--- title: Clinicient Reviews meta_title: 'Clinicient Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 104 reviews by the users' company size, role or industry to find out how Clinicient works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 104 scale: '5' date_modified: '2026-08-04' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Clinicient Reviews **Vendor:** Clinicient **Category:** [Physical Therapy Software](https://www.g2.com/categories/physical-therapy) **Average Rating:** 4.0/5.0 **Total Reviews:** 104 ## About Clinicient Clinicient simplifies care delivery for PT, OT, and SLP organizations with one easy-to-use software platform designed to improve clinical workflows and optimize business performance. Committed to elevating rehab therapy to its rightful place in the healthcare ecosystem, we’re laser-focused on simplifying complex workflows for greater efficiencies and better outcomes. We help clinic teams work smarter, not harder, with one easy-to-use platform offering: EMR, Billing Software, Patient Engagement, Outcomes Management, RCM, Patient Services, and an enterprise-level suite of Business Intelligence tools all working together to improve clinical care processes. Clinicient’s Insight Platform supports the full business cycle for rehab therapy organizations of all sizes. With a 97% client retention rate, 30% improvement in efficiencies, and a 10% increase in net collections, Clinicient is proud to partner with over 35,000 therapists to help deliver exceptional clinical care. ## Clinicient Reviews ### 1. Everything you'll need while in clinic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** The ease of access to all aspects of the program **What do you dislike about Clinicient?** The long load times that come with a poor wifi connection **Recommendations to others considering Clinicient:** Get yourself familiar with the program before deciding whether or not it works for you. Once you feel comfortable navigating around Clinicient, you will find that it does everything you need it to do for you. **What problems is Clinicient solving and how is that benefiting you?** Patient/PT communication is greatly improved thanks to the information stored in Clinicient ### 2. Physical Therapist **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2021 **What do you like best about Clinicient?** Schedule layout. Layout of notes. Ability to add templates. **What do you dislike about Clinicient?** Searching for items in tree, difficult to find items at times. **Recommendations to others considering Clinicient:** It is helpful to edit templates to each individual clinic's needs. **What problems is Clinicient solving and how is that benefiting you?** n/a ### 3. Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Clinicient?** ease of scheduling patients, CHARTING FOR PT **What do you dislike about Clinicient?** nothing so far, it is a great tool so far **What problems is Clinicient solving and how is that benefiting you?** easy to check in patients. shows PTA that patient is ready ### 4. Easy documentation, but trouble staying logged in and saving note progress. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2021 **What do you like best about Clinicient?** Easy titled SOAP sections, easy to sign. **What do you dislike about Clinicient?** Won't save notes sometimes, logs you off **What problems is Clinicient solving and how is that benefiting you?** Helps to have past notes to look at for patient care. ### 5. Clinicient is easy to operate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Clinicient?** Clinicient is simple to use and easy to learn how to operate. **What do you dislike about Clinicient?** That you have to manually input the signature/admit day when an evaluation comes in, it's easy to forget to do. It would be great if the system could just automatically fill them in when you arrive the patient on their first day. **What problems is Clinicient solving and how is that benefiting you?** Clinicient makes it easy to schedule patients ### 6. Good system--user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Clinicient?** Easy navigation, easy to view--very user friendly in general. **What do you dislike about Clinicient?** No real downsides in my view. Thanks. **What problems is Clinicient solving and how is that benefiting you?** Viewing and assisting in reconciling patient accounts. ### 7. Clinicient Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Clinicient?** The ability to pull my notes forward from the previous session. **What do you dislike about Clinicient?** I would like to be able to custom design my own template. I would also like to be able to link it to medbridge for HEPs. **Recommendations to others considering Clinicient:** Pull forward from the previous visit. **What problems is Clinicient solving and how is that benefiting you?** The ability to see the total charges, and to pull forward notes from previous sessions. ### 8. Clinicient benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2021 **What do you like best about Clinicient?** Clinicient is very organized with patient case notes and attachments for documentation. **What do you dislike about Clinicient?** Some of the software can be slower at times when multiple patient notes are up. **Recommendations to others considering Clinicient:** Make the hardware smaller so it is not so slow **What problems is Clinicient solving and how is that benefiting you?