# Cerner Reviews **Vendor:** Cerner **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 3.5/5.0 **Total Reviews:** 239 ## About Cerner Cerner's Practice Management solution is a comprehensive system designed to streamline administrative and financial operations within healthcare practices. It integrates seamlessly with electronic health records (EHR) to enhance efficiency and improve patient care. The system offers robust scheduling capabilities, allowing for efficient appointment management and resource allocation. It includes billing and revenue cycle management tools to optimize financial performance and ensure accurate claims processing. Additionally, the solution provides reporting and analytics features, offering insights into practice performance and aiding in informed decision-making. By automating routine tasks and reducing administrative burdens, Cerner's Practice Management solution enables healthcare providers to focus more on patient care, ultimately enhancing the overall patient experience. ## Cerner Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of Cerner, making it easy to find and save charting materials. (1 reviews) - Users appreciate the **ease of use** of Cerner, with clear labels and convenient saving options for efficient charting. (1 reviews) **What users dislike:** - Users experience **slow performance** with Cerner, noting occasional lag that affects their workflow efficiency. (1 reviews) ## Cerner Reviews ### 1. Comprehensive, feature-rich EHR **Rating:** 4.0/5.0 stars **Reviewed by:** Ritesh S. | Lead Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Cerner?** One stop solution for complete archiving and management of electronic health records. **What do you dislike about Cerner?** Too much emphasis on AI features: With the recent focus in AI heavy features, other much more useful but simple functional improvements seem to have taken a back seat. **What problems is Cerner solving and how is that benefiting you?** We offer free full body diagnostic tests to employees. Cerner EHR helped in archival and management of complete EHR records of all employees. ### 2. Strong Health System Integrations, but E‑Prescribing Feels Too Click-Heavy **Rating:** 3.0/5.0 stars **Reviewed by:** Melissa Z. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Cerner?** It integrates MAPS, and connects to multiple health systems **What do you dislike about Cerner?** The boxes to click on are tiny and there is many steps involved in e-scribing **What problems is Cerner solving and how is that benefiting you?** It allows me to view MAPS and integrate that data in the patient e- record ### 3. lab assistant **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Cerner?** Cerner was user friendly after coaching and training sessions. **What do you dislike about Cerner?** Cerner was complex at times. Cerner was time consuming when dealing with patient registration. At times, Cerner was hard to navigate. **What problems is Cerner solving and how is that benefiting you?** Cerner helped a great deal with customer service and patient care. ### 4. Great software for a mental health setting. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Cerner?** I liked that cerner was easy to use. Sections were labeled clearly which allowed me to find what I was looking for. I was also able to save things to make sure I was charting the correct material. **What do you dislike about Cerner?** Sometimes the software was a little laggy. **What problems is Cerner solving and how is that benefiting you?** It is keeping medical information in one place so professionals can read and check up on charts to get specifics into patients. ### 5. Cerner as a physician in training **Rating:** 5.0/5.0 stars **Reviewed by:** Syed H. | Medical education, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2024 **What do you like best about Cerner?** The best part about Cerner was the ease of access to note writing tools, the simplicity of the user interface, and the elegant organization of lab values as well as easy access to Neuro imaging, which is heavily used as I am a neurologist in training. **What do you dislike about Cerner?** A lack of a feature such as care everywhere as seen in Epic, which was a huge game changer for us when we switched. However because of the simplicity and organization of not writing tools in Cerner, I actually really did miss Cerner when we switched over to a different EHR at our hospital. **What problems is Cerner solving and how is that benefiting you?** Ease of note writing, access to daily lab values, able to view new changes in patient status, seamlessly using neuro imaging tools. ### 6. Cerner for healthcare **Rating:** 4.5/5.0 stars **Reviewed by:** Kathlyn Mae M. | Perioperative Nurse, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Cerner?** Healthcare, patient assessments, patient EHR **What do you dislike about Cerner?** hangs, slow, sometimes a lot to click, depends on kind of cerner app or version you will have **What problems is Cerner solving and how is that benefiting you?** is not a problem, cerner is froendly easy to navigate ### 7. Product is easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Cerner?** Cerner allows our organization to chart and track patient documents free of errror. **What do you dislike about Cerner?** The functionality of the program could use some work, the training provided could be better. **What problems is Cerner solving and how is that benefiting you?