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Live Chat Software
Chatra
Chatra Features

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LiveChat

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LiveChat

4.5/5

(773)

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Chatra

By Chatra (by Brevo)

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4.2/5

(32)

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LiveChat

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LiveChat

4.5/5

(773)

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Chatra Features

Communication (5)

Pop-up Chat: Based on 24 Chatra reviews and verified by the G2 Product R&D team. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.
Notifications: Based on 24 Chatra reviews and verified by the G2 Product R&D team. Delivers notifications to both sides of the conversation.
Targeted Emails: Based on 16 Chatra reviews. Sends automated emails to further engage clients and potential clients.
In-App Messaging: Based on 22 Chatra reviews and verified by the G2 Product R&D team. Allows for live chat to be enabled within the app for customer help.
Co-Browsing: Based on 10 Chatra reviews. Allows agents to join a customer's browser session and navigate through the website with them.

Internal Use (6)

Customization: Based on 22 Chatra reviews and verified by the G2 Product R&D team. Allows users to customize chat colors, text, logos, and branding.
Conversation Archiving: Based on 24 Chatra reviews and verified by the G2 Product R&D team. Archives conversations in a separate location for later reference.
Lead Development: Based on 18 Chatra reviews and verified by the G2 Product R&D team. Enables employees to denote potential customers.
Knowledge Base: Based on 19 Chatra reviews. Establishes a knowledge base for employee reference during conversations.
Team Inbox: Based on 20 Chatra reviews and verified by the G2 Product R&D team. Provides a central location for help requests, helping employees respond sooner.
Customer Profiles: Based on 17 Chatra reviews and verified by the G2 Product R&D team. Allows for the creation of profiles for contacts and customers.

Generative AI (3)

AI Text Generation: Allows users to generate text based on a text prompt.
AI Text Summarization: Condenses long documents or text into a brief summary.
AI Text-to-Speech: Simulates human-like speech from text inputs.

LiveChat

Sponsored

You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

LiveChat

4.5/5

(773)

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