--- title: Lucid Reviews meta\_title: 'Lucid Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 28 reviews by the users' company size, role or industry to find out how Lucid works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 28 scale: '5' date\_modified: '2026-08-05' parent\_category: name: Digital Advertising Tech url: https://www.g2.com/categories/digital-advertising-tech --- ### Lucid Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Lucid to be **easy and flexible** , making market research and analysis simple and efficient. [(5 mentions)](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046307&qs=pros-and-cons#reviews) Users value the **flexibility** of Lucid, enabling easy customization and access to participants anytime, anywhere. [(3 mentions)](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046278&qs=pros-and-cons#reviews) Users value the **powerful analytics tools** in Lucid, enabling effective survey analysis and customized reporting. [(2 mentions)](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046293&qs=pros-and-cons#reviews) Users love the **easy-to-use content creation tools** of Lucid, enabling seamless surveys and valuable audience insights. [(2 mentions)](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046305&qs=pros-and-cons#reviews) Users find Cint to be **intuitive** and easy to use, streamlining the process of market research and insights. [(2 mentions)](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046272&qs=pros-and-cons#reviews) Users find the product **very expensive** , making it less accessible for some firms compared to competitors. [(5 mentions)](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046275&qs=pros-and-cons#reviews) Users find the **limited range of features** on Lucid frustrating compared to its competitors, impacting overall satisfaction. [(2 mentions)](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046299&qs=pros-and-cons#reviews) Users are disappointed with the **poor customer support** from Lucid, often facing delays and lack of assistance. [(2 mentions)](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046296&qs=pros-and-cons#reviews) Users report **slow performance** at times, which can hinder productivity and user experience with Lucid. [(2 mentions)](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046273&qs=pros-and-cons#reviews) Users find the **difficult setup** of Lucid challenging, despite appreciating the overall quality of services provided. [(1 mentions)](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046270&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Lucid ##### 1. Ease of Use Users find Lucid to be **easy and flexible** , making market research and analysis simple and efficient. [ See 5 mentions ](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046307&qs=pros-and-cons#reviews) See Related User Reviews HM Helsnae M. Small-Business (50 or fewer emp.) 5.0/5 "Market surveys done professionally" What do you like about Lucid? The implementation is quite easy with no requirements for high technological knowledge. It easy to use and easily customizable to meet the users needs ![Akhila V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhila V.") AV Akhila V. Enterprise (\> 1000 emp.) 4.0/5 "Cint Connect for advanced market research" What do you like about Lucid? Easy and flexible to use. Can create surveys and polls for market research and share across social media sites to get valuable inisghts from the audie ##### 2. Flexibility Users value the **flexibility** of Lucid, enabling easy customization and access to participants anytime, anywhere. [ See 3 mentions ](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046278&qs=pros-and-cons#reviews) See Related User Reviews HM Helsnae M. Small-Business (50 or fewer emp.) 5.0/5 "Market surveys done professionally" What do you like about Lucid? The implementation is quite easy with no requirements for high technological knowledge. It easy to use and easily customizable to meet the users needs ![Akhila V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhila V.") AV Akhila V. Enterprise (\> 1000 emp.) 4.0/5 "Cint Connect for advanced market research" What do you like about Lucid? Easy and flexible to use. Can create surveys and polls for market research and share across social media sites to get valuable inisghts from the audie ##### 3. Analytics Users value the **powerful analytics tools** in Lucid, enabling effective survey analysis and customized reporting. [ See 2 mentions ](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046293&qs=pros-and-cons#reviews) See Related User Reviews ![Akhila V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhila V.") AV Akhila V. Enterprise (\> 1000 emp.) 4.0/5 "Cint Connect for advanced market research" What do you like about Lucid? Easy and flexible to use. Can create surveys and polls for market research and share across social media sites to get valuable inisghts from the audie AA Astha A. Mid-Market (51-1000 emp.) 5.0/5 "Cint To Connect !!" What do you like about Lucid? The real-time survey options available to study the insights by the audience! ##### 4. Content Creation Users love the **easy-to-use content creation tools** of Lucid, enabling seamless surveys and valuable audience insights. [ See 2 mentions ](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046305&qs=pros-and-cons#reviews) See Related User Reviews ![Akhila V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhila V.") AV Akhila V. Enterprise (\> 1000 emp.) 4.0/5 "Cint Connect for advanced market research" What do you like about Lucid? Easy and flexible to use. Can create surveys and polls for market research and share across social media sites to get valuable inisghts from the audie ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Comprehensive and User Friendly" What do you like about Lucid? Cint by Connect is a versatile and user-friendly software that offers a range of survey and research tools for market research. The platform has a cle ##### 5. Intuitive Users find Cint to be **intuitive** and easy to use, streamlining the process of market research and insights. [ See 2 mentions ](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046272&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great tool for Data collection and Market research platform" What do you like about Lucid? It's a good tool for getting digital consumer insights and also provides panels around the globe. Easy to research for participants from many countrie ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Comprehensive and User Friendly" What do you like about Lucid? Cint by Connect is a versatile and user-friendly software that offers a range of survey and research tools for market research. The platform has a cle ### 5 Cons or Disadvantages of Lucid ##### 1. Expensive Users find the product **very expensive** , making it less accessible for some firms compared to competitors. [ See 5 mentions ](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046275&qs=pros-and-cons#reviews) See Related User Reviews HM Helsnae M. Small-Business (50 or fewer emp.) 5.0/5 "Market surveys done professionally" What do you dislike about Lucid? It meets all our needs. The only issue is the pricing that may not favor some firms ![Akhila V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhila V.") AV Akhila V. Enterprise (\> 1000 emp.) 4.0/5 "Cint Connect for advanced market research" What do you dislike about Lucid? Very expensive. Customer/Technical support is not great. Performance speed lags some times. Can bring more dynamic survey templates and tools to incre ##### 2. Limited Features Users find the **limited range of features** on Lucid frustrating compared to its competitors, impacting overall satisfaction. [ See 2 mentions ](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046299&qs=pros-and-cons#reviews) See Related User Reviews MB Maria B. Mid-Market (51-1000 emp.) 2.5/5 "Encounters glitches and technical error" What do you dislike about Lucid? They're not always there to answer questions and provide assistance. The limited range of features on Cint Connect is frustrating. Cint Connect aims t AK Abhishek K. Enterprise (\> 1000 emp.) 4.0/5 "Collect and market data with Cint Connect" What do you dislike about Lucid? pricing is a bit costly, few features are missing which are provided by its competitive peers ##### 3. Poor Customer Support Users are disappointed with the **poor customer support** from Lucid, often facing delays and lack of assistance. [ See 2 mentions ](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046296&qs=pros-and-cons#reviews) See Related User Reviews MB Maria B. Mid-Market (51-1000 emp.) 2.5/5 "Encounters glitches and technical error" What do you dislike about Lucid? They're not always there to answer questions and provide assistance. The limited range of features on Cint Connect is frustrating. Cint Connect aims t ![Akhila V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhila V.") AV Akhila V. Enterprise (\> 1000 emp.) 4.0/5 "Cint Connect for advanced market research" What do you dislike about Lucid? Very expensive. Customer/Technical support is not great. Performance speed lags some times. Can bring more dynamic survey templates and tools to incre ##### 4. Slow Performance Users report **slow performance** at times, which can hinder productivity and user experience with Lucid. [ See 2 mentions ](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046273&qs=pros-and-cons#reviews) See Related User Reviews ![Akhila V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhila V.") AV Akhila V. Enterprise (\> 1000 emp.) 4.0/5 "Cint Connect for advanced market research" What do you dislike about Lucid? Very expensive. Customer/Technical support is not great. Performance speed lags some times. Can bring more dynamic survey templates and tools to incre ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Comprehensive and User Friendly" What do you dislike about Lucid? While Cint by Connect is a highly rated software, it is not without its limitations. Some users may find that: The pricing can be on the higher sid ##### 5. Difficult Setup Users find the **difficult setup** of Lucid challenging, despite appreciating the overall quality of services provided. [ See 1 mentions ](https://www.g2.com/products/cint-lucid/reviews?filters%5Bsentiment_snippet%5D=2046270&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great tool for Data collection and Market research platform" What do you dislike about Lucid? It's a bit costlier compared to other service providers in the market. However, the services provided are excellent. Also, setting up Cost per Intervi ## Top-Rated Alternatives [ ![BigSpy](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_00f318d2322ca8db0d96edb2357d28a3/bigspy.png "BigSpy") BigSpy 4.6/5(651) ](https://www.g2.com/products/bigspy/reviews) [ ![wetracked.io](https://images.g2crowd.com/uploads/product/hd_favicon/7a00518f1c048b47d734d863fe40d200/wetracked-io.svg "wetracked.io") wetracked.io 4.9/5(345) ](https://www.g2.com/products/wetracked-io/reviews) [ ![Amazon Sponsored Ads](https://images.g2crowd.com/uploads/product/hd_favicon/1541606677/amazon-amazon-sponsored-ads.jpg "Amazon Sponsored Ads") Amazon Sponsored Ads 4.3/5(75) ](https://www.g2.com/products/amazon-amazon-sponsored-ads/reviews) [ View All Alternatives ](https://www.g2.com/products/cint-lucid/competitors/alternatives) ![Aamod T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aamod