating bi-directional updates between systems, allowing teams to focus on strategic initiatives rather than repetitive tasks. This integration is particularly beneficial for sales teams that require real-time access to inventory data, enabling them to make informed decisions quickly. One of the standout features of Commercient SYNC is its ability to provide real-time inventory visibility. By automatically syncing ERP inventory data directly into the CRM, sales representatives gain instant access to critical information, which enhances their ability to respond to customer inquiries and fulfill orders accurately. Additionally, the platform minimizes manual errors by synchronizing customer, product, and order data, leading to improved order processing and heightened customer satisfaction. Commercient SYNC also supports both on-premises and cloud-based ERP systems, offering pre-built integrations with over 150 different ERP solutions. This versatility ensures that businesses can implement the platform regardless of their existing infrastructure. The deployment process is designed to be quick and efficient, with many businesses able to go live within weeks rather than months, thanks to pre-built templates and an intuitive setup approach. As businesses grow, Commercient SYNC scales alongside them, accommodating the synchronization of hundreds to millions of records without compromising performance. By streamlining operations and eliminating data bottlenecks, Commercient SYNC ultimately enhances productivity and supports smarter decision-making, making it a valuable asset for organizations looking to optimize their workflows and drive growth.

Seller

Commercient, Inc.

Discussions

Commercient SYNC Community

Languages Supported

English, French, Italian, Portuguese, Spanish

Solution Type

All-in-One

Overview by

Diego Gonzalez

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Commercient SYNC Integrations

(25)

Verified by Commercient SYNC

Show More Integrations

G2 reviews are authentic and verified.

Here's how.

Jay S.

President

Small-Business (50 or fewer emp.)

3/5/2024

"Excellent solution for our Sage integration"

5/5

What do you like best about Commercient SYNC?

We really love the flexibility of being able to pick as many (or as little) data fields that we need to sync over along with the ability to modify the format of the data being synced over. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Not really any downsides, except the high cost of a two way sync if you need to add additional data syncing in the future. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

We are able to sync all our raw accounting data into the CRM and from CRM we are able to push sales orders into the accounting system. The sync makes it seamless for our sales team to access data in both places. The accounting data combined with the CRM data makes a great platform for powerful analytics. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

edit

Thank you for your review, Jay. We value your business.

Jessica C.

Director of Operations

Small-Business (50 or fewer emp.)

8/6/2024

"Commercient Integration"

5/5

What do you like best about Commercient SYNC?

Great customer service. Very knowledgeable in syncing Sage 300 to Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

I have not run into any issues yet with commercient. Review collected by and hosted on G2.com.

Alison K.

President and CEO

Mid-Market (51-1000 emp.)

11/30/2023

"Excellent Customer Service. Committed to Your Success"

5/5

What do you like best about Commercient SYNC?

The implementation team was accessible, committed to my clients success and resolved any issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Honestly, I do not have anything negative to say about SYNC. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

SYNC was connected to an on-prem, antiquated version of SXe. With SYNC my client was able to have the line of sight it needed to fully develop their sales program. With SYNC the entire sales history was migrated into the CRM, we had all purchases imported and additional details, in addition, because Commercient has such a long-standing relationship with Salesforce the subscription cost includes several Salesforce Managed Custom Objects (MCOs) which included even more data to help the sales team drive revenue. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

edit

Thank you for the great review, Allison. We are in the business of happy customers, and feedback helps us to make that happen!

Dennis M.

VP Accounting

Mid-Market (51-1000 emp.)

3/15/2024

"Syncing Stripe with Sage 100"

5/5

What do you like best about Commercient SYNC?

Commercient created a sync between our Stripe account and our Sage 100 ERP that turned our manual processes of daily posting invoices and cash receipts into an automated process where we review and post. Since the Sync runs automatically overnight it makes our mornings easy and pleasant. Once it is running, unless there is something we change, there is no need for customer support. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Getting past some language barriers with the developers was the only downside we had. But even with that, they were successful. Integration was easy but it did take longer than we expected. Review collected by and hosted on G2.com.

Nina T.

Commercial Administrator

Small-Business (50 or fewer emp.)

11/28/2023

"Lost without it"

5/5

What do you like best about Commercient SYNC?

Seamless, efficient and reliable. Sync eliminates any room for error when sending from our CRM to Sage. It's easy to use and makes our day-to-day much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Not many, there can very rarely be an issue with the sync. This is always corrected when I raise a Ticket. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

edit

We appreciate your review, Nina, and we can't wait to exceed your expectations in 2024!

Zack M.

Database Manager/CRM Administer

Mid-Market (51-1000 emp.)

9/12/2023

"Commercient SYNC w/Zoho CRM"

5/5

What do you like best about Commercient SYNC?

Have had very good experiences working with the Commercient team now for a few years. We have a couple of businesses that use differentiating workflows, and they were able to accommodate our needs on both sides. Implementation is a thorough process that takes some time, but they will do what it takes to make sure the outcome is what you envision Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Implementation time and sync frequency -- but have not run into many issues otherwise. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

7/23/2024

"Very helpful team"

5/5

What do you like best about Commercient SYNC?

The Commercient team was extremely helpful and solved my issues with their dedication and experience. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

There is nothing that I disliked about my experience. Review collected by and hosted on G2.com.

Biju D.

CEO

Small-Business (50 or fewer emp.)

12/15/2023

"Commericent a top notch partner"

5/5

What do you like best about Commercient SYNC?

The Commercient helped us integrate quickly and without any complication. They understood the process without tying other tech sources. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Nothing to note, everything has been working great for the past 6 months. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

edit

Thank you for your glowing review. Your satisfaction fuels our passion at Commercient!

Thomas T.

Data Analytics Manager

Mid-Market (51-1000 emp.)

1/31/2024

"Adaptec Solutions SYNC Review"

5/5

What do you like best about Commercient SYNC?

I think their customer service is top-notch. They respond very quickly when you have problems or questions Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

I did not like how the helpdesk and customer portal were different platforms. I would have liked them be rolled into 1 so I didn't have multiple places to go Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

edit

We're delighted to know you're happy with our services, and thank you for the feedback about the platforms. We are always striving to make a better experience for our customers. Thanks for being a part of the Commercient family!