CloudShare Reviews (265)

Reviews

CloudShare Reviews (265)

4.5
265 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and quick environment setup, which significantly enhances training and demo experiences. The platform's ability to create isolated environments without complex configurations allows teams to focus on their tasks efficiently. However, some users note that performance can lag during peak usage times, impacting the overall experience.

Pros & Cons

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EP
Enzo P.
Product Manager
Small-Business (50 or fewer emp.)
"very complete lab environment, faster since the presence in Europe, very effective in support issue"
4.5/5
What do you like best about CloudShare?

the way to manage the student environment. It is quite easy and useful the possibility to share the lab of one of them Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

sometimes happened some routing issue students web traffic Review collected by and hosted on G2.com.

ML
Mariusz L.
Sales Effectiveness Manager
Entertainment
Small-Business (50 or fewer emp.)
"Training sessions finally feel smooth"
4/5
What do you like best about CloudShare?

I actually love that CloudShare allows us to have isolated environments for demos without changing anything in our back end. We mostly use it to train clients on our product and the environments are similar to real deployments. Plus, it also teams up just fine with our CRM flows, so we link sessions with Salesforce contacts to make tracking a breeze. This makes the new users onboarding much more engaging and less painful. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

They are not very easy to manage several live sessions at the same time with CloudShare. The interface is not really live most of the time, however, and that makes it more and more difficult to smoothly switch between environments or figure things out fast. Review collected by and hosted on G2.com.

IC
Isabelle C.
Sales Engineer
Small-Business (50 or fewer emp.)
"Blueprints Feature Delivers Consistent, Real-Time Control"
4.5/5
What do you like best about CloudShare?

I truly value the Blueprints feature—it consistently functions the same way, can be saved as a template, and offers full real-time control. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

The technical support team tends to respond slowly, and the platform's interface appears a bit outdated. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Simple, Quick, and Easy to Implement and Integrate"
4.5/5
What do you like best about CloudShare?

Simple and quick tool to use, very useful, esay of implement and integrate. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

To be honest, nothing. I don´t have any issues. Review collected by and hosted on G2.com.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Enterprise (> 1000 emp.)
"Easy to Use and Flexible, but Occasional Slowness and Troubleshooting Gaps"
3.5/5
What do you like best about CloudShare?

ease of use, online document/support, flexible Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

sometime slowness, not sure how to troubleshoot Review collected by and hosted on G2.com.

Damien F.
DF
Damien F.
Customer Service technicien
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to use"
4.5/5
What do you like best about CloudShare?

easy to use and interactivity between trainer and trainee Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

its slow execution and some incomprehensible bugs (reset VM for no reason) Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Excellent Training Platform"
5/5
What do you like best about CloudShare?

The customer support is top notch. There is a little bit of a learning curve for whoever is going to set up the training environment, but the support team is quick to address any issues.

Once the user that is doing the setup becomes familiar with the layout of CloudShare it is easy to use.

For the end users, students and instructors, things are very easy.

Since we rolled out CloudShare, I have used it every other week for both remote and in person training.

Adapting our current training materials within the Cloudshare platform was very straightforward. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

The only downside I have encountered, thus far, is if a student has a work provided computer with a required VPN. The CloudShare team has been quick to work through this obstacle and provide solutions. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Refreshing reliability as a product and partner"
5/5
What do you like best about CloudShare?

It is honestly impossible to choose. I give top marks to every aspect of our partnership with CloudShare - from sales and onboarding, to product performance and development, to technical support. CloudShare, as both a product and team, have earned their place as an essential and seamless extension of our internal training organization. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

The only downside to CloudShare is that we can't implement them fast or far enough within our organization. Our resources are the limiting factor. Review collected by and hosted on G2.com.

JB
John B.
Technical training manager
Management Consulting
Small-Business (50 or fewer emp.)
"Stable environment setup for workshops and sessions"
4/5
What do you like best about CloudShare?

CloudShare is one of the biggest benefits because we can create realistic training environment so easy. We can launch sessions quickly without having to manually configure settings as prebouts are available. The next strong point is that the platform remains very stable even if many of the users are running their own environment. With each trainee in a totally different environment they cannot interfere with each other so everyone can learn and not be interrupted by anyone else. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

CloudShare is an excellent solution for virtual training, but its pricing model can be straining to organizations' bottom line in particular. Scalability also comes with a price tag that goes up with the number of users and features required, and it is harder to scale without a large increase in the budget. A downside is that it requires a continuous internet connection and any network issue will stop training. This can be a very inconvenient problem, especially in critical sessions. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Real-Time Student Monitoring Makes Support Instant and Easy"
5/5
What do you like best about CloudShare?

Real-time student monitoring and instant support delivery Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

Occasionally slower during peak usage times. Review collected by and hosted on G2.com.