** Universal procedures for all patient so it is easier to read notes. Scheduling out patients is easier with EMR ### 9. Well organized but can lag at times **Rating:** 4.0/5.0 stars **Reviewed by:** TOMISLAV C. | P, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** Organized, drop down lists, customizable **What do you dislike about Clinicient?** Lag, slow, sometimes doesn’t save all my work **What problems is Clinicient solving and how is that benefiting you?** Customizable ### 10. Simple documentation with helpful shortcuts. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** I like the documentation templates which save me time. **What do you dislike about Clinicient?** Sometimes it's a little difficult to find the test/measure I want if it's not already included in the template. I also whish that I could have multiple patients' charts open at once. **What problems is Clinicient solving and how is that benefiting you?** Time spent documenting. It takes me less time to document. ### 11. Accessible, formatted well, and provides many resources **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** The documentation input system is straightforward **What do you dislike about Clinicient?** The scheduling is not easy to manage between different locations and it’s hard to see what patients are on therapy at each location **Recommendations to others considering Clinicient:** There are multiple resources available that can make workflow more efficient **What problems is Clinicient solving and how is that benefiting you?** I am completing daily documentation for my patients on therapy caseload ### 12. Simple and easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Clinicient?** Very easy to navigate, makes documentation so much faster and easier! **What do you dislike about Clinicient?** Nothing it’s great! It was very easy to learn and understand quickly **What problems is Clinicient solving and how is that benefiting you?** So much easier to see what other therapists have been doing with my patients. Easy to see everyone’s schedules to problem solve day to day ### 13. Well planned and functional system with great support and info sharing. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2021 **What do you like best about Clinicient?** It meets several needs at once, EMR, billing, and regulatory requirements **What do you dislike about Clinicient?** The learning curve, which not any more difficult than learning any kind of new system would be. **Recommendations to others considering Clinicient:** Great support system, well positioned and up to date on up-coming documentation, billing, and regulatory changes. Impressive outreach to entire rehab community during co-vid to help everyone understand the rapidly changing rules /legislative and regulatory environment. **What problems is Clinicient solving and how is that benefiting you?** Better documentation ### 14. Overall, good but has a handful of things that are unnecessary and take longer to write notes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** The look/design is nice and not overwhelming **What do you dislike about Clinicient?** Doesn't save previous SOAP note when opening up new note. Very difficult to search for exercises. **Recommendations to others considering Clinicient:** There is definitely other databases that are way faster for note writing although if fixed this EMR could be the best **What problems is Clinicient solving and how is that benefiting you?** Na ### 15. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Clinicient?** I like how easy it is to use and how organized all of the tabs are. **What do you dislike about Clinicient?** I don't like how long it takes to save information in the authorization box in the clients profile. **What problems is Clinicient solving and how is that benefiting you?** I currently don't have any issues with clinicient. ### 16. Great customer service, good workshops, always gets back to us promptly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** We do like the workshops and the information. Everyone who helps us is very friendly and always follows up. **What do you dislike about Clinicient?** We are out of network with some insurances and sometimes it's hard to navigate that. **What problems is Clinicient solving and how is that benefiting you?** Posting issues but reps are always there help. ### 17. Decent EMR **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Clinicient?** I like Clinicient EMR because it is easy to navigate. **What do you dislike about Clinicient?** I dislike that I often have to exit out of the application and restart it despite having good internet connection. **What problems is Clinicient solving and how is that benefiting you?** It makes it easy to keep track of my schedule. ### 18. Clinicient review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2021 **What do you like best about Clinicient?** good tracking system for medicare, plans of care, compliance with evaluations and ensuring you are getting required parts of an IE **What do you dislike about Clinicient?** glitchy system, often requires restarts, difficult to run reports at times **What problems is Clinicient solving and how is that benefiting you?** scheduling different types of patients: medicare, telehealth, progress evaluations ### 19. Clinicient is very user friendly and easy to catch on **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2021 **What do you like best about Clinicient?** Patient information is easy to find, very user friendly **What do you dislike about Clinicient?** No complaints other than I wish I could toggle between the system and other apps like browser **What problems is Clinicient solving and how is that benefiting you?