** Cerner has allowed our patients to go anywhere in the system and have their health records available in almost an instant. ### 8. Good, but Could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Ka Ming L. | Food Services Supervisor/Diet Technician/Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2022 **What do you like best about Cerner?** Everything is done electronically and records are kept. **What do you dislike about Cerner?** Limitation of customization for non - management level usage. Ideally there should only be one nutrition order ( any new order would override old orders). It would be helpful if users are able to filter out everything they don't need without having to submit a request to do this. It would also be helpful if there is a report showing any transfer &/or patient discharges since the last time we refreshed the site **What problems is Cerner solving and how is that benefiting you?** Having all physicians orders and labworks electronically uploaded (instead of having a physical copy). Benefits: most up to date order / report is shown... And accessible by all different multidisciplinary health care team ### 9. Cerner user experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Cerner?** Remotely used from home or anywhere from mobile **What do you dislike about Cerner?** Other additional social media related features should be added which possible **What problems is Cerner solving and how is that benefiting you?** Health related practice features, remote access, patient management system etc. ### 10. Use Cerner for coding purposes **Rating:** 1.5/5.0 stars **Reviewed by:** Julie P. | Remote Anesthesia Coder, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Cerner?** I don't really like anything about Cerner. **What do you dislike about Cerner?** Too many windows to go through to get to information. Have a hard time finding information I need, such as infusion times, orders, etc. **What problems is Cerner solving and how is that benefiting you?** I worked with Cerner a couple years ago and again recently. Nothing has changed. ### 11. Cerner Behavior Health (EHR) is below average for behavioral health systems **Rating:** 2.0/5.0 stars **Reviewed by:** Joanne J. | Electronic Health Record Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2018 **What do you like best about Cerner?** Progress Noting functionality is highly configurable and can be attached to specific user templates and profiles. Individualized levels of security is also highly configurable with menu groups, user-specific access control, homepage templates, credentials, and other ways to control what a clinician/staff member can see and do. **What do you dislike about Cerner?** The billing module is very difficult for my organization to use as we work with a variety of both commercial and state PMAP/Medicare/Medical Assistance payors. We have to use a 3rd party clearing house and the Cerner product requires a lot of manual editing and managing of claims that might be rejected due to non-clinical reasons. The reporting functionality on the older Cerner behavioral health product is not useful. We have seen a preview of the newer Millennium product, but even that does not allow as much configuration and ease of use as other behavioral health EHR products. Currently, in order to do clinical, billing, and operational reporting for our organization we have to use Microsoft Access databases that draw exported data (.csv files) from the Cerner product, but the reports have to be run and acted upon through Mircosoft products. Additionally, the support from Cerner headquarters has been very poor. We have had an issue with promoting (a small upgrade with additional Cerner software) that is impacting some of our clinical documentation and communicated the importance of getting this fixed ASAP to Cerner. Their support has been spotty (some weeks we get phone calls and attention, then others we receive no communication for 3 weeks at a time). The issues has been going on 3 months and still we have no timeline from them about when we can get it fixed, even after our attempts to contact and get updates at least twice a week. **Recommendations to others considering Cerner:** Cerner is improving its behavioral health product, but it is still not at the same level of integrated functionality as other EHR products that focus only on behavioral health. If you are an organization that only does behavioral health I would not recommend using Cerner products. If you have both Medical and Mental health, then it might be better since Cerner's medical modules are more advanced. **What problems is Cerner solving and how is that benefiting you?** Cerner behavioral health is our EHR solution allowing us to incorporate clinical documentation, billing, and (to some extent) reporting on business operations. It allows for secure documenting of clinical notes, diagnostic and other assessments, management of client forms, billing information, behavioral health billing and insurance management, and clinical oversight. ### 12. Works decently but wouldn’t consider outstanding **Rating:** 2.5/5.0 stars **Reviewed by:** Elizabeth H. | Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Cerner?** It's easy to find information of specimen locations. Decently easy to use. **What do you dislike about Cerner?** Levels of access needed to be able to use certain features it seems. **What problems is Cerner solving and how is that benefiting you?** I'm using cerner to locate blood specimens from patients' daily routine blood draws. It's nice to have everything categorized and tagged with a location ### 13. Cerner EMR **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2021 **What do you like best about Cerner?