---
title: CloudPM Reviews
meta_title: 'CloudPM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how CloudPM works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 10
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---

# CloudPM Reviews
**Vendor:** MSI Solutions (part of Jonas Hospitality)  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 10
## About CloudPM
CloudPM saves you money by eliminating capital expenditures for property technology, increasing your operating efficiencies and eliminating pricey on-property hardware requirements.




## CloudPM Reviews
  ### 1. Great, Efficient PMS System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2022

**What do you like best about CloudPM?**

The system's layout is extremely easy to navigate and learn. It always feels like the solution is right where it needs to be. I'm not a very technological person, but I was able to pick this up very quickly. Also, the customer service was very helpful the couple of times I needed to talk to them.

**What do you dislike about CloudPM?**

The only negative I have come across while using it is that occasionally the load times are fairly slow. I've never experienced the platform crashing or a task being left undone, but at times I have had to wait a reasonable amount of time for the task to be completed.

**What problems is CloudPM solving and how is that benefiting you?**

The main problem CloudPM is solving is allowing us to run our property efficiently with great organization for reservations. It allows us to serve our guests quickly and effectively.

  ### 2. Project Management Personal Organizer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caridad R. | Finance Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about CloudPM?**

It allows you to run your projects seamlessly and collaborate with other departments, people, and clients in a very user-friendly manner.  The file sharing option and daily reports, along with the options for Subcontractor Mngmnt are so user-friendly!

**What do you dislike about CloudPM?**

Perhaps the data storage capacity for small teams.  Or at least the option to save it alternatively.  Honestly, there aren't that many dislikes with this software.

**What problems is CloudPM solving and how is that benefiting you?**

The organization aspects of things in a unified one go-to spot.  It's incredibly user-friendly and having one software for many items is encouraging!  Our business performance has definitely increased!

  ### 3. Best Could Project Management software I see with multiple services in one place

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vikas K. | ETl developer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about CloudPM?**

This is the best software i have worked on with all type of services on cloud.like submittal,  file share , task management , issue tracking ,user permission ,bid management,  daily report and much more.

**What do you dislike about CloudPM?**

Not much As it was good for us and helped to manage our lots of projects.

**What problems is CloudPM solving and how is that benefiting you?**

The daily reporting . It  gives a daily report as per our requirements so that can be use in our DMS and client reviews.

  ### 4. Best PMS solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vitalie N. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about CloudPM?**

This software offers many innovative features that you have come to expect.

**What do you dislike about CloudPM?**

Now I am satisfied with this system. I have nothing negative to report.

**What problems is CloudPM solving and how is that benefiting you?**

There are many benefits of the software. It has a friendly design, a modern menu that is pleasant to navigate and instrumental reporting. It saves me time. I like it and can recommend it to other colleagues.

  ### 5. Innovative PMS Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about CloudPM?**

Our clients were looking for top PMS software that non-technical executives could learn and implement in daily work. The users found Cloud PM easier to navigate, and we could understand the tool faster than other office software.

**What do you dislike about CloudPM?**

Training on the software needs a slight improvement, especially for non technical professionals. Otherwise, the tool itself is user friendly and easy to learn.

**What problems is CloudPM solving and how is that benefiting you?**

Migrating after the installation of the software was smooth and time effective. Task management features are designed to increase productivity which has also enhanced the team performance.

  ### 6. PMS Solution: Another Competetive Tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about CloudPM?**

The competitive performance of this tool makes it difficult for our clients to look for the best PMS software. It reduces the project time, and the agility of the features is considerably high.

**What do you dislike about CloudPM?**

The support system needs to match the agility of the software. The resolution time taken by the customer service is relatively high, which may ruin its competitive edge.

**What problems is CloudPM solving and how is that benefiting you?**

Effective collaboration has been a boon from this tool. Tracking, reporting, sharing and task management within the team are so efficient that productivity has increased.

  ### 7. MSI is the best PMS system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2022

**What do you like best about CloudPM?**

They have the best customer service of all time. I have had a great experience with them. The system layout is very easy to understand. It does not even require training, mostly self-explanatory.

**What do you dislike about CloudPM?**

There is nothing negative to mention about the app. Sometimes I experience a bit of slowness in the application, or it might freeze the screen. A little bit slow and causes delay.

**What problems is CloudPM solving and how is that benefiting you?**

A really quick implementation and they got us up and running in no time. The technical team is always available whenever we need them. The system itself is very easy and simple.

  ### 8. Fine cloud project management software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tanuj G. | Regional Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about CloudPM?**

Easy to use.
Feature rich
Very flexible, allows me to do all my day to day tasks.

**What do you dislike about CloudPM?**

Support is not upto the mark. Sometimes it takes alot of time to resolve simple queries

**What problems is CloudPM solving and how is that benefiting you?**

The most important problem that cloudpm solves is structuring the day to day cloud project management work.

  ### 9. Love this for how we manage our projects!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about CloudPM?**

We can have unlimited projects and users.

**What do you dislike about CloudPM?**

The pricing needs to either lower or have additional value.

**What problems is CloudPM solving and how is that benefiting you?**

Connecting all of our employees and subcontractors.

  ### 10. Decent offering for the price

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about CloudPM?**

It helps streamline processes in the cloud environments

**What do you dislike about CloudPM?**

The processes dont integrate well with certain APIs

**What problems is CloudPM solving and how is that benefiting you?**

Visibility into digital assets



- [View CloudPM pricing details and edition comparison](https://www.g2.com/products/cloudpm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+09%3A30%3A05+-0500&secure%5Bsession_id%5D=11d8daa4-4b74-42fc-a0c5-fb64b544fb9c&secure%5Btoken%5D=b5f4185e18e592fab30099b72dd793874ffcead465dba682c0a25651342e2676&format=llm_user)

## CloudPM Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

## Top CloudPM Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (62 reviews)