** Appointment times are easy to find in schedule which helps us maintain customer satisfaction ### 20. We love Clinicient! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** Easy to use across a company, both large and small. **What do you dislike about Clinicient?** Often times it will sign me out/freeze randomly. **What problems is Clinicient solving and how is that benefiting you?** Clinicient has made it easy to look at schedules amongst many different clinic and help us schedule for other clinics when needed. ### 21. Pretty good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Clinicient?** Ease of use. View is easy to understand and learn **What do you dislike about Clinicient?** Scanning function doesn't work well. Has trouble scanning in color have to use another program to scan and then attach documents **Recommendations to others considering Clinicient:** Check scanning function **What problems is Clinicient solving and how is that benefiting you?** Ease of use ### 22. A quality EMR **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Clinicient?** Clinicient is very streamlined with the search and keyword finding features. **What do you dislike about Clinicient?** At times it felt like it took me many extra clicks of the mouse to accomplish a single task. **What problems is Clinicient solving and how is that benefiting you?** Efficiency with point of service documentation. ### 23. Innovative Interface with Helpful Applications **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2021 **What do you like best about Clinicient?** Able to work through various systems within the healthcare network **What do you dislike about Clinicient?** Not always user friendly and slows down randomly as well **What problems is Clinicient solving and how is that benefiting you?** Working with various patient payments and being able to work through the insurance side as well ### 24. Efficient emr **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** Really good reminders for POC and insurance referrals **What do you dislike about Clinicient?** Too many clicking for small tasks and can be time consuming. **What problems is Clinicient solving and how is that benefiting you?** We are able to solve outdated scripts. The benefits are that charts are very easy to create. ### 25. It has its pros and cons. Lag time is seriously frustrating **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** Workable, customizable templates. Procedures are easy to find **What do you dislike about Clinicient?** Lag time is frustrating. Takes a lot of time to do notes **What problems is Clinicient solving and how is that benefiting you?** Just the small tricks that I have been using that saves time. ### 26. Patient Service Representative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2021 **What do you like best about Clinicient?** Upsides: Organized, easy to understand and to the point **What do you dislike about Clinicient?** Slow pace, not able to multi task (cannot go into one program without closing another) **What problems is Clinicient solving and how is that benefiting you?** updating patient chart, communicating with providers ### 27. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Clinicient?** Its very user friendly. Tons of reports tp help guide the practice. **What do you dislike about Clinicient?** Nothing. I like everything about it especially the report. **What problems is Clinicient solving and how is that benefiting you?** Reporting helps a lot with your billing. ### 28. Clinicient is neither user friendly or the worst system **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2021 **What do you like best about Clinicient?** I like the Templates for the evaluations **What do you dislike about Clinicient?** The cumbersome documentation, the inability to create my own templates. **What problems is Clinicient solving and how is that benefiting you?** I make my own paths for more efficient documentation. ### 29. REVIEW Clinicient **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Clinicient?** I like that the system was easy to learn **What do you dislike about Clinicient?** There was too many steps to bill, There was too many steps to bill **Recommendations to others considering Clinicient:** n/a **What problems is Clinicient solving and how is that benefiting you?** system freezing ### 30. Documentation . . **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2021 **What do you like best about Clinicient?** The different template options and the Search bar. **What do you dislike about Clinicient?** The technological issues and glitches make it tricky to work with. **What problems is Clinicient solving and how is that benefiting you?** We use it for patient care. ### 31. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** Ease of scheduling Platform is easy to understand **What do you dislike about Clinicient?** Not able to drag across to reschedule an appt. You have to drag diagonal **What problems is Clinicient solving and how is that benefiting you?** Keeping updated notes ### 32. Continuously improving the system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** Personalized documentation templates allow for increased efficiency **What do you dislike about Clinicient?** System may run slow at times or freeze requiring log out **What problems is Clinicient solving and how is that benefiting you?** Ease of maintaining statistics using this program ### 33. This system is user friendly and easy to learn **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Clinicient?