** Cerner is generally straightforward and easy to use. There are not a lot of hidden things that are difficult to find. It is easy to learn whether or not you have experience working with electronic medical records. **What do you dislike about Cerner?** You can only have two patient charts opened at a time, which poses a challenge if you are trying to multitask or your tasks necessitate having multiple charts open simultaneously. It would be helpful to have to ability to have more than two charts open at a time. **What problems is Cerner solving and how is that benefiting you?** Cerner allows entering orders quickly and communicating with other staff quickly as well. It also makes training new staff members more efficient because it is easy to use and learn. ### 14. Cerner Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2021 **What do you like best about Cerner?** There are tabs for various departmental results such as lab, dietary, pharmacy, so that everything is well organized. **What do you dislike about Cerner?** Cerner only provides infrastructure for many functions. You need to have an IT team build functions for templates. Cerner doesn't do that build for you. **What problems is Cerner solving and how is that benefiting you?** It's a very good EHR system for physician, ancillary, pharmacy, radiology and all other departments. It is also very good for results documentation. However, it is poor for patuent interface and posting results for patients to access. ### 15. Massive and Secure System that needs high maintenance **Rating:** 4.0/5.0 stars **Reviewed by:** David W. | Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Cerner?** Cerner has tons of features and can be tailored to the needs of your business. Great security features as well. **What do you dislike about Cerner?** It requires a lot of maintenance to manage if using it at high volumes, which is how it is used at my workplace. It also takes some time to learn how to use optimally. **What problems is Cerner solving and how is that benefiting you?** Cerner is used at my workplace for managing all health systems records and submitting orders. The benefit is the ability to organize and securely maintain so much data. ### 16. cerner- too many ways to do the same task **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2018 **What do you like best about Cerner?** I like that you can really customize the program. **What do you dislike about Cerner?** There are many things that i dislike, but the biggest concern I have is the fact that there seems to be multiple ways to carry out the same task. This leads to people being on different pages and sometimes things getting lost in the shuffle. **Recommendations to others considering Cerner:** to wait for them to really work out the kinks **What problems is Cerner solving and how is that benefiting you?** We are working on customer relationships and communication so that it becomes more efficient for the patient and easier for them to get ahold of us if they need something ### 17. Pre Services Team Lead **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Cerner?** Cerner Electronic Medical Record (EMR) is user friendly and supported by many facilities. **What do you dislike about Cerner?** Cerner is a few years behind in technology updates. Whereas competitors like Epic have been able to advance many features and become more user and technology friendly. **Recommendations to others considering Cerner:** Cerner is a good competitor to Epic Systems. **What problems is Cerner solving and how is that benefiting you?** Cerner is not necessarily solving problems, but benefiting hospital systems that still use their EMR software. ### 18. High Functioning but High Maintenance **Rating:** 2.5/5.0 stars **Reviewed by:** Jereme W. | Postdoctoral Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2021 **What do you like best about Cerner?** Security features, functionality, and ability to integrate with a variety of platforms are some of best qualities about Cerner. **What do you dislike about Cerner?** Perhaps because of its large infrastructure due to the massive amounts of information on our system, it can often be slow and buggy. It has to be maintained well by large IT team. **What problems is Cerner solving and how is that benefiting you?** Cerner maintains all electronic hospital records and allows access to records and orders across the medical institution. There are also several platforms built by are team to integrate patient reported outcomes and pull patient data for big data studies and study recruitment. ### 19. Take care of your health, with the promptness of sifting. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2021 **What do you like best about Cerner?** The system of cerner can define the progress of your health before situations of risk, recognize orders of ultrasounds by means of computerized scanner, apply editions in real time for radiographies at complete body level, act under financing of bank collaboration with amortizations of credit of insurances, backups of monetary impulse for surgeries of emergencies, Accuracy of references for foreign medicines, application of inventory of web purchases in the cart, progress of prioritization of assisted business health, acceptance of license of pharmaceutical procedure, balance the dimensions of implementation of medical general revision equipment of my company, which conditioned greater networks of assurance of electronic operation. **What do you dislike about Cerner?