Cincopa Features
Knowledge Pages (12)
Templates
Provides pre-made templates for wiki pages and knowledge articles.
In-Content Feedback
Allows users to leave feedback within a wiki page or knowledge article.
Versioning and Version History
Allows users to see version history and return to previous versions of wiki pages.
Decision Trees
Displays knowledge articles to be arranged in a decision tree.
Duplicate Detection
Detects any creation of already existing knowledge pages and alerts user
Content Editor
Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Rich Text Editor
Input different types of content and edit text formats, fonts, font sizes, and colors
Drag & Drop Editor
Editing tool that allows users to drag and drop images, icons, widgets, or other components
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Pre-built Templates
Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
Knowledge Dissemination (15)
Page Analytics
Provides data on wiki page and knowledge article use.
Permissions
Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
Notifies users when changes occur.
Advanced Search
Offers AI-based search capabilities
Browser Extension
Allows users to capture knowledge from the web
Organization
Allows knowledge pages to be organized into sections and subsections as needed
Other Integrations
Integrated with other tools to faciliate the sharing of information
Knowledge Integrations
Integrates with other knowledge repositories in the business
Full Text Search
Search for specific words or phrases within a document or database
Web Notifications
Set-up notifications and alerts for web browsers and apps.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Website Integration
Seamlessly integrates with 3rd party websites
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Hosting (3)
Video player
Offers a HTML5 or Flash video player that allows users to play, pause and adjust the volume of a hosted video.
Profile channel
Provides a customizable profile page that houses hosted videos and allows viewers to access all uploaded videos in a designated area.
Live streaming
Allows users to stream a hosted video in real-time.
Management (9)
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Video management
Provides a dashboard that allows users to manage and store uploaded videos.
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Distribution
Provides shareable or embeddable links that lead directly to the video.
Private upload
Allows users to upload a video privately and provide access to only certain viewers.
Collaboration
Lets users invite other people to view, edit, or comment on videos before it's uploaded onto the video hosting platform.
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
Audio/video file upload
Upload audio and video files
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Metadata Management
Collect and maintain structured information that describes data or content
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Marketing (7)
Monetization
Provides users the ability to include advertisements in videos for monetization purposes.
Engagement tools
Offers built-in tools that increase engagement such as profile page branding, call-to-action links or marketing software integration.
SEO
Provides options to optimize video metadata for search engines.
Social sharing
Provides social media sharing buttons and embedding capabilities.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Video Monetization Tools
Allow users to live stream from your platform for a fee
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Insights (2)
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Analytics
Lets users track the number of views, viewer demographic data, or other audience-related metrics.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Organization (9)
Availability Scheduling
Videos can be timegated or made available only at predetermined times.
Workflows
Provides built-in workflow management.
Playlists
Allows users to organize video playlists.
Deep Search
Allows users to search for videos using words in the title, words spoken during the video, and/or words that appear on the screen.
Analytics
Provides analytics concerning video viewership and usage.
Permissions
Allows users to set permissions for access to videos or playlists.
Search
Provide users with the ability to search all recorded and captured content in their library.
Permissions
Allows users to control who has viewing and editing access to a recording.
Organization
Provides a library that can be used to organize videos into folders.
Customization (7)
Branding
Allows users to add custom branding (logos, brand colors, etc) to videos.
Customizable Thumbnails
Allows users to choose thumbnails for videos.
Custom Metadata
Allows users to attach customized metadata to videos.
Annotations
Allows users to add annotations during video capture or during editing.
Customizable Thumbnails
Allows users to add custom thumbnails to recorded videos.
Annotations
Provides a drawing or annotation tool to use while recording a video.
Frames & Background
Gives users the ability to add frames and backgrounds to their camera while recording.
API Features (5)
Live Chat
Allows developers to add a live chat to their application.
Screen Sharing
Allows developers to allow app users to share their screens with one another.
Subtitles and Closed Captions
Automatically subtitles and captions video on the platform or allows app users to add their own.
Custom Video Player
Allows developers to create their own custom video players.
