Centreon Infra Monitoring Reviews & Product Details

Centreon is a comprehensive IT monitoring solution designed to help organizations gain full visibility and control over their IT operations. By providing real-time insights into system performance, network health, and application availability, Centreon enables businesses to proactively manage their IT environments, ensuring uninterrupted operations and optimal resource utilization. Targeted primarily at IT departments and operations teams, Centreon serves a diverse range of industries, from small businesses to large enterprises. Its user-friendly interface and customizable dashboards make it accessible for both technical and non-technical users. This versatility allows organizations to tailor the monitoring experience to their specific needs, making it an invaluable tool for maintaining operational efficiency and enhancing service delivery. One of the key use cases for Centreon is its ability to prevent downtime through proactive issue detection. By continuously monitoring critical systems and applications, Centreon alerts IT teams to potential problems before they escalate into significant outages. This proactive approach minimizes disruptions and helps organizations maintain a reliable IT infrastructure, which is essential for meeting business demands and ensuring customer satisfaction. Centreon also emphasizes resource optimization, allowing businesses to maximize efficiency and reduce IT costs. By providing detailed insights into resource utilization, organizations can identify underperforming assets and make informed decisions about capacity planning and resource allocation. This capability enables businesses to streamline their IT operations, ultimately leading to cost savings and improved performance. In addition, Centreon enhances the user experience by delivering consistent, high-quality IT services. With its comprehensive monitoring capabilities, IT teams can ensure that applications and services are running smoothly, providing end-users with the reliable performance they expect. This focus on user experience fosters customer loyalty and supports overall business success by aligning IT services with organizational goals. Centreon distinguishes itself in the IT monitoring category by combining powerful monitoring features with a user-centric approach. Its ability to deliver actionable insights, prevent downtime, optimize resources, and enhance user experience makes it a vital tool for organizations looking to improve their IT operations and achieve business success.

Product Website

Seller

Centreon

Languages Supported

German, English, French, Spanish

Product Description

Centreon develops enterprise IT monitoring solutions based on industry standard open source.

Overview by

Richard Keromen

Pricing

Pricing provided by Centreon Infra Monitoring.

Centreon Freemium IT-100

Free

100 monitored equipment

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Centreon Infra Monitoring Integrations

(36)

Verified by Centreon Infra Monitoring

Centreon Infra Monitoring Media

Centreon Infra Monitoring Demo - Centreon Dashboard - Network Monitoring

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Infra Monitoring Demo - Centreon Dashboards - IT Infrastructure onboard cruise ship

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Infra Monitoring Demo - Centreon Dashboards - Monitoring cold storages

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Infra Monitoring Demo - Centreon Dashboards - Operational Technologies

You may create and share your own custom dashboards, choosing and organizing widgets to visualize all relevant information.

Centreon Infra Monitoring Demo - Centreon Resource Status - Alert Management

Showing all active alerts

Centreon Infra Monitoring Demo - Centreon Resource Status - Root Cause Analysis

Showing details on active alerts.

When evaluating multiple monitoring solutions, it’s often necessary to compare self-hosted platforms, which are installed on premises, with SaaS solutions, which are cloud-based.

When it comes to IT monitoring, you have to choose from a wide diversity of solutions, which is great! In particular you’ll get to choose between two acquisition models, open source and commercial off-the-shelve (COTS).

90 seconds to understand why monitoring beyond IT is so important with this real-world example!

Official Downloads

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Interactive Demo

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Centreon Infra Monitoring Reviews (85)

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Jean-Philippe C.

Responsable Production Informatique

Enterprise (> 1000 emp.)

12/18/2025

"Centreon: Save time and achieve efficient monitoring with advanced features"

4.5/5

What do you like best about Centreon Infra Monitoring?

Thanks to its advanced mapping features and its numerous monitoring connectors, Centreon truly saves us valuable time and offers us the ability to effectively monitor a heterogeneous information system: from "small" hardware to specific probes for a database, for example. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The only negative point concerns Centreon's change in strategy regarding its licensing model, which now operates per probe rather than per host. In our situation, this proves to be quite restrictive, as some of our hosts only have a single probe, such as ping, for example. Fortunately, we were able to reach a satisfactory compromise with the sales team. Review collected by and hosted on G2.com.

What problems is Centreon Infra Monitoring solving and how is that benefiting you?

Centreon allows centralizing all monitoring data within a single console, thus offering instant visibility on the information system, incidents, and their level of criticality. Thanks to monitoring connectors, one benefits from a considerable time saving and increased reliability. This also frees up time to focus on higher value-added tasks. Finally, monitoring dashboards and specific maps can be easily shared with teams, which improves collaboration and tracking. Review collected by and hosted on G2.com.

