--- title: ChiroTouch Reviews meta\_title: 'ChiroTouch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 74 reviews by the users' company size, role or industry to find out how ChiroTouch works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 74 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- ### ChiroTouch Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Mariz with ChiroTouch to be **extremely helpful** , complementing her great attitude and support. [(1 mentions)](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278673&qs=pros-and-cons#reviews) Users commend the **professionalism of staff** at ChiroTouch, highlighting their helpfulness and positive attitude. [(1 mentions)](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278694&qs=pros-and-cons#reviews) ### Top Pros or Advantages of ChiroTouch ##### 1. Helpful Users find Mariz with ChiroTouch to be **extremely helpful** , complementing her great attitude and support. [ See 1 mentions ](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278673&qs=pros-and-cons#reviews) See Related User Reviews ![Cary B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cary B.") CB Cary B. Small-Business (50 or fewer emp.) 5.0/5 "Mariz" What do you like about ChiroTouch? Mariz with Chirotouch is always very helpful and has a great attitude! ##### 2. Staff Professionalism Users commend the **professionalism of staff** at ChiroTouch, highlighting their helpfulness and positive attitude. [ See 1 mentions ](https://www.g2.com/products/chirotouch/reviews?filters%5Bsentiment_snippet%5D=2278694&qs=pros-and-cons#reviews) See Related User Reviews ![Cary B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cary B.") CB Cary B. Small-Business (50 or fewer emp.) 5.0/5 "Mariz" What do you like about ChiroTouch? Mariz with Chirotouch is always very helpful and has a great attitude! ## Top-Rated Alternatives [ ![Epic](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") Carepatron 4.5/5(699) ](https://www.g2.com/products/carepatron/reviews) [ ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(259) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ View All Alternatives ](https://www.g2.com/products/chirotouch/competitors/alternatives) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 2/1/2021 "Stay away!" 0/5 What do you like best about ChiroTouch? I liked them starting out 10 years ago. They were decent back then. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? It is hard for me to write this as I have been a client for 10 years, but I feel a moral obligation and I hope this stimulates improvement. Year after year, the service as gotten worse, they add more products that don't really work, they focus on sales rather than actual function. I recently switched to in house billing and added their InTouch feature for automated retention campaigns and they still do not work. They keep saying the next update will fix all the bugs and it only keeps getting worse. I am looking into other options to switch my whole platform to. Stay away. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Look elsewhere. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? None - they are creating more problems for me and support is not responsive and I prepaid for a year of it in advance. Terrible customer support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 12/17/2020 "Streamlining your chiropractic software" 5/5 What do you like best about ChiroTouch? Chirotouch is easy to use that allowing multiple workstations to be integrated throughout the office Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Due to the fact that Chirotouch is a robust system there is a bit of a learning curve associated with However the customer support is the best! Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Insurance billing however with CTProBill which interface with with Chirotouch resolved all your insurance needs. Joy who is my clinic representative is the best in her field; anytime I have a question I am able to reach out to her and she will answer immediately. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/8/2021 "Simple to learn but has flaws" 4/5 What do you like best about ChiroTouch? Chirotouch made it easy to input user information and review basic billing information. The layout was easy to read and made it easy to find what you were looking for quickly. It also allows for easy switching in between patients. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Sometimes it wouldn’t load and tended to freeze. When this happened, we wouldn’t view the schedule or know who was coming in/out for appointments. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Consider having an alternative way to view schedule in instances where it won’t load or freezes. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Scheduling, insurance information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Angela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angela S.") AS Angela S. Chiropractic Assistant Small-Business (50 or fewer emp.) 1/2/2019 "Great and easy program to work with!" 4.5/5 What do you like best about ChiroTouch? I personally enjoy how easy the program is to handle. The way it is programmed makes it convenient for all users. Customer service reps are usually very helpful in handling problems. I also enjoy the consistency of the program. Once you have learned how to maneuver through the system it becomes very easy to accomplish work quickly and efficiently. I like that everything is mainly completed from this one program. Besides exporting claims to TriZetto, everything is directly related to Chiro Touch. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? I'm definitely not a huge fan of the frequent updates. Although some of them can be beneficial, ones that give the program a "face lift" seem pointless and throws me off. Once you get used to the changes though, the system continues to run smoothly and easily. Occasionally the system tends to lag and I'm not sure if that's the internet connection or Chiro Touch itself, but the few times that happens can really slow down the flow of accomplishing things. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Great company and program to work with. Makes most work very efficient and quick. I would recommend using if you enjoy a consistent platform that has step by step guides and customer service reps. that are always available to help. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? ChiroTouch makes billing and correcting claims quite easy. Due to the easy features and knowledgeable customer service reps, our overall revenue has only increased from claims going smoothly. Appointment reminders are extremely helpful in keeping patients on their scheduled times. Review collected by and hosted on G2.com. Show More 3/20/2020 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 1/4/2021 "Joy is the best biller we've ever had!" 5/5 What do you like best about ChiroTouch? Joy McKay, our AR specialist, makes insurance billing a breeze for us. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Not applicable, we are happy with Chirotouch. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Managing our patients' cases and billing. Scheduling. We've realized there are a lot of features we don't even use yet! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 12/9/2020 "Not as easy or as helpful as you would like to see" 1/5 What do you like best about ChiroTouch? Has decent training resources, definelty NOT intuitive Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Inconsistency in the programing, Currently has major issues with the iPad app for scheduling. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Make sure that you fully understand the ongoing maintenance agreement “requirement” that is an ongoing annual fee that is expensive. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Accounting is easier, the advertised 20 seconds notes is laughable Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kimberly A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly A.") KA Kimberly A. Sales Clerk Small-Business (50 or fewer emp.) 3/6/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Chiro Assistnant" 5/5 What do you like best about ChiroTouch? The best thing is that it is very clear & straight forward. I am able to see everything at once. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? The alerts are not always correct when they should be . The system has been running a lot slower Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? miss apointment & late patient Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Dr. Joel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Joel K.") DK Dr. Joel K. Chiropractor Small-Business (50 or fewer emp.) 8/29/2019 "CT has been the easiest and most efficient chiropractic software that I have used in 36 years." 4.5/5 What do you like best about ChiroTouch? Everything is integrated; patient records, SOAP notes, accounting, billing, credit card payments etc. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? There are very few dislikes. They recently mandated a manual update that for some reason, made it impossible to retrieve any patient information. I was told that mine was an exception and the did work throughout the day until they had me up and running. My understanding is that the updates are now automated and seamless. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: DO IT Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? I am a single doctor office with no receptionist. i can easily go from treating the patient, to checking them out while maintaining a steady patient flow. I am a cash based practice ..only accepting Medicare insurance. My Medicare can be filed for the week with 4-5 mouse clicks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN Verified User in Medical Practice Chiropractic Assistant Small-Business (50 or fewer emp.) 6/18/2019 "Very simple and easy to use chiropractic records software" 4.5/5 What do you like best about ChiroTouch? I liked that all of the records and insurance information were all in one place. Many chiropractors have different systems for different things and this software was all in one place which makes it easier when dealing with the patients because all of the info is at your fingertips. I liked that the macros were able to be customized to our office and needs. Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? It was sometimes difficult to navigate when updates were made. I also thought the cost was a little high. And I disliked the popup screens. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: This software is great and a beneficial addition to any chiropractic office. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? We solved the issue of keeping hand written records up to date. This system allowed us to computerize all of our records and make it available to us with the patients and the billing person at the same time. It also mad billing insurance much easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Cory N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cory N.") CN Cory N. Office Manager Small-Business (50 or fewer emp.) 10/22/2019 "Simple to use all-inclusive practice management at a great price!" 5/5 What do you like best about ChiroTouch? Simple, concise, accurate accounting, Easy to read patient scheduling. Modern text communication with patients. Awesome support team! Review collected by and hosted on G2.com. What do you dislike about ChiroTouch? Sometimes when updates are done it causes small issues, however, tech support is available immediately online or over the phone to assist and solve problems promptly. Review collected by and hosted on G2.com. Recommendations to others considering ChiroTouch: Awesome investment. Easy to use and train. Modern technology. Prompt poroblem solving. Happy patients. More productivity and profit. Review collected by and hosted on G2.com. What problems is ChiroTouch solving and how is that benefiting you? Less cancellations. More patient retention. Higher productivity and collections. Happier patients. Less stress on the staff. Review collected by and hosted on G2.com. 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