T.") AT Aamod T. Project Manager Mid-Market (51-1000 emp.) 5/6/2026 "Heavy Traffic with Clear, Transparent Attribution" 4.5/5 What do you like best about Lucid? The platform brings in heavy traffic, and I appreciate the transparency around where that traffic is coming from. Also the price ranges are very reasonable. Review collected by and hosted on G2.com. What do you dislike about Lucid? Commission is bit high due to which margin gets hampered. If we can lower it down can be a big game changer Review collected by and hosted on G2.com. What problems is Lucid solving and how is that benefiting you? It shows traffic from different sources and allows us to monitor everything in real time, including overall performance and other status updates. Review collected by and hosted on G2.com. Show More 5/11/2026 Current UserValidated ReviewerSource: Organic ![Mark P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark P.") MP Mark P. 11/11/2025 "Detailed Diagrams with Lucid, But Setup Needs Improvement" 4.5/5 What do you like best about Lucid? I really appreciate Lucid for its extensive collection of symbols and graphics which significantly enhance my ability to create effective diagrams. The capability to incorporate detailed elements into diagrams is far superior to what I was able to achieve with Visio, allowing for a more comprehensive and informative representation of my engineering projects. Lucid's format is particularly appealing, providing a nice and organized layout which makes the diagram creation process smoother and more visually satisfying. This has allowed me to efficiently produce network diagrams across different regions on a daily basis, marking it as an indispensable tool for my work. Its capacity to replace and outperform VIZIO in these regards demonstrates its substantial value. Review collected by and hosted on G2.com. What do you dislike about Lucid? I find Lucid not as straightforward when I first start using it. There could be better self-help training and capabilities for people who haven't really used the software before. The initial setup could have been a bit easier, as it needs more self-help tools and training. Review collected by and hosted on G2.com. What problems is Lucid solving and how is that benefiting you? I use Lucid for engineering project management, replacing VIZIO. It offers superior diagram detail and format, enhancing symbol and graphic use for making proper diagrams. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 8/4/2026 "Well-Organized Tool That’s Easy for Software Engineers to Get Started With" 4/5 What do you like best about Lucid? It has a vibe that makes it easy for a tech (software engineering) person to get started with. And the tool is well organized. Review collected by and hosted on G2.com. What do you dislike about Lucid? When I leave it, it lack of the online capability to collaborate with my team, which makes version control and co-work difficult. Review collected by and hosted on G2.com. What problems is Lucid solving and how is that benefiting you? Perfect tool for software engineer to expect the design. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Jessica R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica R.") JR Jessica R. 11/10/2025 "Versatile and Creative, Needs Better Onboarding" 3.5/5 What do you like best about Lucid? I love the endless options I have with Lucid to create aesthetic presentation diagrams. This versatility is unmatched by other apps or platforms I have encountered, making Lucid incredibly valuable. It effectively solves the problem of creativity for me, providing a broad canvas to explore and express ideas visually. Lucid stands out in its category for offering such comprehensive and flexible creative capabilities. Review collected by and hosted on G2.com. What do you dislike about Lucid? I would like a more user-friendly introduction guide, but other than that it works great! I would rate it a 6/10 - the startup instructions weren't helpful and I had to figure it out on my own. Review collected by and hosted on G2.com. What problems is Lucid solving and how is that benefiting you? I use Lucid to create aesthetic presentation diagrams, solving my creativity issues with its endless and versatile design options. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Karan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karan D.") KD Karan D. Engineering Operations Manager Enterprise (\> 1000 emp.) 9/8/2025 "Essential Tool for Engineering Operations" 4.5/5 What do you like best about Lucid? Intuitive interface for creating process maps and system designs. Real-time collaboration is perfect for cross-department coordination. Extensive templates and integrations with tools like Slack and Jira streamline workflows. Review collected by and hosted on G2.com. What do you dislike about Lucid? Performance can be sluggish sometimes when working with very large, detailed diagrams. Review collected by and hosted on G2.com. What problems is Lucid solving and how is that benefiting you? Lucidchart helps me solve collaboration and communication challenges by making it easy to create clear, detailed diagrams and share them with my team in real time. As an engineering operations manager, it’s been a huge help in simplifying complex workflows and keeping everyone aligned. The integrations with tools like Jira save me time and reduce extra work, which helps me focus on moving projects forward efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DS Drazen S. QAQC coordinator Small-Business (50 or fewer emp.) 10/1/2025 "Lucid chart" 5/5 What do you like best about Lucid? Easy way of communication and puting ideas of chart in place combining the AI , easy implementation and frequence