--- title: Chatbot Builder Reviews meta_title: 'Chatbot Builder Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Chatbot Builder works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 10 scale: '5' date_modified: '2026-11-09' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence ---

Chatbot Builder Reviews & Product Details

Pricing

Pricing provided by Chatbot Builder.

Basic

$25.00
Per Month

Professional

$95.00
Per Month

User Insights

Average based on 10 real user reviews.

Typical contract price

$0k - $0k

Sign in to view

Per Month

Chatbot Builder Reviews (10)

Reviews

Chatbot Builder Reviews (10)

4.3
10 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
FT
Firas T.
Senior Consultant
Consulting
Mid-Market (51-1000 emp.)
"Establish chatbots that share meaningful and direct replies"
4.5/5
What do you like best about Chatbot Builder?

Our sales and support teams benefit from the use of Chatbot Builder. Creating AI chatbots to respond to frequent customer questions has given our agents the opportunity to tackle more advanced interactions. Review collected by and hosted on G2.com.

What do you dislike about Chatbot Builder?

Understanding user interactions with the chatbots can be quite hard. I struggle to monitor particular user paths through the chatbot process and pinpoint spots that need work. Review collected by and hosted on G2.com.

Aman J.
AJ
Aman J.
Software Developer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Best AI Bot"
5/5
What do you like best about Chatbot Builder?

The best feature I like about Chatbot Builder is making AI bot using data source. Its UI is also good as per the user comfortability. Review collected by and hosted on G2.com.

What do you dislike about Chatbot Builder?

Sometimes It gives slow response and nothing else. Review collected by and hosted on G2.com.

Vempati C.
VC
Vempati C.
employee
Computer Software
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"ChatBot Builder - A friendly tool."
3.5/5
What do you like best about Chatbot Builder?

Chatbot builder is a great tool for building the chatbots for customizing the phone calls supports, emails supports and also helping in making us understand everything we want. Review collected by and hosted on G2.com.

What do you dislike about Chatbot Builder?

The thing which I dislike in chatbot builder is, it is consuming a lot of time for building the chatbot and its cost is high for using the advanced versions. Review collected by and hosted on G2.com.

Sanchit J.
SJ
Sanchit J.
Inside Sales Manager
Education Management
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Ease in Use"
4/5
What do you like best about Chatbot Builder?

It's easy to use. Various features like automated responses, smooth communication across platforms, effective engagement of customers are much needed in this fast paced era and changed style of working. Review collected by and hosted on G2.com.

What do you dislike about Chatbot Builder?

Sometimes the AI fails or makes mistakes while understanding deep and long conversations. Review collected by and hosted on G2.com.

Kiran N.
KN
Kiran N.
Senior Software Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Best chatbot builder in the market"
3.5/5
What do you like best about Chatbot Builder?

Creating a chatbot is very easy, and the community support is exceptional. They are always there whenever we need them Review collected by and hosted on G2.com.

What do you dislike about Chatbot Builder?

We can't directly jump into their platform without sufficient learning. I feel like there is some friction Review collected by and hosted on G2.com.

KN
Kendrik N.
Quality Analyst
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy way to automate support"
3.5/5
What do you like best about Chatbot Builder?

Chatbot builder has so many customizations and options. Review collected by and hosted on G2.com.

What do you dislike about Chatbot Builder?

It can be a little intimidating at first to learn. Review collected by and hosted on G2.com.

Verified User in Banking
GB
Verified User in Banking
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Chatbot review"
2.5/5
What do you like best about Chatbot Builder?

It was very easy to use and operate for a first time user Review collected by and hosted on G2.com.

What do you dislike about Chatbot Builder?

I enjoyed it the whole time, and didn't dislike any of it Review collected by and hosted on G2.com.

RA
Ramadan A.
Customer support
Mid-Market (51-1000 emp.)
"Need more test area"
3/5
What do you like best about Chatbot Builder?

I like that it avail wide range of options, different platforms and social applications. We are interested in creating simple chat solution that get good benefits of AI tools. Review collected by and hosted on G2.com.

What do you dislike about Chatbot Builder?

I cannot find tutorial or guidelines to test what I have created. Review collected by and hosted on G2.com.

RG
Rafael G.
Mid-Market (51-1000 emp.)
"excellent builder"
5/5
What do you like best about Chatbot Builder?

its connectivity and capabilities to connect with different streams Review collected by and hosted on G2.com.

What do you dislike about Chatbot Builder?

Your documentation is a bit confusing but with a little time it is perfectly understood. Review collected by and hosted on G2.com.

Akshaykumar G.
AG
Akshaykumar G.
Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"It is one of the most easy to use software for building chatbot"
4.5/5
What do you like best about Chatbot Builder?

the easiness of use, the implementaions is so easy , it provides number of features to build the bots and ease of integration is fantastic . I really like this software Review collected by and hosted on G2.com.

What do you dislike about Chatbot Builder?

the customer support is good but it needs to be improove on it Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Chatbot Builder.

Basic

$25.00
Per Month

Professional

$95.00
Per Month