
They were friendly and accommodating at the beginning of the relationship. Review collected by and hosted on G2.com.
Trademark Factory® has been using Comfi Payments (Comfi App / Comfi.ai) for their BNPL (Buy Now Pay Later) service between June 2023 and December 2023.
Things were going relatively well until they chose to discontinue their service to us at the end of December, which they had the right to do.
What they did not have the right to do is not pay us under the last batch they collected for us, for a total of USD $17k+.
We caught this in July of 2024 and they have since been feeding us promises to review, cross-check, and figure things out. All this just to buy time and not pay under what they owe under the contract.
We have preserved all evidence and are considering taking legal action against this company. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through LinkedIn
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