** Cerner brings in its system an error of formation of credit notes to validate the legitimacy of the program of payments of the users, doing that the users must pass for a precise order of follow-up of adjustment of tariffs and commissions of services of qualification of beds, medical equipments, electronic polls, digital signature of récipes for the purchase of inputs particular of the client, indispositions of domain of portfolios of commercial assets, they increase the des configuration of the panel of attentions web of the platform of this application, preventing that an impeccable operative management is realized, on having had deficiencies of administrative internal control. **Recommendations to others considering Cerner:** The organization of medical data established by cerner allows you to implement an operative follow-up control of patients affected by common pathologies, simplification of management of vascular electrocardiograms within a digitalized standard, opportunities of clinical financing personalized to the possibilities of the user, access addresses of encrypted data storage with coordination references of emergency web visualization of patients with multimedia prioritization of images, operative percentages, precision of laboratory results, compliance with personalized appointment coding, increase the performance of my company's system in the face of private health problems. **What problems is Cerner solving and how is that benefiting you?** I use cerner because it is a fresh, fast and safe software to increase the specialized attention by professionals of the medical part in my company, where its uses go from the guarantee of insurance of my nominal list of employees, medical insurance against damages in the work environment, imports of reports private health management, Sales activations for the control of treatments against severe pathological conditions, accumulation of data for the knowledge of patients with deficient assistance control to calculate their blood pressure, evaluation of cholesterol levels in the blood, digital api correlations, extraordinary functions for the health dimension are managed with this network. ### 20. An impressive management of corporate health control is established with cerner. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2021 **What do you like best about Cerner?** Cerner software, encodes your data automatically, defines a presentation report relationship, regulates the medical practice indexes in your company, manufactures intuitive care for the user, manages computerized medical record tracking levels, alternates through information backup positions, recognizes the possibilities of medical report transfer, manages the personalization of chronological appointment supports, provides message positioning loads through e-mail, incorporates internal control definitions for medical material shipping, drug order load tracking, are recognized by the performance of this platform in my company. **What do you dislike about Cerner?** It is not completely secure your web assistance dialing, because the alternative supply of data storage in the cloud includes deficiencies in control of digital assets, preventing that the content processed by the sifting system is safely stored, increasing the possibility of suffering loss of reports, inefficient follow-up redactions for product purchase offers, coding errors of certified prescription management reports, incomplete coordination of corporate welfare unbalance the quality of processing achieved by this server, altering the order of achievements of your application. **Recommendations to others considering Cerner:** I keep a reasonable attention to the recommendation index of cerner, since its possibility of extension of health resources keeps my employees in harmony within the work environment, designing proven jobs of consultation assistance with professional doctors, protections of informative links of blood result search plans, selections of financing of clinical costs, manipulation of dates for customizable events of technological hiring of equipment for business use, follow-up interaction to prioritize communication alternatives between clients, maintenance of mobile applications followed by medical practices on shared screens, work to recognize health problems among your company's work team and define treatments focused on their pathology. **What problems is Cerner solving and how is that benefiting you?** With the tools of cerner I contribute to the increase of the operability of my health planning system, detection of medical irregularities in patient data, activation of independent search of medical exams, clinical history, references of technical invoicing of emergency hospitalization, disposition of electronic signature of documents of purchase of supplies, import of segments of control of common illnesses, dimensions of recognition of pathologies by means of analysis of routine understanding, prioritizations of archiving of documentation, establishments of protocol of special attentions are used with this platform. ### 21. Well equipped platform for the Acute care setting **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Cerner?** It is a reasonably priced, well-equipped platform for the Acute and most specialty settings **What do you dislike about Cerner?** IT requires a lot of one-off customization, depending on your specialty. **What problems is Cerner solving and how is that benefiting you?