I love how ChangeEngine is integrated with ADP and helps me send emails to the groups I want seamlessly. It drafts emails and communications for me, creating media as if I have my own comms team. The customer service is superb; they really figure out whatever you need, even helping with recruitment flyers, employer branding, and company swag. The ease of scheduling emails and using the calendar to see the analytics behind it is great. Having a separate platform to run my emails in an HR compliant way is very valuable. Plus, the initial setup was easy. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

ChangeEngine has been a game changer for my organization. It makes communications easy to send out and integrates with Outlook, Teams, and our HRIS. The team at ChangeEngine is incredible, hands on in a non-invasive way and always available to answer questions and help with our needs. We use ChangeEngine on a weekly if not daily basis. Implementation was easy, straightforward and a breeze with our success managers. Review collected by and hosted on G2.com.

My only hiccup has been some of the HRIS mapping, but honestly, the team at ChangeEngine has been going above and beyond to help us find solutions and work through our unique needs. The product does come with a fee, but the amount of support and access to unique materials you receive really makes it worth it. Review collected by and hosted on G2.com.

Our ChangeEngine team is fantastic. We have regular meetings where the team asks us thoughtful questions to be sure we're getting the most out of their service, listen to what we're working on and provide advise as to how/if we could do it more efficiently with the tool. The integration to our HRIS allows for easy segmentation of groups which has become one of my favorite tools for easy internal comms. One way I've used the tool is to assist in full company event planning. Being able to have onboarding help and track internal emails is also incredibly helpful. Love this team and am excited to see what more we can do with them and the ChangeEngine tool overall. - HP Review collected by and hosted on G2.com.

There isn't anything that I can think of at the moment. Review collected by and hosted on G2.com.

What I like best about Change Engine is the customer service and the quick response time when I'm in a time crunch to get information out to company employees. Carla is professional and provide great input/ideas and feedback when we have to reach employees to make it short, concise and professional capturing their attention. Change Engine has made my life easier, quick to get out important information with the many new programs I initiate, including making open enrollment more efficient. They are always there when I need them. They are simply awesome to work with and a superior partner for communications to all our employees. Review collected by and hosted on G2.com.

There is simply nothing negative I can say. I just love working with my team, they help me get the job done and also provide stats when I need them. Review collected by and hosted on G2.com.

They've been outstanding in helping us build our brand and EVP! Operationally, the things they made work for us on a daily basis are, standardized communication for onboarding and milestones, helpful nudges, drip training on leadership, virtual engagement and alignment with core beliefs and culture. Their standard for developing communications campaigns is high and not merely aesthetically pleasing but also aligned with the mission and strategy as defined by us. Review collected by and hosted on G2.com.

There are no downsides per se, but as a suggestion for improvement, team member engagement with the messaging is something they continue to solve for with us. I would like to give kudos for their willingness to strategize and create! Review collected by and hosted on G2.com.

The portal makes creating and scheduling internal comms a breeze. But my favorite thing, is the creative team, that I get to collaborate with. Fer and Jacqui are an absolute dream, they are professional, creative, friendly, on-time, and never skip a beat. I feel like we hit the lottery with them. They provide the best customer support I have experienced with any integrated relationship. Review collected by and hosted on G2.com.

The editing software is not as user friendly as other software (Canva) but it is manageable. Review collected by and hosted on G2.com.

I love that ChangeEngine makes our lives easier, especially when sending out communications company-wide. It's really helpful for us to automate these messages based on time and local time zones, which is important since we have employees across the U.S. in different time zones. I appreciate how integrating communications via Email and Slack has made processes like rolling out Open-Enrollment simple and time-saving. The setup process was quite simple, thanks to the ChangeEngine team's support. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

The individuals who assist with implementing CE are a major reason I will always recommend this platform. I have had the opportunity to work with many members of their team, and each one has been exceptionally kind, accommodating, and consistently willing to go the extra mile to help bring your vision to life. While ChangeEngine offers many impressive features, I believe it is truly the people behind the platform who are responsible for its success.

The automated emails have also made a noticeable impact. We often hear from people who genuinely appreciate our happy birthday and work anniversary messages. These emails help them feel more connected to our organization, as they show that we remember and value those special moments.

Additionally, having the ability to review statistics, confirm that emails have been delivered, and gather data on who is engaging with the links has proven to be extremely useful. Review collected by and hosted on G2.com.

One area where ChangeEngine could be enhanced is by introducing an auto-save feature or providing a visible save button that can be used while editing or building newsletter emails. There have been occasions when I was working on something, and a refresh caused me to lose all my progress, forcing me to start over. Currently, having to exit the design, click save, and then return to editing disrupts my workflow, and at times I even forget that the save button exists! Review collected by and hosted on G2.com.

What I appreciate most about ChangeEngine is how easy it is to use and collaborate within. The platform makes it simple to automate important employee touchpoints, like anniversaries, birthdays, and onboarding milestones, which helps us stay consistent and thoughtful in our communications. I also like that it encourages collaboration across teams, so engagement initiatives aren’t siloed. Overall, it saves time, reduces manual effort, and ensures employees feel recognized and supported. Review collected by and hosted on G2.com.

At times, the team’s responses to edits can be a bit delayed, likely due to workload, though they always meet the deadlines once set. The image and visual additions in the platform can feel a little clunky, though that may be more on my side as a user. While the check-ins and reminders are helpful for keeping projects on track, they can occasionally add to our workload. That said, the team is consistently engaging, polite, and dedicated to ensuring everything is completed as promised. Review collected by and hosted on G2.com.

ChangeEngine has been transformative for our HR team, saving us countless hours of manual administrative work while ensuring consistent, professional communications are delivered to every employee during critical onboarding and offboarding transitions. Review collected by and hosted on G2.com.

An improvement would be to have a 'response' button. I.e., the employee can click on a 'complete' button when the task is done. Review collected by and hosted on G2.com.