Chakra Chat Reviews & Product Details

Chakra Chat is an official Meta partner providing the WhatsApp Business API solution. Designed to empower small and medium-sized businesses globally, Chakra enables seamless growth on WhatsApp—the preferred communication platform for over 2 billion users worldwide. With Chakra Chat, businesses can: - Boost sales and qualify more leads effortlessly. - Automate customer interactions, support, and catalog suggestions with AI chatbots. - Drive commerce directly on WhatsApp, offering interactive and personalized experiences. - Deliver targeted, engaging messages to specific customer segments. Chakra Chat simplifies the setup and use of the WhatsApp API with assisted onboarding, dedicated support, and regular feature updates. This ensures businesses unlock WhatsApp's full potential as a powerful communication and commerce tool.

Seller

ChakraHQ

Languages Supported

English

Product Description

Chakra Chat is an official Meta partner providing the WhatsApp Business API solution. Designed to empower small and medium-sized businesses globally, Chakra enables seamless growth on WhatsApp—the preferred communication platform for over 2 billion users worldwide. With Chakra WhatsApp, businesses can: - Boost sales and qualify more leads effortlessly. - Automate customer interactions, support, and catalog suggestions with AI chatbots. - Drive commerce directly on WhatsApp, offering interactive and personalized experiences. - Deliver targeted, engaging messages to specific customer segments. Chakra WhatsApp simplifies the setup and use of the WhatsApp API with assisted onboarding, dedicated support, and regular feature updates—ensuring businesses unlock the full potential of WhatsApp as a powerful communication and commerce tool.

Overview by

Parived Parashar (Helping teams enable high velocity sales)

Pricing

Pricing provided by Chakra Chat.

FREE

Free

Per Month

STARTER

$12.49

Per Month

View More Pricing Information

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Chakra Chat Integrations

(2)

Integration information sourced from real user reviews.

Chakra Chat Media

Create and manage campaigns to send targeted messages effortlessly with the Chakra Campaign Builder. Automated campaign sequences, Broadcast campaigns, campaign analytics and metrics

Never miss a customer query with our intelligent chatbots and AI bots. These bots are designed to handle common questions and issues, providing instant responses and freeing up your team to focus on more complex tasks. Enhance customer satisfaction and efficiency with 24/7 automated support.

The Shared Chat Inbox unifies all conversations with customers. Automatic Chat Assignments, Notifications of new chats, Chat Filters, and Chat History are some features here that help teams manage customer interactions effortlessly while promoting collaborations and boosting productivity.

Make data-driven decisions with our powerful in-built analytics. Gain valuable insights into your marketing campaigns, customer interactions, and overall performance. Our analytics dashboard provides detailed reports and metrics, enabling you to optimize your strategies and achieve better results.

Chakra Chat Demo - Lead Management for Deeper Tracking

Stay on top of your leads with our comprehensive lead management system. Track interactions, monitor engagement, and manage your sales pipeline with ease. Our tool provides in-depth insights into your leads, helping you prioritize and convert them more effectively.

Chakra Chat Reviews (3)

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VS

victor s.

Business owner

Small-Business (50 or fewer emp.)

11/13/2025

"Simplified WhatsApp API setup and good resources."

4.5/5

What do you like best about Chakra Chat?

Good. It's great. Now we can send mass messages to people who are not on our contact list. The automated chat is also helping a lot. Review collected by and hosted on G2.com.

What do you dislike about Chakra Chat?

The Chakra team offers support in Portuguese via chat and email. Currently, there is no Portuguese support available by phone. Review collected by and hosted on G2.com.

AV

Ankita V.

Customer Engagement Manager

Small-Business (50 or fewer emp.)

10/7/2025

"Affordable WhatsApp API solution: Helped us connect Mulitple Number using Coexistence"

5/5

What do you like best about Chakra Chat?

- Easy Setup with support in on-boarding

- Users are not limited and can connect multiple WhatsApp Numbers

- Attractive Pricing Plans for small medium sized teams

- mobile app for managing chats Review collected by and hosted on G2.com.

What do you dislike about Chakra Chat?

- Nothing specific, just that our Display Name approval took a week by Meta. Chakra team supported with a ticket to get this approved. Review collected by and hosted on G2.com.

SS

Shashwat S.

Sales & Operation Manager

Mid-Market (51-1000 emp.)

5/27/2025

"All-in-one CRM that keeps your team organized and accountable"

5/5

What do you like best about Chakra Chat?

I love how easy it is to track all our leads from all sources like WhatsApp Chats, Landing pages and ads in a single place. The lead history view gives us a clear picture of the lead journey and the current stage of the lead. The sales process we have built on Chakra ensures timely follow ups and ensure nothing slips through the cracks. Review collected by and hosted on G2.com.

What do you dislike about Chakra Chat?

The only thing I'd like to see improved is the mobile app interface. It works well but could be more polished for on-the-go updates. Review collected by and hosted on G2.com.

What problems is Chakra Chat solving and how is that benefiting you?

We used to juggle spreadsheets and multiple tools just to keep track of leads, conversations and customer follow-ups. With Chakra Sales CRM, everything is centralized — no more missed follow-ups or duplicated leads. Managers get a clear view of the team's performance and can make timely actions. Review collected by and hosted on G2.com.