** It’s very easy to navigate to find what you need **What do you dislike about Clinicient?** Wish there was an option to have more tabs open at one time **What problems is Clinicient solving and how is that benefiting you?** N/A ### 34. C+ **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica G. | Patient and Provider Relations, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2018 **What do you like best about Clinicient?** Overall, Clinicient is a very good program. Insight offers great streamline of use in regards to different levels of coordination of care, from scheduling to treatment to billing. Each system integrates nicely and allows a full view for each patients treatment in our clinic. The level of reports is astounding. Anything and everything that I could possibly want to know, and even things I didn't know I wanted to know, can be pulled through a report. This makes it great for tracking various services a patient may have as well as keeping our therapists on track with their goals. **What do you dislike about Clinicient?** My major concern with Clinicient/Insight is the frequency of glitches or system going down. While this is our only "dislike", it is a big one. We lose so much therapist productivity when the system is down or when something is glitching out and we have to find a temporary work around. Going to a web based program, I hope they are able to resolve this issue. **What problems is Clinicient solving and how is that benefiting you?** Benefifts of patient productivity are the most important benefit we have realized. This is helping us to ensure we are collecting each unit we can, while also ensuring patients are receiving their full course of treatment. ### 35. Clinicient insight is one giant bug **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2019 **What do you like best about Clinicient?** I like that if you set up good templates, a daily not can take 3 seconds **What do you dislike about Clinicient?** i dislike so many things, but the worst part of clinicient, is you never know if youll actually be able to write a note. **What problems is Clinicient solving and how is that benefiting you?** i have to write patient notes, so i dont have a choice but to use it. ### 36. Going great until this summer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2018 **What do you like best about Clinicient?** Like the EMR and the company is really excellent at keeping us informed of the latest changes in healthcare. Really enjoy the podcasts for upcoming changes to medicare, etc. I feel the changes Clinicient has made have been mostly moving in the right direction. **What do you dislike about Clinicient?** The billing side of Total Insight has fallen behind. We have been working for 6 months to get caught up but still not there. I feel better communication is needed when a claim is denied by insurance to get the matter cleaned up quickly. This used to be the case but something changed and the process is not attending to claims that are kicked back as fast. We have been working with a rep from the company who has been helping and in good communication, but still is not able to catch up to the lag. This is very frustrating as we have had nothing but good changes for a few years and would like to continue. **Recommendations to others considering Clinicient:** Still recommend it but have someone still track your billing to make sure they are keeping up. If you see it falling behind, call right away. **What problems is Clinicient solving and how is that benefiting you?** Insight really stays on top of the Medicare changes and is helpful explaining the changes and creating new methods to be compliant. It also made our billing much better until this recent change described earlier. ### 37. Insight EMR and Billing Review By Luzmary **Rating:** 5.0/5.0 stars **Reviewed by:** Luzmary C. | Executive Assistant To Chief Executive Officer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2018 **What do you like best about Clinicient?** I love the ability to place notes in various areas of the patient chart to communicate thoroughly with the clinical, administrative and billing staff. its easy access to find the necessary reports and the ability to customize them according to your needs is excellent, apart from the ability to update insurance, medical and claims information. Ability to provide printed accounting books and schedules for patients. **What do you dislike about Clinicient?** It is difficult to make Insight EMR errors, which is why it is difficult to create changes online. but in the same way, we are able to create notes in the system. **Recommendations to others considering Clinicient:** If you are a person who wants an all-in-one system, this is the system for you. It is an excellent EMR easy to use, highly recommended. It can be good to allow the administrator to facilitate the changes of this. **What problems is Clinicient solving and how is that benefiting you?** Benefits of communication with patients. The ability to execute multiple reports and customization capabilities, ability to compare financial reports in different environments, ease of patient scheduling. Billing is easy with this program, since you enter it depending on the time spent. ### 38. Physical Therapy EMR **Rating:** 4.0/5.0 stars **Reviewed by:** Mike S. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2019 **What do you like best about Clinicient?** Customizable templates that make evaluations much easier to document with precision and comprehension. **What do you dislike about Clinicient?