What I like best about ChartMogul is that it gives us a clear overview of how our subscriptions are performing. We have been using it for a few years, mainly connected with Recurly, and it helps us understand subscription trends, deal performance, and revenue-related changes in one place.
The Recurly integration has been especially useful for us because it lets us bring subscription data into ChartMogul without much friction. We also use the Slack integration to get notified about new subscriptions and changes, which helps keep the relevant teams informed without needing to manually check the dashboard all the time.
From a UI and UX perspective, ChartMogul is fairly easy to use. The core dashboards are understandable, and it is easy to get a quick sense of what is happening without needing a lot of setup or training.
Performance has also been solid for our use case. We have not noticed any major issues while using it. Review collected by and hosted on G2.com.
What I dislike about ChartMogul is that we have had some occasional issues with the Recurly integration. In a few cases, subscriptions were picked up as cancelled even though they were not actually cancelled, which meant we had to manually investigate and correct the data.
This was not a constant problem, but it did create some friction because we rely on ChartMogul as an overview of subscription performance. When the data is not fully accurate, it adds extra manual work and makes it harder to trust the dashboard at a glance.
Overall, the product works well for us, but the reliability of the integration data could be improved. Review collected by and hosted on G2.com.
