ClassWallet Reviews & Product Details

The only positive to the platform is the reduction of checks and purchase orders. A declining balance card with a bank would have better customer service. Review collected by and hosted on G2.com.

The customer service is completely non-responsive. Vendors are removing themselves from the platform. Getting funds returned is a lengthy process and they do not respond when asking about the status. Review collected by and hosted on G2.com.

The way they present their service. It looks like everything is easy and perfect. Review collected by and hosted on G2.com.

As a Tutor I'm very disappointed with the timeline for payments. It's a month since I present my receipt for 3 hrs of service, and I'm still waiting for my payment. I got an e-mail with an stimate time-line of 2-6 weeks but not an specific date of payment. Still waiting... Review collected by and hosted on G2.com.

We are able to approve/reject purchases and adjust reimbursement amounts requested. This enables us to see what items are being purchased and ensure teachers follow the guidelines set by FDOE Regulations for the Teacher Supply Fund.

The fact that we don't have to keep receipts. ClassWallet tracks all the receipts for us. Plus, we are able to go back and look at prior year purchases if need be.

The support I receive from Joshua and Julius. They have been amazing to work with this year. I have worked with Julius for the last two years and he has gone above and beyond helping me to stay straight. This year we added Joshua and he has been equally supportive through this whole process. Whatever assistance I need, they are right there helping me get it resolved. I look forward to working with them next year. Review collected by and hosted on G2.com.

There is no way to stop the process of linking an account in ClassWallet right before the deadline.

Example: It takes 3 - 5 days to link an account. If the deadline to submit for reimbursement is Jan 31. The teachers can start the process of linking their account on Jan 31, but it will not be linked until after the deadline. This means they think since they started the process. They will be able to submit for a reimbursement prior to the deadline. Which is not true, because the ability to submit the reimbursements will deactivate on Jan 31st.

There should be a way to prevent them from starting this process at least five days before all account is deactivated on Jan 31. Review collected by and hosted on G2.com.

ClassWallet has made purchasing and receipt collections much easier for us. We also like the different purses that hold various grants. Being able to use the district's tax-exempt status for purchases is a plus with the teachers as well. Review collected by and hosted on G2.com.

We wish there were more vendor options. Many of our teachers would like to use Walmart or Target without having to get reimbursed. We did have problems with the timeliness of funds distribution, but that seems to have improved greatly this year. Review collected by and hosted on G2.com.

that it is more convenient for families paying tutors Review collected by and hosted on G2.com.

It took about a month to get an account set up. I would get to a certain step and hit an error/bug. this happened every step of the way. I contacted support through chat and over the phone for weeks, and was told that my issues would be escalated to IT and to wait.. I finally was seen as a vendor for my family.. finally received payment, and now I have to wait 3-5 business days for it to transfer (and the fee is taken out for their service). ps my receipt was too small (regular PDF) so I had to go back and edit my receipt so that it could be approved. Oh my goodness.. and we are stuck with classwallet bc ESA is making everyone use this platform. Oh, one more thing.. there are various logins for vendor, user.. I literally have to go into an email that was sent to follow the correct vendor link otherwise I can't login. Review collected by and hosted on G2.com.

Their customer service has been impressive and their product is quite good. Review collected by and hosted on G2.com.

According to our staff, when you file a reimbursement on a mobile device, like an iPhone, you can only attach one image to the reimbursement. Review collected by and hosted on G2.com.

The quick turnaround on reimbursements has been fantastic. Review collected by and hosted on G2.com.

The selection of stores does not seem to fit the need of our teachers. The prices available are much higher than other stores like Wal-Mart and Amazon Review collected by and hosted on G2.com.

School secretaries do not have to keep track of every teacher's legislative funds. Review collected by and hosted on G2.com.

I have been very frustrated with reaching customer service. Prices are higher than what I can get through the same vendors. I have orders not shipped and lost. Review collected by and hosted on G2.com.

I really like the idea. A one stop wallet designed specifically for Teachers, allowing for mainstreaming orders, and tracking budget. Review collected by and hosted on G2.com.

It’s very buggy. It’s sometimes difficult to transfer funds into the class wallet from the various funding outlets. These payment and transfer delays cause the loss of vendors, which can be incredibly frustrating. I also don’t like that it’s not ADA compliant, and customer service is less than desired. Review collected by and hosted on G2.com.

I like that ClassWallet is completely paper-free. Very simple to use as well. It’s definitely like a virtual wallet. As an office administrator, it’s a great time-saver. I like that it is a safe and secure platform, with no risks for fraud. Review collected by and hosted on G2.com.

The only downside was learning how to navigate. When I started using ClassWallet, I had to do my research on the platform. Once I reached out to customer service, I was good to go. After that, navigating the platform was very simple. Review collected by and hosted on G2.com.