--- title: ChiroTouch Reviews meta\_title: 'ChiroTouch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how ChiroTouch works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- ### ChiroTouch Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Mariz with ChiroTouch to be **extremely helpful** , complementing her great attitude and support. [(1 mentions)](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278673&qs=pros-and-cons#reviews) Users commend the **professionalism of staff** at ChiroTouch, highlighting their helpfulness and positive attitude. [(1 mentions)](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278694&qs=pros-and-cons#reviews) ### Top Pros or Advantages of ChiroTouch ##### 1. Helpful Users find Mariz with ChiroTouch to be **extremely helpful** , complementing her great attitude and support. [ See 1 mentions ](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278673&qs=pros-and-cons#reviews) See Related User Reviews ![Cary B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cary B.") CB Cary B. Small-Business (50 or fewer emp.) 5.0/5 "Mariz" What do you like about ChiroTouch? Mariz with Chirotouch is always very helpful and has a great attitude! ##### 2. Staff Professionalism Users commend the **professionalism of staff** at ChiroTouch, highlighting their helpfulness and positive attitude. [ See 1 mentions ](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278694&qs=pros-and-cons#reviews) See Related User Reviews ![Cary B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cary B.") CB Cary B. Small-Business (50 or fewer emp.) 5.0/5 "Mariz" What do you like about ChiroTouch? Mariz with Chirotouch is always very helpful and has a great attitude! ## Top-Rated Alternatives [ ![Epic](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(260) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ View All Alternatives ](https://www.g2.com/products/chirotouch/competitors/alternatives) ![Dr. Que K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Que K.") DK Dr. Que K. Owner Hospital & Health Care Small-Business (50 or fewer emp.) 11/28/2018 "Stay away from this software!!!" 0/5 What do you like best about ChiroTouch? It is a basic software that allows us to take notes, manage scheduling and bill services. The same thing that other softwares do at a fraction of the cost. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Ridiculously expensive. You'll need regular support and they WILL nickle and dime you. Their user interface hasnt been updated in about a decade. Customer support is a complete joke. They'll have you waiting for hours and sometimes days just to resolve simple issue. Less and less offices I consult are using them in favor of other systems that give much much more value for the money. Chirotouch has one of the worst reputations in chiropractic seminars and forums. I would not recommend using them if the software was free let alone 7000 dollars! Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: There are plenty of other softwares that wont rip you off and that arent outdated. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Customer service could care less about issues, emergencies, or crashed systems. They'll get back to you when they feel like it and only after charging you a premium in addition the support costs they already charge. Very Shady business practices. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 11/14/2018 "CT Review" 3.5/5 What do you like best about ChiroTouch? I like that there are separate apps which allows me to to work on notes and charges separately if i want to do so. What I also enjoy with Chiro Touch is that there is an online community that can help me with my questions. Chiro Touch also offers a great platform under the maintenance part of this software. I would say it's pretty easy to go in there and figure things out without the help of tech or software support. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Ease of use between platforms. It's a bit difficult when trying to integrate certain applications. I don't like switching back at times and that's why I mostly use the all-in-one provider tool. I don't like how I can't delete old providers. We have a practice where there's been at least 10-20 providers and it becomes to clustered and confusing when we have multiple providers listed. Just because they have appointments, I wish we could get rid of that so it would make things more clear. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Integration with Apple computers and easier signing in methods Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? I do great with scheduling but I don't like the option that I have to go through every patient and get that to automatically remind the patient for their schedule. To be honest, I don't really know much about how to even integrate that type of tool. The financial part of Chiro Touch is also tricky when it comes to the patient's financials. It's hard to create multiple cases if you're an integrated practice which we are. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Alternative Medicine](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Medicine") UA Verified User in Alternative Medicine Small-Business (50 or fewer emp.) 1/22/2019 "Great Software for Chiropractic Offices" 3.5/5 What do you like best about ChiroTouch? ChiroTouch is very user-friendly, with a beautiful, streamlined design. It makes it easy to schedule patients, manage billing and collections, and create and print chart notes. It's an all-in-one software, with excellent customer support. It's great for onboarding new employees. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? ChiroTouch is one of the pricier options, but it's worth it to have a platform that truly understands the need of chiropractic offices. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: ChiroTouch is the best chiropractic software I've encountered by far. It's truly all-in-one, easy to implement, and really beautiful from a user standpoint. I have trained new doctors and front and back office staff, and it's easy to onboard all levels. The customer service is also top-notch! They helpfully recommend updates and do their best to install them during clinic downtime. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Scheduling, billing, collections, office management, credit card storage and processing, patient reminders, charting Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 4/12/2019 "Very efficient chiropractic software." 5/5 What do you like best about ChiroTouch? Wonderful front desk app, easy to teach employees on and very easy to navigate. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? There are some things in the insurance tabs and accounting app that are hard to get around; it does not auto flag when fields required to bill are not filled out so it kicks out at a later part during billing and it is not very efficient to fix when in the billing process. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? It has been easy to teach and great for increasing profits. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 11/3/2018 "Easy to use" 4.5/5 What do you like best about ChiroTouch? My top three concerns are easily taken of of with this software. Charting goes really fast, especially with the patient check in system that automatically adds to the Subjective section. Alerts on patients are easy to manage so as soon as I open their chart I can get a brief refresher on what the patient's special needs are (if any). Appointments are easy to set up as well and with the reminder system, patients can't use the "I forgot" excuse to miss an appointment. