We've worked with other platforms in the past and have found Chekkit to consistently be the easiest company to work with, have the fairest pricing, and overall be a great value for the spend. Review collected by and hosted on G2.com.

As a multi-location business with shared social media platforms, one missing functionality would be to transfer messages which originate from social media or the web between locations. While we appreciate having multiple numbers for texting functionalities, it creates back-end complexities to only be able to direct web inquiries or FB messages to a single store. Review collected by and hosted on G2.com.

Before Chekkit, I used another product. I loved how easy it was to use, and the price point (monthly payments) fit my budget nicely. I have referred them many times. Review collected by and hosted on G2.com.

When messaging multiple people, it gets hard to manage which conversations need responses or follow ups. Perhaps change the layout of the page and allow to move conversations into other groups, ie "Current/Hot, Follow Up/Warm, Reminder/Cold". Review collected by and hosted on G2.com.

The interface is very simple and clean; instructions are easy and straightforward. Review collected by and hosted on G2.com.

Haven't encountered a downside as of yet, and we have been using for almost two years. The desktop to mobile usability is excellent! Review collected by and hosted on G2.com.

For a small business, Chekkit offers the right amount of features at the right price that is affordable for us. Their customer service is top notch and they always go above and beyond when I have questions. Since we have started using Chekkit, we have been able to use the texting system to communicate with our customers and also increase our Google reviews. Review collected by and hosted on G2.com.

Nothing. Everything works really great!!! Review collected by and hosted on G2.com.

I used to have its competitor as our primary tool to reply to and ask for customers' reviews. However, Chekkit is well designed, and it went far beyond my expectations for the price! Review collected by and hosted on G2.com.

The tool has some bugs, but I believe they are working on them. Review collected by and hosted on G2.com.

Upsides of Chekkit are being able to reach clients on their time, and allowing them to respond without the pressure of a phone call! Review collected by and hosted on G2.com.

There isn't much I disklike aside from some links that don't load and must be sent via a different service. Review collected by and hosted on G2.com.

It is automated, user-friendly, and keeps everything all in one place. Review collected by and hosted on G2.com.

The fact that clients who already reviewed us still receive review requests. Also, I wish I could specify services to which review requests would not be sent. Review collected by and hosted on G2.com.

The Chekkit webchat function has taken a load off of our front desk because now instead of fielding calls all day, people can reach out over the webchat function. Review collected by and hosted on G2.com.

We have been using Chekkit for about 3 months now and I am not sure if we have found a thing we dislike. Review collected by and hosted on G2.com.

Bidirectional messaging based on a standard land line Review collected by and hosted on G2.com.

A few more minor technical glitches than I would like Review collected by and hosted on G2.com.

I like how simple it is to use. It makes it so easy to reach out to customers and keeps them off of my personal cell phone, but it's still convenient like a regular text message. Review collected by and hosted on G2.com.

I don't like getting response emails for customers that aren't assigned to me. Sometimes I do get emails for coworkers' clients when I'm not supposed to, but it's been reported and it's going to be resolved. Review collected by and hosted on G2.com.