** Patient management and scheduling ### 22. Cerner Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2020 **What do you like best about Cerner?** I appreciate how systemic and traditional the system is. **What do you dislike about Cerner?** I dislike that there’s charting in multiple places and some there’s there a lack of synching between systems. **Recommendations to others considering Cerner:** It’s easy to use when done so. **What problems is Cerner solving and how is that benefiting you?** Being able to add comments and “speak” for what’s lacking. ### 23. Electronic Health Record **Rating:** 3.5/5.0 stars **Reviewed by:** jose Roderick J. | Learning & Performance Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Cerner?** Having access to patient data at an instance helps in the treatment especially when all providers use the same system. **What do you dislike about Cerner?** There is way to much clicking to get to the needed information and at times it is not organized to show the patient and the disease progression **What problems is Cerner solving and how is that benefiting you?** This application solved the deciphering of providers handwriting thus making it legible as well as instant communication to 3rd parties like the patient's pharmacy, lab, xray, etc. ### 24. Has a learning curve **Rating:** 4.0/5.0 stars **Reviewed by:** Kenyetta R. | LPN, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2020 **What do you like best about Cerner?** Can access records easily. Can filter patients **What do you dislike about Cerner?** Very strong learning curve. Every day still learning new tricks **What problems is Cerner solving and how is that benefiting you?** Able to access records across healthcare systems ### 25. Cerner in hospital **Rating:** 5.0/5.0 stars **Reviewed by:** Lorelie B. | Operating Room Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Cerner?** I like the cerner because it is user friendly, can input and save data as default so it makes the work easier especially if you have default on the routine. **What do you dislike about Cerner?** Sometimes its hard to log in but i believe it is the connection of internet, so far none. **What problems is Cerner solving and how is that benefiting you?** This is a hospital software that we used for every patient. ### 26. Very user-friendly and customizable **Rating:** 3.5/5.0 stars **Reviewed by:** Aaron G. | Hospitalist Physician, Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2019 ### 27. A detailed method for creating patient electronic medical record. **Rating:** 3.0/5.0 stars **Reviewed by:** Sascha M. | Social Media Communications Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Cerner?** As a medical scribe in an emergency room I am extremely familiar with the many aspects of Cerner. I have spent endless hours in the past 3 years creating lengthy detailed documents in cerner. The greatest benefit of cerner is the many details that are available to be found within in the system. Not simply the patients previous visit within the emergency room, but as well as previous hospital admission and hospital related urgent cares. Information is easily pulled in through the system with little work required on behalf of the one creating the chart, this includes PMHx, FHx, medications, allergies, and all diagnostic testing done while in the emergency room. Everything is very clearly labeled and once you have become familiar with the system it takes seconds to access any specific patient information. **What do you dislike about Cerner?** It has it's finicky moments when cerner will shut down at random, most often whether or not the document saved within 2 minutes it will reappear with no details lost. Although it typically shuts down at least once a shift, I have never lost a chart due to this or had to start over with the chart I had created. **Recommendations to others considering Cerner:** Once you are familiar with the system you are able to get to the information you need without even thinking about it. This takes times but with practice going to find something within cerner will take seconds. **What problems is Cerner solving and how is that benefiting you?** Quickly able to determine any needed information about a patient if they have been previously seen within out hospital system. From leaving the physician room to walking to the patients rooms I am able to determine what their last visit was for, what past medical history they have, and what medications they are currently on - All within just a minute. ### 28. Completed EMR but not the most efficient or intuitive. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Cerner?** Has all the features of an effective EMR system. **What do you dislike about Cerner?** Compared to EPIC is not as easy train with and lacks the templates that makes documentation much easier. **Recommendations to others considering Cerner:** Check out other EMR and assess the pros and cons and know what it is your system needs. **What problems is Cerner solving and how is that benefiting you?** I'm not seeing any solutions with Cerner as I'm no longer using the platform. ### 29. Cerner review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2020 **What do you like best about Cerner?** It's a electronic medical re ord system that provide a full history for the patient health problems and hospital visits in all over the country. It's easy to get any needed informant instantly . And the ability to generate graphics presentation of the requested info. It reduces the time of searching any medical info to make a clinical judgment. **What do you dislike about Cerner?