ChatLingual Reviews & Product Details

UserFriendly

Ease of Use

I really like the use of ChatLingual for User friendlyness and ease og use Review collected by and hosted on G2.com.

There is nothing specific that I dislike about ChatLingual Review collected by and hosted on G2.com.

It is very useful for support customer all across the world. It helps to reduce the language barriers. We are handling client all across and mostly client use their regional language for the communication, this tool helps us to solve the queries of our client quickly and we do not need to ask the google for the traslation. This tool makes the communication effective and easier. Review collected by and hosted on G2.com.

I didn't find anything negative as of now. Review collected by and hosted on G2.com.

Best part about ChatLingual is that it is easy to first implement. It has integrations with most CRM, Custom Support systems. We are able to solve quries in different languages quicker than before since we don't have to use Google translate for each message. Review collected by and hosted on G2.com.

Could have integration with Intercom simpler Review collected by and hosted on G2.com.

It makes easier to help people from all across the world. We can solve customer's query in almost all the languages and best thing is it reduces average handling time. Review collected by and hosted on G2.com.

There are some languages which Chatlingual does not support yet. It is still in early phases and it can go up like anything. Review collected by and hosted on G2.com.

Todays world have lots of language, and its difficult to interact with people in different language, and we face this problem offently,

But using chat lingual we resolved this issue, through this platform, now we can easily communicate through different channel provided by this platform in different language for region specific custommers Review collected by and hosted on G2.com.

Sometimes the platform cannot translate few words in paragrapgh, need some improvements. Review collected by and hosted on G2.com.

Supporting customers in different languages is hard and expensive. With ChatLingual it's easy to use and we can provide solutions to different languages at the global level in different parts of countries. It also helps us to reduce average handling time. Review collected by and hosted on G2.com.

Then only thing which I feel is that takes 6 weeks of onboarding time. I feel that can be reduced up to 2 weeks. Review collected by and hosted on G2.com.

It is very user friendly to use. One can easily adapt to it without much training. Review collected by and hosted on G2.com.

The only thing which I dislike about ChatLingual is that it is slightly expensive. Review collected by and hosted on G2.com.

It enables personalized customer service in over 100 languages through various communication channels such as chat, email, WhatsApp, SMS,Faster support.,Instant customer feedback Review collected by and hosted on G2.com.

Doesn’t work well for older demographics,The need to be online to offer support,First response time expectations are high,Although the pressure of being available is less than with phone, you will still need to staff during peak hours. Review collected by and hosted on G2.com.

ChatLingual is easy to use and implement. Supports over 100 languages and communication channels such as chat, email, WhatsApp, SMS, and the list goes on. Review collected by and hosted on G2.com.

Some businesses may find that ChatLingual doesn't offer all the custom features they require. Review collected by and hosted on G2.com.

With a multilingual AI messaging platform offering high comprehensibility comparable to bilingual agents, ChatLingual provides efficient and effective communication across language barriers. Review collected by and hosted on G2.com.

While ChatLingual offers multiple deployment options, some organizations may find that the available products within the multilingual messaging platform do not fully meet their specific customization needs. Review collected by and hosted on G2.com.