Clutch has been a very valuable platform to build our team's positive reputation and connect with new opportunities, and the platform is easy to use. We've had a few very exciting clients find us through the platform with no other connection to our team, and for everyone else who does not find us through Clutch we're still pointing them to our page on the platform to see our client reviews and recent work! Review collected by and hosted on G2.com.

Sometimes the vendor dashboard can be a bit clunky when updating portfolio items, and options like reordering projects don't work quite as smoothly as they should. Review collected by and hosted on G2.com.

It's led to us being referenced in some AI citations and the platform used to bring us leads, but it hasn't been strong for us in 2 years. I believe their traffic has suffered in the AI era. Review collected by and hosted on G2.com.

First of all, the platform doesn't allow you to self-serve in meaningful ways. You can't edit your billing or make new bids on listings without talking to somebody and their account managers and customer service staff are terrible.

If you need something that doesn't involve buying a new listing it's nearly impossible to reach your point of contact. Case in-point, I've been trying to cancel or switch my listing and have been ghosted by my account manager for 2 weeks now.

They've also failed to implemented changes to our listings that I've requested on calls and have billed me incorrectly multiple times.

The platform is also overpriced. Their pricing is 2-4x higher than other platforms.

Finally, their review submission procedure is terrible. You can't import reviews from other platforms and our clients always complained about how long the Clutch reviews would take them to write. We had multiple clients bounce before finished the review process, something that never happened on other platforms.

I feel this company doesn't respect it's customers to a degree that I find disturbing. Review collected by and hosted on G2.com.

It gives us a verified 3rd party source to collect testimonials which helps us build trust with new prospects. Review collected by and hosted on G2.com.

I'm happy with the service and don't have any issues. Review collected by and hosted on G2.com.

Clutch carefully verifies reviews, which makes reviews on Clutch very trustworthy. Because of that, people can trust our reviews and Clutch helps us find new customers. Review collected by and hosted on G2.com.

Reviews can be time-consuming to submit, but that is what also makes it such a good review vetting platform. Review collected by and hosted on G2.com.

I recently worked on a project with Anna Peck from Clutch and was extremely pleased with her professionalism, sharp insights, and overall sense of urgency. I highly recommend Clutch and Anna for anyone considering them to help build their business. Review collected by and hosted on G2.com.

Nothing. Everything was handled as explained and expected. Review collected by and hosted on G2.com.

Nothing impressed me on this service. No benefits for my business. Review collected by and hosted on G2.com.

The fact that they charged me after they confirmed cancellation Review collected by and hosted on G2.com.

Testimonials from the businesses clients give crucial information about what it's like to partner with Clutch! Review collected by and hosted on G2.com.

It's a popular website, so sometimes excellent businesses show up lower in listings because they aren't receiving as many reviews and because there are so many good options on there. Review collected by and hosted on G2.com.

From the first sight was trustworthy platform. But it seems the platfrom has some not efficient business model. Review collected by and hosted on G2.com.

They are artificially posting fake reviews which you couldn't delete without purchasing the subscription. As well, your competitors or some fake reviews providers could lower your rate artificially in order you will purchase the service to navigate the situation. Review collected by and hosted on G2.com.

The concept is great. That's honestly about it. Review collected by and hosted on G2.com.

Terrible company, they boast their badge program as a means for fools like me to drive clients to their site and leave reviews for over a year, and then discriminate and only give badges to who they want to give them to, even if you're ranked #1 in a dozen categories. SHAME ON MATT AND SHAME ON CLUTCH. Review collected by and hosted on G2.com.

We had trusted that this web directory would put us in front of potential customers, but instead found only fake/spammy leads come our way. when we contected them to resulve this they told us to change some settings, this did not help, after 8 months working with them we asked for our account to be put on hold, should have asked for a full refund, they denied us and insisted we needed to conitnue updating. spent over $10,000 for no leads and bad customer service Review collected by and hosted on G2.com.

no results, no help, just excuse after excuse. Review collected by and hosted on G2.com.