** We have been asking for an online patient payment portal for years to give patients the ease of access to use a click and pay on their balance. **Recommendations to others considering Clinicient:** Comprehensive product with good track record and well-intended company **What problems is Clinicient solving and how is that benefiting you?** Patient engagement, clean billing, objective documentation. We have realize the benefits of more timely claims submissions and less time spent on documentation. ### 39. Insight - so easy to use!! **Rating:** 4.5/5.0 stars **Reviewed by:** Mona M. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Clinicient?** I like the ease of having all of your necessary patient items in one place: billing, codes, notes, appointments, etc. It was designed for ease of mind for sure! **What do you dislike about Clinicient?** Dislikes, you are not able to edit a note that you write. Instead you have to write a new note addressing the older note. Not the worse thing in the world though. **What problems is Clinicient solving and how is that benefiting you?** We are solving the issue of efficiency and accurate charting. Patients want to know whats going on as much as we do, and with accurate charting and notes, it's like story telling. Plus the appointment runs alot more smoothly when using Insight. ### 40. We are a start-up clinic. We used insight as our initial EMR and billing provider. **Rating:** 0.5/5.0 stars **Reviewed by:** DENNIS I. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2018 **What do you like best about Clinicient?** Good clinic reports and outcome tools for clinic performance **What do you dislike about Clinicient?** EMR system is incredibly slow and often it would take 15-30 minutes to perform a daily note simply because of delays in keystrokes. Billing was nearly impossible and we could never track a claim through its cycle which we've found out later caused increased number of denials and lost revenue. **Recommendations to others considering Clinicient:** Unfortunately would not recommend this product especially for anyone staring a new PT practice. **What problems is Clinicient solving and how is that benefiting you?** We have fired insight and moved to a different EMR & Billing company. Would not recommend insight at this time. ### 41. The system goes down quite a bit and after every update system begins to glitch. **Rating:** 3.5/5.0 stars **Reviewed by:** Devina M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2018 **What do you like best about Clinicient?** Ease of access in finding needed reports and ability to customize them to your needs, ability to update information for insurances, doctors and claims. ability to provide printed out ledgers and schedules for patients. Also love the ability to put notes in multiple areas of patients chart in order to communicate thoroughly with clinical, administrative and billing staff members **What do you dislike about Clinicient?** the glitches after updates and system breakdowns, problems with changes not saving at times, reports being reset somehow, payments and copays not prompting cash register at times. Sometimes payments are kicked out of patients accounts when payments recieved by insurances. The inability to delete cases made in error and having to constantly merge. **Recommendations to others considering Clinicient:** Just need to keep in mind that this system is meant for you to customize it to your needs. The cost is pricey but so are most software programs for medical industry. **What problems is Clinicient solving and how is that benefiting you?** The ability to run multiple reports and customization capabilities, ease of access with finding tools, ability to compare financial reports in different settings, ease of scheduling patients, ### 42. Patients Happy, Therapists Happy **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Clinicient?** The ease of seeing the next months appointment s and availability helps us plan for maximum efficiency in the workplace. **What do you dislike about Clinicient?** when the system goes down and the architects have to work on the software, we virtually have no back up of scheduling and patient files. **What problems is Clinicient solving and how is that benefiting you?** This software has allowed for a greater efficiency in the foresight of the months ahead, allowing us to be prepared for problems, meetings and planned vacations. ### 43. EMR provides and easy of office efficiency in Physical Therapy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2018 **What do you like best about Clinicient?** EMR provides our company with the opportunity to schedule patients out at least a half a year out, Some of our specialist get so busy that feature relieves so much stress to our patients. **What do you dislike about Clinicient?** We did have one crash of the system recently which are commonly unpreventable, but in our setting our electronic records were virtually un-accessible. **Recommendations to others considering Clinicient:** BE aware it is wise to backup your patient database in the situation of a system downfall **What problems is Clinicient solving and how is that benefiting you?** EMR allows an ease of billing, scheduling and clinical reporting, the ability to export the clinical reports allows our team of experts to solve and prepare for future errors or potential problems. ### 44. Insight EMR is an excellent piece of software for our office **Rating:** 5.0/5.0 stars **Reviewed by:** Christine B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Clinicient?