** Nothing ...its almost the perfect application **What problems is Cerner solving and how is that benefiting you?** Refused the time of searching a paper medical record. Go green hospital with minimal use of papers l. Ability to record the information for life time. Reducing the risk of losing the information . ### 30. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Cerner?** Easy to navigate! User friendly! Great for people learning this software the first time! Every organization should use this program. **What do you dislike about Cerner?** I loved everything about it! There is nothing I wouldn’t change. **What problems is Cerner solving and how is that benefiting you?** It makes me more time efficient and I can get more work done. ### 31. Good documentation system **Rating:** 4.5/5.0 stars **Reviewed by:** Ernest K. | Physical therapist assistant , Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Cerner?** Documentation system is easy to use. Item are easy to navigate for documentation purposes to report patient current status in hospital or hospital based skilled nursing facility. Log in credential is easy to change **What do you dislike about Cerner?** Repetitive item entry for database. Connectivity issue occur frequently. **Recommendations to others considering Cerner:** Consider that most of the documentation submitted will be repetitive. Give staff members direction on what is required in each item in order to avoid redundant notes and updates **What problems is Cerner solving and how is that benefiting you?** Completion of timely documentation. Ease of ability to review doctors, nursing and other medical professionals notes and updates. ### 32. Relatively easy to learn to use and to document on. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Cerner?** I like that Cerner is not a web-based program, meaning that if the internet goes down, it may still work. I like that all of the information is accessible in one area, allowing me to access the physician's notes, nurse's notes, and other disciplines notes with ease. **What do you dislike about Cerner?** I don't like that you have to change the date range each and everytime you access the reports and records. **Recommendations to others considering Cerner:** I would look at how best to implement Cerner in all areas of the hospital. We presently use it in the inpatient hospital, but utilize other documentation systems in the nursing home/short-term rehabilitation setting (Optimus) and another documentation system (Medilinks) in outpatient setting. **What problems is Cerner solving and how is that benefiting you?** We are better able to document quickly with Cerner because of updates we've had to our system. This saves time and makes us more efficient. ### 33. Pretty good EHR system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2019 **What do you like best about Cerner?** I have used 3 different charting systems as a nurse and this was my middle of the road choice. It flows like Microsoft word which I was very familiar with so that was easy to get used to this program and all the shortcuts and how it worked. There were lots of options to chart things and you could get very specific. Alot of it was free text which has it's pros and cons. I love how it automatically calculates your I/Os based on all meds that are running at the rates you document. **What do you dislike about Cerner?** Sometimes there were lots of unnecessary steps to do things. And sometimes docs could not see the same things that nurses see so they were not seeing all our documentation. I think it was overcomplicated at times. **Recommendations to others considering Cerner:** Honestly go with EPIC if your system can afford it. **What problems is Cerner solving and how is that benefiting you?** Pretty easy to document on my patients. It is more integrated with all providers seeing mostly the same content than some other EHRs. Their copy and paste feature is nice for quick charting when nothing has changed from previous. ### 34. Decent for a new user **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan Ming-Yan F. | Resident Physician, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2019 **What do you like best about Cerner?** It has fairly intuitive functionality that made it easy to switch to Cerner from Epic which I used at my previous job. **What do you dislike about Cerner?** It can be annoying to toggle between all the different pages. I have had issues with writing notes in one window, having to leave it to fetch some other data, and then losing my work on the note and having to start over again. **What problems is Cerner solving and how is that benefiting you?** I use Cerner as EHR to take care of patients in the hospital. ### 35. Hospital management and patient information flow. **Rating:** 4.5/5.0 stars **Reviewed by:** Malcom T. | Medical Doctor, Medical Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Cerner?** Its great interoperability and many integration is also marvelous for the hospital health management functionality just one of my best features. **What do you dislike about Cerner?** I dont like the fact that I have to sighn to each and every single programme of it they should just make it to a one general sign in. **Recommendations to others considering Cerner:** Incase you are looking for an electronic management tool for your hospital then it is time you consider taking it for the flow in different hospital departments. **What problems is Cerner solving and how is that benefiting you?