# Chakra Chat Reviews **Vendor:** ChakraHQ **Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) **Average Rating:** 4.8/5.0 **Total Reviews:** 3 ## About Chakra Chat Chakra Chat is an official Meta partner providing the WhatsApp Business API solution. Designed to empower small and medium-sized businesses globally, Chakra enables seamless growth on WhatsApp—the preferred communication platform for over 2 billion users worldwide. With Chakra Chat, businesses can: - Boost sales and qualify more leads effortlessly. - Automate customer interactions, support, and catalog suggestions with AI chatbots. - Drive commerce directly on WhatsApp, offering interactive and personalized experiences. - Deliver targeted, engaging messages to specific customer segments. Chakra Chat simplifies the setup and use of the WhatsApp API with assisted onboarding, dedicated support, and regular feature updates. This ensures businesses unlock WhatsApp's full potential as a powerful communication and commerce tool. ## Chakra Chat Pros & Cons **What users like:** - Users value the **affordable pricing plans** for Chakra Chat, making it accessible for small and medium teams. (1 reviews) - Users appreciate the **automation** features of Chakra Chat, streamlining lead tracking and ensuring timely follow-ups effectively. (1 reviews) - Users appreciate the **ease of tracking leads** with Chakra Chat, streamlining communication and enhancing sales follow-up efficiency. (1 reviews) - Users love the **easy setup** of Chakra Chat, enhanced by supportive onboarding for a smooth start. (1 reviews) - Users value the **easy tracking of leads** from various sources, simplifying their sales process effectively. (1 reviews) - Onboarding (1 reviews) - Users value the **time-saving capabilities** of Chakra Chat, efficiently tracking leads from multiple sources in one place. (1 reviews) **What users dislike:** - Users feel the **mobile app interface needs improvement** for a more polished experience during on-the-go updates. (1 reviews) ## Chakra Chat Reviews ### 1. Simplified WhatsApp API setup and good resources. **Rating:** 4.5/5.0 stars **Reviewed by:** victor s. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Chakra Chat?** Good. It's great. Now we can send mass messages to people who are not on our contact list. The automated chat is also helping a lot. **What do you dislike about Chakra Chat?** The Chakra team offers support in Portuguese via chat and email. Currently, there is no Portuguese support available by phone. **What problems is Chakra Chat solving and how is that benefiting you?** We help WhatsApp Business users with mass messaging and chatbot responses. We also use a lead management system to manage our clients. ### 2. Affordable WhatsApp API solution: Helped us connect Mulitple Number using Coexistence **Rating:** 5.0/5.0 stars **Reviewed by:** Ankita V. | Customer Engagement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Chakra Chat?** - Easy Setup with support in on-boarding - Users are not limited and can connect multiple WhatsApp Numbers - Attractive Pricing Plans for small medium sized teams - mobile app for managing chats **What do you dislike about Chakra Chat?** - Nothing specific, just that our Display Name approval took a week by Meta. Chakra team supported with a ticket to get this approved. **What problems is Chakra Chat solving and how is that benefiting you?** Connected our 4 WhatsApp Business numbers and our support number in Chat. The chats are assigned to the number owners automatically. Sometimes we send marketing messages. ### 3. All-in-one CRM that keeps your team organized and accountable **Rating:** 5.0/5.0 stars **Reviewed by:** Shashwat S. | Sales & Operation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Chakra Chat?** I love how easy it is to track all our leads from all sources like WhatsApp Chats, Landing pages and ads in a single place. The lead history view gives us a clear picture of the lead journey and the current stage of the lead. The sales process we have built on Chakra ensures timely follow ups and ensure nothing slips through the cracks. **What do you dislike about Chakra Chat?** The only thing I'd like to see improved is the mobile app interface. It works well but could be more polished for on-the-go updates. **What problems is Chakra Chat solving and how is that benefiting you?** We used to juggle spreadsheets and multiple tools just to keep track of leads, conversations and customer follow-ups. With Chakra Sales CRM, everything is centralized — no more missed follow-ups or duplicated leads. Managers get a clear view of the team's performance and can make timely actions. - [View Chakra Chat pricing details and edition comparison](https://www.g2.com/products/chakra-chat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+06%3A10%3A07+-0500&secure%5Bsession_id%5D=f5472341-bca4-4d35-9926-c17e8e6155a8&secure%5Btoken%5D=4e00072f21e56b4359c330f62323192d99a24953b7747cdf445cdbdc51e684d2&format=llm_user) ## Chakra Chat Integrations - [n8n](https://www.g2.com/products/n8n/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Chakra Chat Features **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics ## Top Chakra Chat Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,138 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,432 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,656 reviews)