--- title: ChurchStaq Reviews meta_title: 'ChurchStaq Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how ChurchStaq works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 117 scale: '5' date_modified: '2026-10-17' parent_category: name: Church url: https://www.g2.com/categories/church ---

ChurchStaq Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

User Insights

Average based on 117 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

ChurchStaq Reviews (117)

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Reviews

ChurchStaq Reviews (117)

View 2 Video Reviews
4.0
117 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and comprehensive features of Church Community Builder, highlighting its ability to streamline church management tasks like attendance tracking and event organization. Many appreciate how it helps connect with congregants and manage volunteer efforts effectively. However, some users note that the mobile app experience could be improved, as it currently lacks certain functionalities.

Pros & Cons

Generated from real user reviews
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SA
Steven A.
Executive Minister
Religious Institutions
Small-Business (50 or fewer emp.)
"Quick and easy donation processing"
4/5
What do you like best about ChurchStaq?

I like that returning givers can give in less than 60 seconds. All giving statements are easy to distribute via email and it automatically prints statements that don't have an email. Review collected by and hosted on G2.com.

What do you dislike about ChurchStaq?

Administering the PushPay account can be quite an undertaking. Not very intuitive interface and reports are very difficult to get accurate due to the way they record transactions. You cannot track fees for each fund which makes it difficult when trying to expense the fees through the correct account. Review collected by and hosted on G2.com.

SW
Serena W.
Small-Business (50 or fewer emp.)
"Good for networking, but doesn't have a lot of extra functionality."
3.5/5
What do you like best about ChurchStaq?

The address-book style directory. This makes it easy to keep track of members of our church and all their personal information. If someone goes to our church, we can contact them through CCB with a lot of ease. Review collected by and hosted on G2.com.

What do you dislike about ChurchStaq?

The interface is rather complicated to use at times. There are a lot of layers of pages and not a good, intuitive flow. Also, until recently, mobile usability was very low. They recently released a mobile app, but it is pretty glitchy so far. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Mid-Market (51-1000 emp.)
"CHMS"
3.5/5
What do you like best about ChurchStaq?

The customer service is excellent. The ease of use for administration is excellent. The reporting is very robust. Review collected by and hosted on G2.com.

What do you dislike about ChurchStaq?

The software needs to be more scale-able. It tends to work great for small oganizations.

As organization grow so do their needs and ability for customization. It would be great to have better access to customizable content. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"I found Pushpay very satisfactory for our church."
5/5
What do you like best about ChurchStaq?

Pushpay is simple to use. They have strong campaigns that helped me understand how to use Pushpay. They have excellent customer service. They help you create your own phone app and web application. Review collected by and hosted on G2.com.

What do you dislike about ChurchStaq?

I haven't found anything yet that I do not like about the program. Our members seem to like it and use it. We have seen our weekly giving increase. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Great Church Software Option"
5/5
What do you like best about ChurchStaq?

I appreciate the easy to use interface that Church Community Builder offers. This program is very intuitive and visually engaging. It is a great all in one church software program that offers a database for your congregants, facility scheduling, sign ups/registration, payment options, giving, group management and more. I also appreciate the frequent updates being made to the software. CCB is regularly improving their product as they receive feedback from users. Review collected by and hosted on G2.com.

What do you dislike about ChurchStaq?

I dislike some features in the process queue system. These can be a bit cumbersome and difficult to teach ministry leaders. Review collected by and hosted on G2.com.

AM
Anika M.
Administrative Office Assistant
Small-Business (50 or fewer emp.)
"Do your Research and then Decide"
4/5
What do you like best about ChurchStaq?

I love that it has options of either paying per-giver or a flat monthly rate of $99. It allows you to have an easy process to give online or through a mobile app. If you don't have an application of your own, this is a good place to start. For a fairly newer company (2011) they are not bad! Review collected by and hosted on G2.com.

What do you dislike about ChurchStaq?

What I don't like is that their communication of changes, whether it is pricing or not, is not very good. Their customer service tries to help but normally never does because they don't comprehend the problems. Instead of taking the time to listen and look into it they try to solve things with easy cover-ups. Review collected by and hosted on G2.com.

Shaina J.
SJ
Shaina J.
Product Owner
Enterprise (> 1000 emp.)
"Church Community Builder Review"
4/5
What do you like best about ChurchStaq?

It's a great multi-platform tool that will help show metrics for all church members and include all the information in one place. In addition, the website is fairly user-friendly to navigate which is helpful for multiple age groups. Review collected by and hosted on G2.com.

What do you dislike about ChurchStaq?

There is a very steep learning curve for this product. In addition, navigating the reports is not as intuitive as I would like. It's great that there are multiple platforms for the product, but the mobile application could use some work. Customer service is also not the best- it's hard to hear back from them when needing troubleshooting help. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Helps easily organize members, but requires coding skills that can go beyond user expertise. "
2.5/5
What do you like best about ChurchStaq?

I am able to easily organize church members into categories based on gifts, skills, and preferred contact Review collected by and hosted on G2.com.

What do you dislike about ChurchStaq?

Interface is not always intuitive. Having to formal emails with HTML coding is a hassle. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Mid-Market (51-1000 emp.)
"Convenient & Easy Way to Give "
5/5
What do you like best about ChurchStaq?

I love the Pushpay App! I love the recurring giving feature, which allows you to set up automatic giving to a certain organization. I love having an easy way to track my giving transactions, as well as being able to utilize the text-to-give feature. It is so quick and convenient. You can also give to multiple organizations who use Pushpay which is really convenient, especially if you are already a user of Pushpay. Review collected by and hosted on G2.com.

What do you dislike about ChurchStaq?

As a user, I have enjoyed using Pushpay. The only thing I've found that I disliked was the initial switch from an old platform to Pushpay, I had trouble getting my account switched over and connecting my debit card. I'm sure if I had reached out for help it would've been solved faster than I did alone. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Church Community Builder Saves Time"
4/5
What do you like best about ChurchStaq?

I work in our church's Community Development department, which means that I help in coordinating and facilitating 5 local partnerships, 2 national partnerships, and 4 global partnerships. All of that coordination takes time and requires good notes and careful tracking. Church Community Builder allows me to do just that, all while managing groups of volunteers, sending out communications, etc. Review collected by and hosted on G2.com.

What do you dislike about ChurchStaq?

As a multi-site church, we have people associated with 2 campuses, soon to be 3. Church Community Builder is set-up so that each campus has essentially its own database. So, if you are searching for a particular name and forget to switch back and forth between campuses, you may not find the person you are looking for. It just feels a little clunky at times. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Average Discount

11%

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