Clearstream is a well polished experience. I hardly ever have any issues. We are particularly fond of the video message feature. Review collected by and hosted on G2.com.

Message history sometimes lacks context as to what someone is replying to. Video links aren't tracked yet, so we can't tell how often a video is watched. The mobile app is lacking some features of the web app such as ability to see incoming image messages. Review collected by and hosted on G2.com.

This program is intuitive and easy to use. The people behind the scense building & improving this platform do an amazing job responding to suggested bug fixes, feature improvements, and more. Whenever I run into a problem, their customer service team is there to help resolve the issue. Couldn't be happier using this platform! Review collected by and hosted on G2.com.

Including many of the added features (such as videos, pictures, even emojis) cost extra credits. This can eat up your monthly allowance if you're not careful. Because we're on a tighter budget, we don't use too many of the extra features. Review collected by and hosted on G2.com.

What I love most about Clearstream is how easy it is to use. We have a team of 6-8 using the texting feature for different reasons and for different groups within our organization. Despite us having different communication styles and different ways of learning, we all find Clearstream easy to understand and navigate. Review collected by and hosted on G2.com.

The things I disliked in the beginning about the Clearstream product are being updated and reviewed all the time. Video and links are so much easier/smoother now than they were when we started out. I love the ease of connectivity between Planning Center and Clearstream - however I do find it a little annoying that a primary contact in Planning Center isn't prioritized by Clearstream with regard to names in the system. For example, a parent lists their mobile number for themselves and their minor children and Clearstream says we are receiving a text from that minor child rather than the adult. Small stuff in the grand scheme of things. Review collected by and hosted on G2.com.

The user interface of the platform and the ease of use are the best. Getting everything set up and using the system as well as the accessibility enhance the overall experience. We were able to integrate it easily with planning center.

The customer support responsiveness and helpfulness of the customer support team are amazing. Pricing and Value for Money provide a good value for the features and services offered. We use this service daily to communicate with our church members Review collected by and hosted on G2.com.

I wish you could add better and more custom workflows. Review collected by and hosted on G2.com.

The service is simple to use either on the phone app and the website. Integration with other services like our email service is a nice feature that helps keep all our subsciber lists managable. Review collected by and hosted on G2.com.

Unfortunately, you still can't add messagesto socials from the phone app. This would be a very nice feature for those on the go. Review collected by and hosted on G2.com.

Being able to send group text out and receive individual responses all from a computer! Ease of use and scheduling is a bonus as well. Review collected by and hosted on G2.com.

The cost is th eonly downside to the service. Wish it was a little cheaper but at the end of the day it makes communication easier and I don't know of a better option. Review collected by and hosted on G2.com.

Integration with Planning Center. There are lots of different options for formatting your text. The email option is great, too! Review collected by and hosted on G2.com.

I wish you could hyperlink a word so it wouldn't take up as many characters. Review collected by and hosted on G2.com.

It is easy to use and I really like being able to see all of the analytics.

I love the ability to create separate recepient lists and also being able to send out different forms of media. Review collected by and hosted on G2.com.

Limitations on length of messages (character count). I also wonder if there could be a new capability to be able to edit/delete messages after being sent. Review collected by and hosted on G2.com.

Clearstream is so simple to use! It has increased our revenue as an organization becuase we are able to stay in better communication with our community! Review collected by and hosted on G2.com.

I wish that Clearstream offered an option for text workflows to continue on and have people added to a workflow after it had already started. Review collected by and hosted on G2.com.

The integration with our church management software makes our job of curating accurate lists to send to easy and efficient. Much better than other texting sofware companies we have used. Review collected by and hosted on G2.com.

If I had to choose something it would be that the integration is sometimes difficult to access. It takes several times doing it to learn how to add new lists to sync daily. If the integration could be triggered from the Planning Center end like MailChimp is that would be AMAZING! Review collected by and hosted on G2.com.