--- title: COLLECTIONS AND RECOVERY Reviews meta_title: 'COLLECTIONS AND RECOVERY Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how COLLECTIONS AND RECOVERY works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 5 scale: '5' date_modified: '2025-10-31' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # COLLECTIONS AND RECOVERY Reviews **Vendor:** Shaw Systems Associates, LLC **Category:** [Credit and Collections Software](https://www.g2.com/categories/credit-and-collections) **Average Rating:** 4.3/5.0 **Total Reviews:** 5 ## About COLLECTIONS AND RECOVERY Full-featured delinquency management software manages every phase of an account's lifecycle for customer service, collections and recovery. ## COLLECTIONS AND RECOVERY Reviews ### 1. It was user friendly and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Firdaus J. | Independent Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about COLLECTIONS AND RECOVERY?** It manages every phase of the account life cycle of the key account. Process automation. User-defined screens. Data driven technology. Pop-up alerts. **What do you dislike about COLLECTIONS AND RECOVERY?** It's not real time accounting. Payment processing takes time. **What problems is COLLECTIONS AND RECOVERY solving and how is that benefiting you?** Managing work flow is solved by queuing over night and automated tasks. Provides alerts based data driven techniology. ### 2. Let's GET The Money! **Rating:** 5.0/5.0 stars **Reviewed by:** Sonja S. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about COLLECTIONS AND RECOVERY?** I like being able to collect on past due balances without the hassle **What do you dislike about COLLECTIONS AND RECOVERY?** No dislikes, I love the ease of collections and recovery **What problems is COLLECTIONS AND RECOVERY solving and how is that benefiting you?** We are able to use the process to categorize by amount, name and age of debt. The realization is how much money can be loss. ### 3. Learning **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about COLLECTIONS AND RECOVERY?** Easy to maneuver in categories for reconciliation of accounts receivables. **What do you dislike about COLLECTIONS AND RECOVERY?** I have not found anything at this point. **What problems is COLLECTIONS AND RECOVERY solving and how is that benefiting you?** easy to cross-reference between insurance and adjustment ### 4. Collections the right way **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2021 **What do you like best about COLLECTIONS AND RECOVERY?** I am stopping all the possible losses daily. **What do you dislike about COLLECTIONS AND RECOVERY?** Unable to make contact with some of the customers usually ends in a loss for the company. **What problems is COLLECTIONS AND RECOVERY solving and how is that benefiting you?** The more information that we gather from customers, makes it easier to collect. ### 5. great software for accounts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2020 **What do you like best about COLLECTIONS AND RECOVERY?** i like how the software is easy to use and they way the flow of the system. i also like that you are able to see reports of accounts and how you use those accounts. i also enjoy the simplicity of the software and how the accounts help not only the company but customers. i love how the system separates things and areas for you so that if you are looking for a specific thing you can find it easily. **What do you dislike about COLLECTIONS AND RECOVERY?** i dislike how the software looks i would love to see a more updates look on the software. i also dont like that the specific use of keys for different functions.i dislike that the company would give more educational videos so that you can learn the system more. **Recommendations to others considering COLLECTIONS AND RECOVERY:** some recommendations would be to look into to see if the system give free training so that employees can became more familiar with the system so that they can better assist customers. i would also recommend to see what this system may offer compared to other system that are similar. i would recommend maybe a guide for new employees to use so that it can be easy to lean **What problems is COLLECTIONS AND RECOVERY solving and how is that benefiting you?** i use the software for all problems when it comes to customer account. this is the main use of customer accounts and how we communicate with account services and recovery. i realized that this is really beneficial for companies so that customers can get the best service. i also have been able to use the system to understand accounts better. ## COLLECTIONS AND RECOVERY Discussions - [What are collections activities?](https://www.g2.com/discussions/what-are-collections-activities) - [What should I look for in collection software?](https://www.g2.com/discussions/what-should-i-look-for-in-collection-software) - [What is collection software?](https://www.g2.com/discussions/what-is-collection-software) - [View COLLECTIONS AND RECOVERY pricing details and edition comparison](https://www.g2.com/products/collections-and-recovery/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-01+11%3A10%3A19+-0500&secure%5Bsession_id%5D=3d6b3ab1-7f87-4a9a-a90f-47b54d8e441b&secure%5Btoken%5D=7d3d940bd48d6bb3ef733a2bb2d62778ac401cd29a588806c07c59712a3e7e3a&format=llm_user) ## COLLECTIONS AND RECOVERY Features **Customer Credit** - Credit Limits - Credit History - Credit Limits Adjustment - Integration with Credit Rating Agencies - Credit Limit Suspension **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Matching** - Incomplete Payments - Match Invoices and Payments - Errors and Adjustments - Cash Application **Collections** - Late Payments - Disputed Transactions - Personalized Customer Messaging - Customer Profiles **Analytics** - At Risk Customers - Esimated vs Actual Receipts - Collections Effectiveness - Scaleability - Artificial Intelligence - Compliance Control **Self Service** - Customer Portal - Financial Documents **Agentic AI - Credit and Collections** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning ## Top COLLECTIONS AND RECOVERY Alternatives - [Billtrust](https://www.g2.com/products/billtrust/reviews) - 4.4/5.0 (509 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (398 reviews) - [Chargeflow](https://www.g2.com/products/chargeflow-inc-chargeflow/reviews) - 4.7/5.0 (274 reviews)