Civic IQ Reviews & Product Details

Our CSM definitely wants our team to succeed using this platform. Rabia has offered to do 1-1 calls with our team and has gone above and beyond to ensure we are comfortable with the platform. We chose civic iq over other platforms due to the Hubspot integration features and the ease of use of the platform. It seems easy to use and straight forward. Review collected by and hosted on G2.com.

There is a lot to learn with the software, which is a good thing! But in the beginning, there is definitely a learning curve. Review collected by and hosted on G2.com.

The support team at CivicIQ are extremely responsive to customer requests. We have a dedicated customer success representative who quickly answers questions and takes my requests for additional features seriously. I have expanded my use of CiviqIQ across many of their new features, including sequencing email outreaches and RFPs. Their new event module looks like a great addition as well. I look forward to using that at our next tradeshow. Review collected by and hosted on G2.com.

Every platform has bugs when they roll out new features. CiviqIQ is no exception. However, they are responsive to addressing them as quickly as possible. Review collected by and hosted on G2.com.

Unlike other platforms, it is highly customizable without being charged extra to do so. I feel that the team is very responsive as well as focused on improving the product. The RFP signals could be a bit more robust in terms of what they scrape for, but it works for 99% of our needs. Review collected by and hosted on G2.com.

The only downside for me is that I think they currently need to continue to add in new RFP/RFQ/RFI sources to scrape. They are doing in Q4 of '26 I have been told, which is great. Review collected by and hosted on G2.com.

The team at CIVIC IQ is outstanding--attentive and dedicated to helping their clients reach the results they desire. Review collected by and hosted on G2.com.

Hard to say --it's very effective for what it is--in our industry case the majority of the signals are "long game signals" they are committed for year but open to us following up the following year. Review collected by and hosted on G2.com.

An outstanding team from start to finish. Review collected by and hosted on G2.com.

I haven’t found any downsides at this time Review collected by and hosted on G2.com.

The support we've received is hands down the best part. Otherwise, I like the idea of it. It's helped us generate some good pipeline and even close a handful of deals. Review collected by and hosted on G2.com.

You can definitely tell it's AI native in its user interface... it requires a fair bit of 'settings' refining to get the outcomes you are hoping for. The integrations require some TLC as well. We use HubSpot and it requires work arounds. Review collected by and hosted on G2.com.

They constantly improve their platform and are very helpful when you email them a question. Review collected by and hosted on G2.com.

Nothing so far.... Oh perhaps more signals in Canada would have been nice Review collected by and hosted on G2.com.

I love seeing opportunities while they're relevant and we can map to our monday.com Review collected by and hosted on G2.com.

I get too many emails but that might be a setting I can work with. Review collected by and hosted on G2.com.