** Scheduling of our hospital patient activities such as surgery, maternity, laboratory and ER patient scheduling. ### 36. Cerner is great most of the time **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2019 **What do you like best about Cerner?** Cerner is very self explanatory and allows those who have never worked with cerner to use it. **What do you dislike about Cerner?** Cerner likes to hide things within folders and other areas that makes it harder to find pt. information. **What problems is Cerner solving and how is that benefiting you?** We are solving the issue of having too many things in the task bar. We have realized it is great for having a lot of information in the same space ### 37. Satisfied with Cerner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2019 **What do you like best about Cerner?** The icons and colors to define sections and assignments make it user friendly **What do you dislike about Cerner?** I dislike that there is no easy way to chart notes without writing a clinical event. If you can’t Ed documents, nursing note, you can not see it on the flow chart...so no one ever sees it unless they do chart reviews **Recommendations to others considering Cerner:** Don’t be intimidated you will get used to it **What problems is Cerner solving and how is that benefiting you?** Not necessarily solving any problems with it. I am managing charting patient care. It’s beneficial because once you get used to it it is easy to use ### 38. Cerner review **Rating:** 4.0/5.0 stars **Reviewed by:** Madison L. | Paramedic , Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2019 **What do you like best about Cerner?** I LOVE cerner. Cerner is the program my company utilizes for documentation and keeping track of patients. **What do you dislike about Cerner?** Sometimes I have noticed that when we change things on cerner, it takes a bit for everyone’s interface to change. But that is a very small dislike. **What problems is Cerner solving and how is that benefiting you?** We are solving any and every problem. ### 39. Cerner Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley S. | School Nurse, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2019 **What do you like best about Cerner?** Cerner is very easy to use. The Ad Hoc I believe is the best feature, and this is something Epic is lacking. Cerner is very easy to navigate. **What do you dislike about Cerner?** Having to use Athena to check in patients, and not having access to outside records (which they have started to do with Wheaten Franciscan records) **Recommendations to others considering Cerner:** I believe cerner is much easier than using EPIC. Only downfall is if you need any technical support you have to call IS. They do not have an ambulatory tip sheet like EPIC does. **What problems is Cerner solving and how is that benefiting you?** Patient care (charting) ### 40. I use Cerner at the hospital I work at. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Cerner?** EMR interface is streamlined. I like how the lab values are organized and the processing time. **What do you dislike about Cerner?** It is hard to search lab values, the search feature should be better integrated. Making patient lists is also a little strenuous. **What problems is Cerner solving and how is that benefiting you?** I am involved in treating patients and interpreting patient charts. ### 41. Advanced Easy to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2019 **What do you like best about Cerner?** This is a very advanced program that is easy to look up notes, vitals, past notes, meds and data is easily passed on from one person to another. **What do you dislike about Cerner?** Has a lot of different tabs and ways to navigate between data and needs coach to learn, but overall it's worth it. **Recommendations to others considering Cerner:** Make sure you have coaches to train staff **What problems is Cerner solving and how is that benefiting you?** Problems solved would be that lots of data, past records can be stored and retrieved easily. ### 42. Corner: useful for nurses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Cerner?** I like how easy it is to use for charting and to see what the doctors have ordered. **What do you dislike about Cerner?** It doesn’t have as many features as other brands and isn’t as as Ascetically pleasing **Recommendations to others considering Cerner:** Update the settings more and make communication between doctors and nurses easier **What problems is Cerner solving and how is that benefiting you?** Center has made charting easy allowing me to spend less time on the computer and more time interacting with patients ### 43. Solid EMR System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2019 **What do you like best about Cerner?** It does a good job of organizing all of the records and having a diverse set-up to capture it all **What do you dislike about Cerner?** It isnt as user friendly as other EMRs like EPIC. You need more clicks to get to where you want to go. **Recommendations to others considering Cerner:** Be prepared for a high learning curve but it has a lot of capabilities once you learn it. **What problems is Cerner solving and how is that benefiting you?** Maintaining patient records ### 44. Cerner review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Cerner?** I use Cerner at work. I work at a hospital it it’s the way we put in orders, patients hx and doctors notes. **What do you dislike about Cerner?