Live Simulcasting
Allows users to simultaneously live stream on multiple platforms.
Security and Compliance (4)
Encryption
Encrypts content on the platform.
Watermarking
Allows users to add watermarks to their videos.
HIPAA Compliance
Platform is compliant with HIPAA guidelines.
GDPR Compliance
Platform is compliant with GDPR guidelines.
Platform Features (6)
Video Capture
Provides the ability to video capture a user's full desktop, specific window, or portion of their screen.
Image Editor
Provides the ability to edit the captured content.
Screen Capture
Allows users to capture their screen as a still image of their desktop, browser window, or portion of their screen.
Scrolling Capture
Allows users to capture a full screen capture while scrolling down a page.
Screen Record
Allows users to record their screen, camera, or both at the same time. Captures the camera, microphone, and screen simultaneously.
Text Extraction
Provides users with the ability to extract text from a screen capture.
Analytics (3)
Viewer Reactions
Gives viewers the ability to leave reactions to shared content, including comments and emojis.
Engagement Insights
Provides insights including completion rate and call-to-action rate.
Viewer Insights
Provides the user with viewer insights, such as who watched a video and how long the video was watched.
Agentic AI - Video CMS (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Generative AI (4)
AI Text-to-Image
Provides the ability to generate images from a text prompt.
AI Text-to-Video
Provides the ability to generate video from a text prompt.
AI Text-to-3D
Provides the ability to generate 3D renderings from a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Platform (7)
Content organization
Organizes and categorizes video content using titles, descriptions, and metadata.
Video editing
Provides features to edit videos, including tools for clipping, arranging, and manipulating videos.
Analytics
Measures metrics like views and engagement.
User engagement
Allows viewers to engage with video content through commenting and other interactive elements.
Integrations
Integration with social media platforms for sharing.
Live streaming
Allows users to broadcast real-time video content over the internet.
Video Streaming
Allows users to view videos without downloading media files
Security (2)
Encoding and transcoding
Automatically converts videos to different formats and resolutions for optimal playback.
Security and privacy
Provides features to protect content from unauthorized access and distribution, ensure compliance with regulatory requirements, and safeguard sensitive information.
Agentic AI - Video Hosting (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Knowledge Base (4)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Multi-Language
Manage and support multiple languages
Additional Functionality (69)
Customizable CTAs
Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Content Library
Centralized repository to store content and assets
Multiple Format Support
Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
Screen Recording
Record and save a video file of what is happening on a computer screen
Customizable Branding
Add customized logos and colors to align with company branding
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Privacy Options
Allows users to secure content and data for any use.
Video Creation
Create original videos from scratch
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Video Tagging
Allows videos to be tagged with an identifier to enable easier search
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Commenting/Notes
Leave comments and notes on documents for others to view
Content Publishing Options
Facilitates online authoring and publishing of the content
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Content Library
Centralized repository to store content and assets
Document Classification
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
API
Application programming interface that allows for integration with other systems/databases
Customizable Branding
Add customized logos and colors to align with company branding
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Real-Time Reporting
Active reporting of data and metrics
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Mobile Interface
A way of interacting with a mobile application using items such as windows, icons, and menus
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Online Forums
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Mobile Alerts
Notifications via mobile devices
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Document Storage
Store and organize documents in a centralized system
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Live Chat
Ability to chat online in real time
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Wiki
An informational database that allows users to add, delete, or revise content
Text Editing
Edit text as needed
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Customizable Reports
Alter the layout and content of reports
Customizable Fields
Customize data fields to support various needs and use cases
Data Import/Export
Import and export data to and from software applications
Single Sign On
Allow users to access multiple services after entering their login credentials once
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Workflow Management
Create, design and manage workflows for repetitive tasks
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Activity Tracking
Track and document all activities across devices, networks, and other systems
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Document Management
Store, manage, and track all electronic documents in a centralized location
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Commenting/Notes
Leave comments and notes on documents for others to view
Content Publishing Options
Facilitates online authoring and publishing of the content
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Content Library
Centralized repository to store content and assets
Document Classification
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components