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Texts (like happy birthday) and emails still get send out to patients who haven't been in to see us in a long time, which makes it awkward when they've left on bad terms or have high outstanding balances. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Easily the easiest program I've used for billing and charting as a LMT Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? I think the reminder system has helped keep less patients missing appointments and if someone can't come in, they've been able to reschedule well ahead of time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brittney R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittney R.") BR Brittney R. Licensed Massage Therapist Small-Business (50 or fewer emp.) 1/31/2019 "I enjoy using this software " 5/5 What do you like best about ChiroTouch? This system is very easy to learn and understand. It isnt as confusing as most booking services I have seen in the past. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? So far there is nothing I dont like about this product Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? The benefits are the two screens one for front desk and one for just the scheduler I also enjoy being able to schedule an appointment easily with a click. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Esther H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Esther H.") EH Esther H. Chiropractor Health, Wellness and Fitness Small-Business (50 or fewer emp.) 6/26/2018 "Misleading and poor customer service" 0/5 What do you like best about ChiroTouch? I don't have anything to write here. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Chirotouch bought out our previous software and so we were forced to make a change. We didn't have to go with Chirotouch but we did because the concerns that we had were assured to us that they could accomplish them. We asked them if it had mobile capabilities and they assured us that is does. Later, we found out that it does only if you pay your internet company for a static IP address every month. We asked them if it could be used by two providers and they said yes. We later found out that when two providers are seeing the same patient, like in a coverage situation, the previous note does not populate. In other words, the notes do not follow the patient, they follow the provider, which makes a huge problem in continuity of charting. With everything that we asked them if they could do, they misled us. It wasn't a full lie but it wasn't the full truth either. The customer service is beyond awful. I think because they acquired an onslaught on new clients, they hired people in customer support who have no clue about how the program works. I think I had more training on the program than them. It's impossible to get through to a person on the phone without waiting on hold for over 30 min so we internet chat with them. It takes on average about 30 min for them to even understand what we're asking and then another ten minutes for them to tell us that whatever we are asking for is not possible with their system. We're not asking for much, just for there to be consistency with procedures and ease of use. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? We are not solving any business, problems with Chirotouch, but they have made some for us. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Alternative Medicine](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Medicine") UA Verified User in Alternative Medicine Small-Business (50 or fewer emp.) 11/8/2018 "Review of ChiroTouch" 3/5 What do you like best about ChiroTouch? ChiroTouch tries to be the leader in chiropractic software. The support team was good. I enjoyed working with CT for about 3 months. The longer I worked with it, the more I was happy with it. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? I disliked having to toggle between the Front Desk and Checking In screens. I wished that everything would have been at my fingertips and at a glance. It wasn't conducive with a one clinic doctor. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: CT would be good for a multi doctor clinic. For the clinic I worked in, (1 doctor)it was more than we needed. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? The marketing tool would be a good tool in the future. Also, the benefit of the Dr. putting everything in with dictation, documents, etc is outstanding. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Brett H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett H.") BH Brett H. Chiropractic Assistant Small-Business (50 or fewer emp.) 12/11/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Chiro Touch is effective and efficient" 5/5 What do you like best about ChiroTouch? The macros and tabs that you can customize towards specific doctors. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Servers seem to slow down. Does not happen often though. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Keeping current up to date information on all patients in a easy way to access Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tracie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracie K.") TK Tracie K. Medical Office Assistant/Receptionist Non-Profit Organization Management Small-Business (50 or fewer emp.) 11/7/2018 "Easy to use and navigate" 5/5 What do you like best about ChiroTouch? The software is easy to navigate. Connection within office was responsive and quick to update from doctor to front desk so patient was ready to check out quickly. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Can't really say there is any dislikes, no real problems at all. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? The ease in end of day reports. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Medical Billing](https://www.g2.com/categories/medical-billing)[Chiropractic](https://www.g2.com/categories/chiropractic) ##### Explore More [Which digital mortgage closing solutions prevent document delays when LOS integration breaks temporarily?](https://www.g2.com/discussions/which-digital-mortgage-closing-solutions-prevent-document-delays-when-los-integration-breaks-temporarily)[Which admissions and enrollment management platforms deliver conversion metrics and analytics most effectively?](https://www.g2.com/discussions/which-admissions-and-enrollment-management-platforms-deliver-conversion-metrics-and-analytics-most-effectively)[Which cloud directory services simplify managing user access across Windows, macOS and Linux devices from one dashboard without three separate management tools?](https://www.g2.com/discussions/which-cloud-directory-services-simplify-managing-user-access-across-windows-macos-and-linux-devices-from-one-dashboard-without-three-separate-management-tools) [Best third-party supplier risk management software for small business](https://www.g2.com/discussions/best-third-party-supplier-risk-management-software-for-small-business)[Which Oracle Siebel resellers handle complex sales processes and customer management for organisations evaluating enterprise CRM deployments?](https://www.g2.com/discussions/which-oracle-siebel-resellers-handle-complex-sales-processes-and-customer-management-for-organisations-evaluating-enterprise-crm-deployments)[Pros and Cons Details](https://www.g2.com/products/chirotouch/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)