COLLECTIONS AND RECOVERY Reviews & Product Details

COLLECTIONS AND RECOVERY Overview

What is COLLECTIONS AND RECOVERY?

Full-featured delinquency management software manages every phase of an account's lifecycle for customer service, collections and recovery.

COLLECTIONS AND RECOVERY Details
Product Description

Full-featured delinquency management software manages every phase of an account's lifecycle for customer service, collections and recovery.


Seller Details
Seller
Shaw Systems Associates, Inc.
Company Website
Year Founded
1967
HQ Location
Houston, TX
Twitter
@ShawSystems
313 Twitter followers
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
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COLLECTIONS AND RECOVERY Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

i like how the software is easy to use and they way the flow of the system. i also like that you are able to see reports of accounts and how you use those accounts. i also enjoy the simplicity of the software and how the accounts help not only the company but customers. i love how the system separates things and areas for you so that if you are looking for a specific thing you can find it easily. Review collected by and hosted on G2.com.

What do you dislike?

i dislike how the software looks i would love to see a more updates look on the software. i also dont like that the specific use of keys for different functions.i dislike that the company would give more educational videos so that you can learn the system more. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

some recommendations would be to look into to see if the system give free training so that employees can became more familiar with the system so that they can better assist customers. i would also recommend to see what this system may offer compared to other system that are similar. i would recommend maybe a guide for new employees to use so that it can be easy to lean Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

i use the software for all problems when it comes to customer account. this is the main use of customer accounts and how we communicate with account services and recovery. i realized that this is really beneficial for companies so that customers can get the best service. i also have been able to use the system to understand accounts better. Review collected by and hosted on G2.com.

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