of use Review collected by and hosted on G2.com. What do you dislike about Lucid? There is nothing that i dont like about Lucid Review collected by and hosted on G2.com. What problems is Lucid solving and how is that benefiting you? Making life easy in case of any charts , tasks, presentations and collaboration with other parties on project Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: Organic HM Helsnae M. Digital Marketer Information Technology and Services Small-Business (50 or fewer emp.) 1/12/2024 "Market surveys done professionally" 5/5 What do you like best about Lucid? The implementation is quite easy with no requirements for high technological knowledge. It easy to use and easily customizable to meet the users needs. There is no limit to frequency of use and this allows one to conduct their market data at any time and as frequently as possible. You can get research participants from any location provided it meets your target audience. Besides one can confirm the feasibility of their target market before sending samples or questionnaires to them Review collected by and hosted on G2.com. What do you dislike about Lucid? It meets all our needs. The only issue is the pricing that may not favor some firms Review collected by and hosted on G2.com. What problems is Lucid solving and how is that benefiting you? It helps in narrowing down your audience thereby getting insights from the real users of a product or service Provides a data driven results for your business The results it provides can be tailored to compare with the business' Key Performance Indicators Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MB Maria B. Office Specialist Restaurants Mid-Market (51-1000 emp.) 1/19/2024 "Encounters glitches and technical error" 2.5/5 What do you like best about Lucid? The platform is less user friendly and not intuitive making it difficult to navigate. The design needs to be sleek and visually appealing. The customer support team is also poor. Review collected by and hosted on G2.com. What do you dislike about Lucid? They're not always there to answer questions and provide assistance. The limited range of features on Cint Connect is frustrating. Cint Connect aims to solve issues that I find less than satisfactory. Review collected by and hosted on G2.com. What problems is Lucid solving and how is that benefiting you? Off the platform needs to be more user friendly in terms of navigation as it is sometimes difficult to find features. The customer support provided by Cint Connect is slow and unresponsive at times, which leave users frustrated when they face problems. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Akhila V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhila V.") AV Akhila V. Associate Analyst Enterprise (\> 1000 emp.) 7/28/2023 "Cint Connect for advanced market research" 4/5 What do you like best about Lucid? Easy and flexible to use. Can create surveys and polls for market research and share across social media sites to get valuable inisghts from the audience. Powerful tools to analyse the responses. Reports can be customized and exported according to the requirements. Review collected by and hosted on G2.com. What do you dislike about Lucid? Very expensive. Customer/Technical support is not great. Performance speed lags some times. Can bring more dynamic survey templates and tools to increase engagement. Review collected by and hosted on G2.com. What problems is Lucid solving and how is that benefiting you? Providing valuable insights from the surveys helps in decision making. Improving the customer service and performance of the application enhances user experience. Cutting down the cost increases accessibility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 2/1/2023 "Comprehensive and User Friendly" 4.5/5 What do you like best about Lucid? Cint by Connect is a versatile and user-friendly software that offers a range of survey and research tools for market research. The platform has a clean and intuitive interface, making it easy for users to create and distribute surveys, manage responses, and analyze data. One of the standout features of Cint is its ability to integrate with a wide variety of platforms, including social media, email, and mobile devices, providing users with the flexibility to reach participants in a way that works best for them. The platform also provides robust data analysis tools, including real-time dashboards and customizable reports, enabling users to quickly and easily gain insights into their survey data. Overall, Cint is an excellent choice for market researchers looking for a comprehensive and flexible platform that is easy to use and provides valuable insights. Review collected by and hosted on G2.com. What do you dislike about Lucid? While Cint by Connect is a highly rated software, it is not without its limitations. Some users may find that: The pricing can be on the higher side compared to other market research software. The platform may have a learning curve for first-time users, especially when using more advanced features and functions. Some users have reported occasional technical issues with the platform, although the company is said to have a responsive customer support team. It is worth noting that these limitations may not impact everyone who uses the software and that the overall positive experience of the majority of users speaks to the overall quality of Cint. Review collected by and hosted on G2.com. What problems is Lucid solving and how is that benefiting you? Cint Connect offers a new survey and market research tool, Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Work at Cint? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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