Commercient SYNC Reviews & Product Details

Commercient SYNC is a data integration solution designed to seamlessly connect your ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. This innovative platform leverages advanced AI technology to automate data synchronization, eliminating the burdens of manual data entry, coding, and server management. By ensuring that your data remains consistent, current, and accessible across all teams and devices, Commercient SYNC empowers businesses to operate efficiently, whether employees are in the office, working from home, or on the move. The primary target audience for Commercient SYNC includes businesses of all sizes that rely on both ERP and CRM systems to manage their operations and customer relationships. Companies often face challenges such as duplicate data entry, delayed access to inventory information, and order fulfillment errors. Commercient SYNC addresses these issues by automating bi-directional updates between systems, allowing teams to focus on strategic initiatives rather than repetitive tasks. This integration is particularly beneficial for sales teams that require real-time access to inventory data, enabling them to make informed decisions quickly. One of the standout features of Commercient SYNC is its ability to provide real-time inventory visibility. By automatically syncing ERP inventory data directly into the CRM, sales representatives gain instant access to critical information, which enhances their ability to respond to customer inquiries and fulfill orders accurately. Additionally, the platform minimizes manual errors by synchronizing customer, product, and order data, leading to improved order processing and heightened customer satisfaction. Commercient SYNC also supports both on-premises and cloud-based ERP systems, offering pre-built integrations with over 150 different ERP solutions. This versatility ensures that businesses can implement the platform regardless of their existing infrastructure. The deployment process is designed to be quick and efficient, with many businesses able to go live within weeks rather than months, thanks to pre-built templates and an intuitive setup approach. As businesses grow, Commercient SYNC scales alongside them, accommodating the synchronization of hundreds to millions of records without compromising performance. By streamlining operations and eliminating data bottlenecks, Commercient SYNC ultimately enhances productivity and supports smarter decision-making, making it a valuable asset for organizations looking to optimize their workflows and drive growth.

Seller

Commercient, Inc.

Discussions

Commercient SYNC Community

Languages Supported

English, French, Italian, Portuguese, Spanish

Solution Type

All-in-One

Overview by

Diego Gonzalez

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

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Commercient SYNC Integrations

(25)

Verified by Commercient SYNC

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Verified User

Small-Business (50 or fewer emp.)

7/29/2026

"Responsive Team But Recurring Issues Persist"

0.5/5

What do you like best about Commercient SYNC?

The team is responsive, and I appreciate that aspect the most about Commercient SYNC. Aside from resolution time, the team's reachability is a strong quality. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

I've had too many pain points with Commercient SYNC. From onboarding to today, it's been more than 2 years and the technical and support team seem to work disconnectedly. During onboarding, we had the same issues repeatedly, and now this persists. The technical team focuses on the sole issue pointed out via a support ticket, but it soon pops up again. The initial setup was a nightmare and doubled the estimated project completion time. Review collected by and hosted on G2.com.

Response from Heath McKnight of Commercient SYNC

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Thank you for sharing your feedback. We're glad our team's responsiveness has been a positive part of your experience.

We're sorry to hear about the recurring issues during implementation. We'd like to understand what happened and make it right. Please reach out to us at integrationsupport [at] commercient.com so we can connect directly.

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

3/18/2026

"Flawless Sage-to-HubSpot Sync Backed by Dedicated Support"

5/5

What do you like best about Commercient SYNC?

The accuracy with which the data syncs between Sage and Hubspot is spot on! Customer service is great and once it's set up, you can basically set it and forget it. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

The onboarding was extensive and requires a good bit of time to perfect it but worth the effort. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

I was looking for a way to sync our custom quoting from Sage into our Hubspot CRM, and Commercient made that possible, enabling us to track closure rates and enhance our follow-up process. I was particularly impressed with the dedication and assistance from Daniel, Cliezl, Heath, and Lorenzo. While the onboarding does take some time, it ensures a flawless sync and a top-notch experience in the end. If there's ever an issue, a prompt notification is sent and their team is ready to resolve it swiftly. I would definitely recommend Commercient for their excellent service and results. Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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We're thrilled to hear that you are enjoying the accuracy and ease of use of our Sage-to-HubSpot sync, as well as our dedicated customer service. We understand that the onboarding process can be time-consuming, but we're glad to hear that it was worth the effort in the end. Thank you for recommending us and for your kind words about our team members Daniel, Cliezl, Heath, and Lorenzo. We appreciate your feedback and are here to support you with any future needs.

Chris N.

Manager

Small-Business (50 or fewer emp.)

7/27/2026

"ERP Insights Seamlessly Integrated into Our CRM"

5/5

What do you like best about Commercient SYNC?

