Chekkit Reviews (155)

Reviews

Chekkit Reviews (155)

4.9
155 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how it simplifies communication with clients and enhances operational efficiency. Many appreciate the ability to manage reviews and messages seamlessly, making it a valuable tool for businesses. A common limitation noted is occasional lag in the text feature during customer interactions.

Pros & Cons

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JS
Jacob S.
Jeweler
Small-Business (50 or fewer emp.)
"Game Changer"
5/5
What do you like best about Chekkit?

Chekkit has been incredibly useful for communicating with clients. They can text directly to a phone number that is already associated with our business. It is perfect for sending digital media back and forth. Nothing gets lost in the hundreds of emails that can be received daily. Would highly recommend this service. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

There a no glaring negatives. The only minor inconvenience I've run into is not being able to send multiple attachments in on text. You have to attach files separately and send them as individual messages. Review collected by and hosted on G2.com.

Jim E.
JE
Jim E.
Owner
Small-Business (50 or fewer emp.)
"Great service, capable product"
5/5
What do you like best about Chekkit?

I like their flexibility. I especially appreciate their Zapier integration, which they modified for my business to allow assignment of employee on zaps triggered by webhook Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

I can't think of any issue that Chekkit hasn't worked hastily to resolve. Review collected by and hosted on G2.com.

KR
Kher R.
Digital Marketing Personnel
Small-Business (50 or fewer emp.)
"#1 All-In-One Messaging Platform in Canada"
5/5
What do you like best about Chekkit?

I like how Chekkit offers messaging automations and best of all they are very dependable when it comes to security and convenience for you and your customers. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

One thing that I'd like to see Chekkit improve on is an easier way to automatically tag a customer based on their responses. Review collected by and hosted on G2.com.

Brenna  S.
BS
Brenna S.
Vice President of Operations & Marketing
Small-Business (50 or fewer emp.)
"Reasonable Price, Great Service!"
5/5
What do you like best about Chekkit?

I like the webchat feature and the ability to attach documents sent via text. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

The questionaires (which we use to collect data about our reps) give the data in rather unusable ways. I would love to see charts or a CSV/Excel that was more usable (think Google Forms) Review collected by and hosted on G2.com.

NK
Noel K.
Office Manager
Small-Business (50 or fewer emp.)
"Client Communications Made Easy! LOVE IT!"
5/5
What do you like best about Chekkit?

What I like most is being able to receive real-time photo messages that are easily downloadable to a client case file and being able to communicate instantaneously! Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

I can honestly say, there is nothing I dislike about Chekkit! I have never had an issue where an app feature hasn't work or that I was held up for any reason. Review collected by and hosted on G2.com.

NW
Naomi W.
Managing Broker
Small-Business (50 or fewer emp.)
"Great service, excellent support, truly worth every dollar!"
5/5
What do you like best about Chekkit?

I've been able to use quite a few features for my business. With 1,500+ agents and a small team, we must be able to use the Smart Responses, Auto Responses and templates. The smart responses are a lifesaver and the one time we truly needed assistance with it, the support team was there to jump on a Zoom call and walk us through the steps we needed. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

I think some new features could truly make this platform a top contender in the market, including (but not limited to): Template usage tracker {Template "agents" was used in 45 messages. Click here to see those messages}, Smart reply tracker, a way to pull out key questions or phrases asked (I do know there is a keyword feature in insights, however, I don't believe it's accurate).

(this form won't allow me to upload a screenshot of being logged in. Keeps saying "error uploading screenshot". Tried png, jpg, and gif - no luck. email me for it naomi@realtconnect.com) Review collected by and hosted on G2.com.

Andrew W.
AW
Andrew W.
President
Small-Business (50 or fewer emp.)
"Top notch service and value for a low price"
5/5
What do you like best about Chekkit?

I really like the simple to use interface that makes sending and receiving messages a breeze. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

The only downside is that Chekkit can't retrieve your Google Business messages. Review collected by and hosted on G2.com.

AS
Andrew S.
Inside Sales Supervisor
Mid-Market (51-1000 emp.)
"Chekkit Is Amazing!!!"
5/5
What do you like best about Chekkit?

Simple, effective, great business tool to have for a workforce. Brooklyn SolarWorks has been utilizing this tool every single day and we can't see ourselves using anything different. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

Nothing to dislike here. All is great. Nothing needs to change. There really is nothing to dislike about this program. Chekkit has been useful and a necessary tool for all businesses to thrive from. Review collected by and hosted on G2.com.

Keith C.
KC
Keith C.
General Manager
Small-Business (50 or fewer emp.)
"Check it is a great solution to communicate with clients. I have no hesitation about recommending."
4.5/5
What do you like best about Chekkit?

Easy to use. Clean and intuitive interface. Great value for the cost. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

Not a lot of CRM capibiliities. Would be nice to be reminded of special occasion and such to market to clients. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Chekkit meets all my needs without draining my wallet"
4.5/5
What do you like best about Chekkit?

The SMS web-based chat has helped me close countless sales. In tandem with automated review requests, we're staying current on customer feedback. Scheduled texts save us lots of time by consolidating work efforts. Review collected by and hosted on G2.com.

What do you dislike about Chekkit?

I did need to hire an outside contractor to create the zap between FareHarbor and Chekkit for the automated review invitations, but once established, it's been working great. Review collected by and hosted on G2.com.