** What I like best about Insigh EMR is how easy it is to schedule our patients at the clinic. However, it is also very easy to multitask on the program. **What do you dislike about Clinicient?** It is difficult to make mistakes of Insight EMR thus, difficult to make changes online. However, we are able to create notes into the system **Recommendations to others considering Clinicient:** Allow administator to make changes easier **What problems is Clinicient solving and how is that benefiting you?** Benefits of communication with patients ### 45. Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Mia Monique R. | Medical Records Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2018 **What do you like best about Clinicient?** I love the ease of the system and how you are able to move through the site. **What do you dislike about Clinicient?** it sometimes shuts down or moves slow. And I do not like the way if calculates the deductibles. **Recommendations to others considering Clinicient:** if you want a system with everything all in one, this is the system for you. **What problems is Clinicient solving and how is that benefiting you?** Patient scheduling, co-pays, deductible and billing information. ### 46. Good documentation program **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren D. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2018 **What do you like best about Clinicient?** I like the ease of the documentation and the carry over from note to note. **What do you dislike about Clinicient?** I think the tree for procedures is hard to find things sometimes and can be a little unclear. **What problems is Clinicient solving and how is that benefiting you?** Billing is easy with this program as it inputs it for you based on time spent. ### 47. Clincient is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Brynn L. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2018 **What do you like best about Clinicient?** Been using clincient for years! Very reliable and organized! Makes sheduling very organized all in one place for an entire practice **What do you dislike about Clinicient?** At times it may glitch but that’s normal with any software **What problems is Clinicient solving and how is that benefiting you?** Great great great organization skills ### 48. Great EMR!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren J. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2018 **What do you like best about Clinicient?** Like the organization and the user friendliness **What do you dislike about Clinicient?** Nothing, I love this program very much! **Recommendations to others considering Clinicient:** This is a great EMR **What problems is Clinicient solving and how is that benefiting you?** Optometry EMR and ease of billing patients ### 49. Format is good. Technical problems are biggest downfall. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2018 **What do you like best about Clinicient?** Format and ease of use. Adaptable to any body part. Templates are easy to establish and then easy to continue to use as needed. Also, topic tree makes it easy to add on other items as necessary. **What do you dislike about Clinicient?** Technical difficulties that cause the program to freeze of go down. Also difficulty using if patient has more than one body part involved. **What problems is Clinicient solving and how is that benefiting you?** Greater access to matrices for numbers to study growth. ### 50. All in one **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2018 **What do you like best about Clinicient?** I like that this program allows you to schedule patients, chart, and bill/collect payments all in the same product. Saves a lot of time and expense. **What do you dislike about Clinicient?** Nothing that comes to mind at this time. **What problems is Clinicient solving and how is that benefiting you?** We have been able to consolidate our practice into one system. ## Clinicient Discussions - [What is the best way to add specific functional tasks in the subjective section of physical therapy notes? How can I customize my own exercises within Clinicient? Can I modify what codes I can bill for each activity?](https://www.g2.com/discussions/45050-what-is-the-best-way-to-add-specific-functional-tasks-in-the-subjective-section-of-physical-therapy-notes-how-can-i-customize-my-own-exercises-within-clinicient-can-i-modify-what-codes-i-can-bill-for-each-activity) - 1 comment, 1 upvote - [No print box](https://www.g2.com/discussions/44669-no-print-box) - 1 comment, 1 upvote - [Can a print schedule feature be added so that when appointments are entered into the calendar, the schedule can be printed from a pop up.](https://www.g2.com/discussions/44157-can-a-print-schedule-feature-be-added-so-that-when-appointments-are-entered-into-the-calendar-the-schedule-can-be-printed-from-a-pop-up) - 1 comment, 1 upvote - [View Clinicient pricing details and edition comparison](https://www.g2.com/products/clinicient/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+14%3A23%3A45+-0500&secure%5Bsession_id%5D=7d95fcae-8ca1-4267-a2b8-4f3eba4e555e&secure%5Btoken%5D=8aa0cd824cd41cf367ec7c21519b9c440acde1adbdfc4d499f7d7c84b0fe31f8&format=llm_user) ## Top Clinicient Alternatives - [WebPT](https://www.g2.com/products/webpt/reviews) - 4.4/5.0 (159 reviews) - [TheraOffice](https://www.g2.com/products/theraoffice/reviews) - 3.4/5.0 (17 reviews) - [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) - 4.2/5.0 (117 reviews)