Bringing access and insight of our ERP system into our CRM. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

On occasion, support can be sometime delayed or not aligned with US work schedules. Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thank you for sharing your positive experience with Commercient SYNC, and we're pleased to hear that it's providing you with real-time company-wide performance monitoring. We understand the importance of timely support and will strive to improve our response times to better align with US work schedules.

Nathan M.

Marketing Analyst

Mid-Market (51-1000 emp.)

12/4/2024

"Great experience and service!"

5/5

What do you like best about Commercient SYNC?

Commercient has been instrumental in maintaining consistent data between our Salesforce and Epicor systems, providing us with a reliable and efficient sync. The dedication and support from team members Sudha Kamble, Tessha Perez, and Thomas Foster has been exceptional—they're always ready to help and available for discussions. I would confidently recommend Commercient for their reliable syncing solution between ERP and CRM systems, and their remarkable customer service and support. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Setup was a little complex, but still went fine. Overall not much to dislike, great application. Review collected by and hosted on G2.com.

Response from Beth Walls of Commercient SYNC

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Thank you so much for your kind words, Nathan! The team has really enjoyed working on your project.

Verified User in Wholesale

Small-Business (50 or fewer emp.)

5/5/2026

"Seamless CRM-ERP Integration with Responsive Support and Superb Sync"

4/5

What do you like best about Commercient SYNC?

Our goal was to connect and integrate our CRM with our ERP, and Commercient made this a seamless process. Their service and support team were responsive and always ready to assist during the entire integration process and beyond. I would recommend Commercient because their sync works superbly, providing an essential function that ensures our CRM has the necessary data our sales team needs. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

requires a separate windows user and instance of QB to be running Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thank you for sharing your positive experience with Commercient SYNC. We're pleased to hear that our seamless integration and responsive support have been beneficial for your business. We understand the inconvenience of requiring a separate Windows user and instance of QuickBooks, and we are actively working to streamline our integration process to provide a more user-friendly experience.

Verified User in Industrial Automation

Small-Business (50 or fewer emp.)

9/11/2026

"Effortless ERP-to-CRM Connection That Streamlines Internal Processes"

4/5

What do you like best about Commercient SYNC?

Easily connects our ERP to the CRM to make internal processes easy. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Part of the way information is displayed in the CRM could be better Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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It's great to hear that Commercient SYNC is saving you time and effort by eliminating the need for double data entry. We appreciate your business and look forward to continuing to support your needs.

Sarah T.

Marketing Manager

Small-Business (50 or fewer emp.)

3/11/2026

"Easy, Streamlined Experience"

5/5

What do you like best about Commercient SYNC?

I like how easy and streamlined it is to use. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

I dont like how long the implementation takes. Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thank you for the positive feedback on the ease of use of Commercient SYNC. We apologize for any inconvenience caused by the implementation time and we are committed to finding ways to make this process more efficient for our customers.

Verified User in Machinery

Small-Business (50 or fewer emp.)

3/20/2026

"Seamless ERP-to-CRM Connection with Exceptional Service"

4/5

What do you like best about Commercient SYNC?

The team at Commercient was instrumental in connecting our client's ERP to CRM, a task which they executed nicely. Notably, Felix and Ricky really stood out for their exceptional service. I recommend Commercient for their ability to seamlessly connect your ERP to CRM and vice versa. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Not an amazing UX / UI in the customer portal Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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We're thrilled to hear that Felix and Ricky provided exceptional service in connecting your client's ERP to CRM. Thank you for recommending Commercient for seamless ERP-to-CRM connection.

Mikaela L.

CRM Administrator

Mid-Market (51-1000 emp.)

5/1/2026

"Strong ERP–CRM API Integration, Though Setup Was Challenging"

3.5/5

What do you like best about Commercient SYNC?

There ability to make an API between our ERP and CRM Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

We had a difficult time hearing back from the team regarding progress on projects. Required multiple times reaching out. Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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Thank you for sharing the specific benefits of Commercient SYNC in connecting data between your CRM and ERP. We appreciate your feedback and will use it to enhance our services.

Dami O.

IT Specialist

Mid-Market (51-1000 emp.)

2/6/2026

"Seamless Daily Sync with Multiple Updates a Day"

5/5

What do you like best about Commercient SYNC?

The sync is seamless with daily sync, with multiple sync a day Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Only when there is a glitch, which its no fault of theirs. Review collected by and hosted on G2.com.

Response from Lorenzo Maranto of Commercient SYNC

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We're glad to hear that you are enjoying the seamless daily sync and multiple updates with Commercient SYNC. Thank you for sharing your positive experience!