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ChatLingual

By ChatLingual

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ChatLingual Reviews & Product Details

ChatLingual Media

ChatLingual Demo - Chat in 100+ Languages
Discover Simple Multilingual Customer Support
ChatLingual Demo - Did You Know?
Companies are 2.04x more likely to improve profits and 1.27x more likely to generate more earnings per share when they invested in translation.
ChatLingual Demo - Native - Language Customer Service
Over 100 Languages Available
ChatLingual Demo - Real-Time Translations
Add 100+ languages to your customer support operations in less than six weeks.
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ChatLingual Reviews (14)

Reviews

ChatLingual Reviews (14)

4.4
14 reviews

Pros & Cons

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Pratiksha S.
PS
Technical Consultant
Mid-Market (51-1000 emp.)
"Review for ChatLingual"
What do you like best about ChatLingual?

UserFriendly

Ease of Use

I really like the use of ChatLingual for User friendlyness and ease og use Review collected by and hosted on G2.com.

What do you dislike about ChatLingual?

There is nothing specific that I dislike about ChatLingual Review collected by and hosted on G2.com.

Mayank A.
MA
Small-Business (50 or fewer emp.)
"Most Productive Tool to Reduce Language Barriers."
What do you like best about ChatLingual?

It is very useful for support customer all across the world. It helps to reduce the language barriers. We are handling client all across and mostly client use their regional language for the communication, this tool helps us to solve the queries of our client quickly and we do not need to ask the google for the traslation. This tool makes the communication effective and easier. Review collected by and hosted on G2.com.

What do you dislike about ChatLingual?

I didn't find anything negative as of now. Review collected by and hosted on G2.com.

Rangarajan N.
RN
Product Marketing Lead
Mid-Market (51-1000 emp.)
"Easy to support customers across the globe especially European market"
What do you like best about ChatLingual?

Best part about ChatLingual is that it is easy to first implement. It has integrations with most CRM, Custom Support systems. We are able to solve quries in different languages quicker than before since we don't have to use Google translate for each message. Review collected by and hosted on G2.com.

What do you dislike about ChatLingual?

Could have integration with Intercom simpler Review collected by and hosted on G2.com.

Arambhika S.
AS
Test Engineer
Information Services
Small-Business (50 or fewer emp.)
"Best thing for multi-language customer support"
What do you like best about ChatLingual?

It makes easier to help people from all across the world. We can solve customer's query in almost all the languages and best thing is it reduces average handling time. Review collected by and hosted on G2.com.

What do you dislike about ChatLingual?

There are some languages which Chatlingual does not support yet. It is still in early phases and it can go up like anything. Review collected by and hosted on G2.com.

sagar s.
SS
Senior Software Developer
Enterprise (> 1000 emp.)
"Most productive tool for our staff to interact with customers"
What do you like best about ChatLingual?

Todays world have lots of language, and its difficult to interact with people in different language, and we face this problem offently,

But using chat lingual we resolved this issue, through this platform, now we can easily communicate through different channel provided by this platform in different language for region specific custommers Review collected by and hosted on G2.com.

What do you dislike about ChatLingual?

Sometimes the platform cannot translate few words in paragrapgh, need some improvements. Review collected by and hosted on G2.com.

Rishabh M.
RM
Digital Marketing Manager
Enterprise (> 1000 emp.)
"Cost Saving tool for multi language"
What do you like best about ChatLingual?

Supporting customers in different languages is hard and expensive. With ChatLingual it's easy to use and we can provide solutions to different languages at the global level in different parts of countries. It also helps us to reduce average handling time. Review collected by and hosted on G2.com.

What do you dislike about ChatLingual?

Then only thing which I feel is that takes 6 weeks of onboarding time. I feel that can be reduced up to 2 weeks. Review collected by and hosted on G2.com.

Premal M.
PM
Small-Business (50 or fewer emp.)
"Easy & best software for multilingual customer service."
What do you like best about ChatLingual?

It is very user friendly to use. One can easily adapt to it without much training. Review collected by and hosted on G2.com.

What do you dislike about ChatLingual?

The only thing which I dislike about ChatLingual is that it is slightly expensive. Review collected by and hosted on G2.com.

Rishy  K.
RK
Manager
Mid-Market (51-1000 emp.)
"Chatlingual-Multilingual AI messaging platform"
What do you like best about ChatLingual?

It enables personalized customer service in over 100 languages through various communication channels such as chat, email, WhatsApp, SMS,Faster support.,Instant customer feedback Review collected by and hosted on G2.com.

What do you dislike about ChatLingual?

Doesn’t work well for older demographics,The need to be online to offer support,First response time expectations are high,Although the pressure of being available is less than with phone, you will still need to staff during peak hours. Review collected by and hosted on G2.com.

Akash S.
AS
Growth Marketing Specialist
Mid-Market (51-1000 emp.)
"Extend Support to Customers with Multilingual AI Messaging"
What do you like best about ChatLingual?

ChatLingual is easy to use and implement. Supports over 100 languages and communication channels such as chat, email, WhatsApp, SMS, and the list goes on. Review collected by and hosted on G2.com.

What do you dislike about ChatLingual?

Some businesses may find that ChatLingual doesn't offer all the custom features they require. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"Multilingual Ai Messaging Platform"
What do you like best about ChatLingual?

With a multilingual AI messaging platform offering high comprehensibility comparable to bilingual agents, ChatLingual provides efficient and effective communication across language barriers. Review collected by and hosted on G2.com.

What do you dislike about ChatLingual?

While ChatLingual offers multiple deployment options, some organizations may find that the available products within the multilingual messaging platform do not fully meet their specific customization needs. Review collected by and hosted on G2.com.

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