** I don’t like that there is a lot of clicking. It’s something I’ve gotten use to too but there can be shortcuts based on how much we use this program **Recommendations to others considering Cerner:** None **What problems is Cerner solving and how is that benefiting you?** We cut a lot of time charting using this program which we assume is why which switched to this about 3-4 years ago. ### 45. Love this program! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Cerner?** I have been exposed to many different types of EHR programs in the hospital setting and this is by far the most user-friendly! **What do you dislike about Cerner?** Honestly, there is not one aspect that I dislike. **What problems is Cerner solving and how is that benefiting you?** Ease of charting, the ability for a healthcare professional to find a patient's information quickly ### 46. Cerner has been very easy to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor M. | Care Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2019 **What do you like best about Cerner?** With Cerner, we can access our client's information with other providers within our agency. **What do you dislike about Cerner?** We are unable to use Cerner outside of our agency which is challenging when we work in a community-based program and are not always in the office to access the software. **Recommendations to others considering Cerner:** No additional recommendations at this time. **What problems is Cerner solving and how is that benefiting you?** We are able to use this software to document our treatment notes, assessments, and client demographic information. ### 47. Corner is a useful software for healthcare professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Cerner?** It is a very useful software that allows me to be more efficient at my workplace. **What do you dislike about Cerner?** There are not many cons of this software. However, there are the occasional glitches in the system just as there are in anything else. **What problems is Cerner solving and how is that benefiting you?** The benefits of Cerner include time management, organization, and better care of my patients. ### 48. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2019 **What do you like best about Cerner?** Easy to use. Seems to be very customizable **What do you dislike about Cerner?** I haven’t personally found things I dislike. I’m not an administrator but if there is ever a problem or something that needs fixed it gets done. Requests I have made to alter our charting in Cerner have been completed if approved by management. Hey do have a lot of updates that cause downtime but that is pretty standard I’m sure. **What problems is Cerner solving and how is that benefiting you?** Patient charting ### 49. A usable, but not my favorite EMR **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about Cerner?** I like the power plan function and the preloaded plans uploaded by my hospital that make common order sets accessible. I find the fusion mobile app easy to use and fast for on the go lookup of information I find the graphing functions very helpful **What do you dislike about Cerner?** -wish there was a HIPPAA compliant photo application in fusion that would let me upload images to a patients chart -it would be nice if you could set a triggering event which would auto initiate a power plan (such as admission to the floor) -would really benefit from a search function to search the patient chart **What problems is Cerner solving and how is that benefiting you?** Fast order placement, I love being able to save my most used orders. Graphing function on vitals and labs really helps me visualize trends. ### 50. Feels like Home **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2019 **What do you like best about Cerner?** I have used Cerner for the majority of my nursing career and the ease of using it feels like home. I especially like that there are only 1-2 ways to get to a specific area of the chart rather than endless options that can leave you feeling confused. **What do you dislike about Cerner?** Cerner does have room for improvement because the user finds themselves clicking and clicking to get to one area of the chart. It would be more convenient to reach an area of the chart with one to two clicks. Also double charting can be time consuming when trying to complete certain tasks or documentation **What problems is Cerner solving and how is that benefiting you?** Cerner helps the staff recognize the urgency of certain tasks and provides different icons for different tasks ordered which is great visualization for everyone. ## Cerner Discussions - [What is Cerner used for?](https://www.g2.com/discussions/what-is-cerner-used-for) - [View Cerner pricing details and edition comparison](https://www.g2.com/products/cerner/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+17%3A06%3A37+-0500&secure%5Bsession_id%5D=df62ab44-9a36-4793-bd70-d954a448493d&secure%5Btoken%5D=f85ce52d06b5da55bf856739ae8a1f25cd219983b43f0c4a878daef8adc202ab&format=llm_user) ## Cerner Integrations - [Samsung GALAXY SDK](https://www.g2.com/products/samsung-galaxy-sdk/reviews) ## Cerner Features **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Agentic AI - EHR** - Autonomous Task Execution ## Top Cerner Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (894 reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) - 3.7/5.0 (156 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) - 4.4/5.0 (159 reviews)