--- title: Chakra Chat Reviews meta_title: 'Chakra Chat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Chakra Chat works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 6 scale: '5' date_modified: '2026-08-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Chakra Chat Reviews **Vendor:** ChakraHQ **Category:** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) **Average Rating:** 4.8/5.0 **Total Reviews:** 6 ## About Chakra Chat Chakra Chat is an all-in-one WhatsApp CRM built on the Official WhatsApp Business API — trusted by 2,000+ businesses across 65+ countries, with 200M+ messages sent and 2M+ chatbot sessions powered. Teams use Chakra to run personalised broadcast campaigns, manage all conversations in a shared inbox, and automate customer interactions with no-code chatbots and AI agents — 24/7, without additional headcount. Built-in lead management, eCommerce integrations (Shopify, WooCommerce, Wix), WhatsApp Calling API, payment links inside chat, and detailed campaign and chat analytics make it a complete WhatsApp engagement platform — without stitching multiple tools together. Zero markup on Meta template rates — save up to 30% versus competing platforms. Supports multiple WhatsApp numbers and coexistence setup, so you can run the API alongside your existing WhatsApp Business App with no migration or disruption. Assisted onboarding included on all plans. ## Chakra Chat Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **affordable pricing** of Chakra Chat, making it ideal for small and medium-sized teams. (1 reviews) - Users value the **automation features** of Chakra Chat, streamlining lead tracking and ensuring efficient follow-ups. (1 reviews) - Users appreciate the **ease of use** of Chakra Chat for effectively tracking leads from various sources. (1 reviews) - Users love the **easy setup** process of Chakra Chat, making onboarding a breeze with quick assistance. (1 reviews) - Users love the **easy tracking of leads** across multiple sources, simplifying the lead management process significantly. (1 reviews) - Onboarding (1 reviews) - Users value the **time-saving capabilities** of Chakra Chat, efficiently tracking leads from multiple sources in one place. (1 reviews) **What users dislike:** - Users feel the **mobile app interface needs improvement** for a more polished experience during on-the-go updates. (1 reviews) ## Chakra Chat Reviews ### 1. Easy WhatsApp Connection and Fast Templates That Help Close More Leads. **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit S. | Freelancer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 17, 2026 **What do you like best about Chakra Chat?** With this, it’s easy for us to connect to WhatsApp, and it helps us close more leads by letting us send templates really quickly. **What do you dislike about Chakra Chat?** For now, nothing to complain about because we’ve been having a great experience so far. That said, the page keeps reloading again and again when I try to move to different sections. **What problems is Chakra Chat solving and how is that benefiting you?** It’s easy to connect WhatsApp with this, and the pricing is also very cost-efficient. For a new business owner, it’s a practical way to use WhatsApp for business—whether that’s managing conversations or closing leads. ### 2. Seamless WhatsApp Integration Boosts Lead Management **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham J. | Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 12, 2026 **What do you like best about Chakra Chat?** I appreciate Chakra Chat's seamless connection between Internet and WhatsApp, which makes it hassle-free to send message templates directly to clients or leaders via WhatsApp. The API access is swift, especially through the Facebook live connection, which I find very beneficial in connecting fast. The availability of great templates is a standout feature for me as they make it easier to close leads quickly. I also like that the initial setup was very simple once I watched the instructional video, making the process straightforward. **What do you dislike about Chakra Chat?** Its interface should be little attractive **What problems is Chakra Chat solving and how is that benefiting you?** Chakra Chat provides a seamless connection between WhatsApp and the n8n, making it easy to send message templates and close leads quickly. It helps connect hassle-free and offers great templates for effective client communication. ### 3. Effortless Marketing with Chakra Chat **Rating:** 5.0/5.0 stars **Reviewed by:** Artbling C. | Founder, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 22, 2026 **What do you like best about Chakra Chat?** I like Chakra Chat for its easy-to-use interface and how it helps me with easy marketing. I also appreciate that I experience fewer failures with Chakra Chat compared to direct sending methods. The setup was straightforward, with a dashboard that's easy to configure and a setup process like Google Auth, which is very simple. **What do you dislike about Chakra Chat?** no issues found **What problems is Chakra Chat solving and how is that benefiting you?** Chakra Chat helps me with easy marketing due to its easy-to-use interface and better success rate compared to direct sending. ### 4. Simplified WhatsApp API setup and good resources. **Rating:** 4.5/5.0 stars **Reviewed by:** victor s. | Business owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** November 13, 2025 **What do you like best about Chakra Chat?** Good. It's great. Now we can send mass messages to people who are not on our contact list. The automated chat is also helping a lot. **What do you dislike about Chakra Chat?** The Chakra team offers support in Portuguese via chat and email. Currently, there is no Portuguese support available by phone. **What problems is Chakra Chat solving and how is that benefiting you?** We help WhatsApp Business users with mass messaging and chatbot responses. We also use a lead management system to manage our clients. ### 5. Affordable WhatsApp API solution: Helped us connect Mulitple Number using Coexistence **Rating:** 5.0/5.0 stars **Reviewed by:** Ankita V. | Customer Engagement Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 07, 2025 **What do you like best about Chakra Chat?** - Easy Setup with support in on-boarding - Users are not limited and can connect multiple WhatsApp Numbers - Attractive Pricing Plans for small medium sized teams - mobile app for managing chats **What do you dislike about Chakra Chat?** - Nothing specific, just that our Display Name approval took a week by Meta. Chakra team supported with a ticket to get this approved. **What problems is Chakra Chat solving and how is that benefiting you?** Connected our 4 WhatsApp Business numbers and our support number in Chat. The chats are assigned to the number owners automatically. Sometimes we send marketing messages. ### 6. All-in-one CRM that keeps your team organized and accountable **Rating:** 5.0/5.0 stars **Reviewed by:** Shashwat S. | Sales & Operation Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 27, 2025 **What do you like best about Chakra Chat?** I love how easy it is to track all our leads from all sources like WhatsApp Chats, Landing pages and ads in a single place. The lead history view gives us a clear picture of the lead journey and the current stage of the lead. The sales process we have built on Chakra ensures timely follow ups and ensure nothing slips through the cracks. **What do you dislike about Chakra Chat?** The only thing I'd like to see improved is the mobile app interface. It works well but could be more polished for on-the-go updates. **What problems is Chakra Chat solving and how is that benefiting you?** We used to juggle spreadsheets and multiple tools just to keep track of leads, conversations and customer follow-ups. With Chakra Sales CRM, everything is centralized — no more missed follow-ups or duplicated leads. Managers get a clear view of the team's performance and can make timely actions. - [View Chakra Chat pricing details and edition comparison](https://www.g2.com/products/chakra-chat/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+08%3A34%3A49+-0500&secure%5Bsession_id%5D=9c7e25e2-7527-403b-8397-e3a00c7e9b02&secure%5Btoken%5D=6c072d715a8516d4482d25081190ed02ffad39e7d144348a9482cca8bbe8b1c4&format=llm_user) ## Chakra Chat Integrations - [Facebook](https://www.g2.com/products/facebook/reviews) - [Meta](https://www.g2.com/products/meta-ai-meta/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [PayU](https://www.g2.com/products/payu/reviews) - [Razorpay](https://www.g2.com/products/razorpay/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Stripe](https://www.g2.com/products/stripe-2026-08-19/reviews) - [Unbounce](https://www.g2.com/products/unbounce-unbounce/reviews) - [WhatsApp API](https://www.g2.com/products/crunchzapp-whatsapp-api/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Chakra Chat Features **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics ## Top Chakra Chat Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,245 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,483 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,668 reviews)