NOULOT S.

Ingénieur de Production Informatique

Enterprise (> 1000 emp.)

12/10/2025

"Exceptional flexibility and interoperability with Centreon"

5/5

What do you like best about Centreon Infra Monitoring?

What is appreciable about Centreon is the ability to have monitoring probes based on provided templates and/or to create our own monitoring scripts. This gives the product great flexibility. There are numerous API tools that allow for easy interoperability with other solutions. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Setting up Centreon in high availability (HA) mode can be a technical challenge. Fortunately, the support team, particularly competent, assists us effectively to ensure a robust and permanently available monitoring infrastructure. Review collected by and hosted on G2.com.

What problems is Centreon Infra Monitoring solving and how is that benefiting you?

Centreon allows us to centralize and automate the monitoring of our entire IT infrastructure (servers, networks, applications, databases, etc.). It addresses several key issues:

Complete visibility: it offers a unified view of the status and performance of all components, avoiding blind spots in monitoring.

Proactive incident detection: thanks to configurable probes and alerts, anomalies are identified before they impact users or services.

Reduction of diagnostic time: dashboards and reports facilitate cause analysis and speed up resolution.

Interoperability: numerous APIs allow Centreon to integrate with other tools (ITSM, automation, reporting), streamlining processes.

High availability: in HA mode, monitoring remains operational even in the event of a node failure, ensuring service continuity.

Benefits for us:

Improvement in the reliability and availability of IT services.

Time savings for technical teams thanks to centralized and automated monitoring.

Reduction of service interruptions and better user satisfaction.

Ability to anticipate and prevent incidents rather than endure them. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for the detailed feedback! We're glad Centreon brings you flexibility, visibility, and reliability. Noted on the HA setup complexity, great to hear our support team is making a difference.

The Centreon Team

sayato p.

Admin système réseau

Mid-Market (51-1000 emp.)

9/8/2025

"Complete Solution, but Complex to Master"

3/5

What do you like best about Centreon Infra Monitoring?

I like the readability on critical alerts once well configured, and the ability to create customized and efficient dashboards according to the teams. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The official documentation for some plugins leaves much to be desired, especially for the IBM MQ plugin, which is complex even for an expert. The interface is not always user-friendly, making the search for options sometimes complicated in the templates. Getting to grips with Centreon is quite complicated for a novice, requiring a lot of knowledge to be well utilized. Our previous solution, INM, was easier and faster to use for similar tasks. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your detailed feedback! We're glad Centreon meets your monitoring needs once set up. We've noted your concerns on UX, documentation, and plugin coverage all areas we're working to improve.

The Centreon Team

Damien L.

Architecte Solution Cloud

Mid-Market (51-1000 emp.)

3/27/2025

"Intuitive Interface but QA Improvements Needed"

5/5

What do you like best about Centreon Infra Monitoring?

I appreciate Centreon for its simple interface and clean graphics, which make monitoring our equipment in the Azure cloud easy to manage. The relevant reports generated are very useful for tracking availability rates. Additionally, it is accessible to both insiders and novices, which is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The first minor versions of major releases contain too many bugs, improve the QA. Installing Centreon on-premise is not that easy. The hardest part is adapting it to its context. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thank you for your great feedback!

We're glad you find Centreon’s plugin and auto-discovery features helpful for simplifying configuration.

We understand that updates can sometimes bring challenges, and we appreciate your patience as we work to resolve them quickly. It’s great to see how Centreon supports your anomaly detection, metric production, and SLA control needs.

Thanks for your trust and support!

The Centreon Team

ASAEL N.

Analyste QoS

Mid-Market (51-1000 emp.)

12/15/2025

"Centralized Supervision and Reactive Alerts, An Indispensable Tool"

5/5

What do you like best about Centreon Infra Monitoring?

I particularly appreciate the centralized vision of the infrastructure, which allows for effective supervision of servers, networks, and applications.

The richness of plugins and the ability to customize checks make it easier to adapt to complex environments.

Real-time alerts and configurable notifications enable a quick response to incidents.

The rapid integration of hosts Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

I always encounter an error message when I access my custom Maps. API Error Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your review! We're glad Centreon helps you stay proactive and adapt to complex environments. We've noted the issue with custom Maps, feel free to reach out or share more on The Watch!

The Centreon Team

See how Centreon Infra Monitoring improved

Karam N.

Senior Global Infrastructure Engineer

Mid-Market (51-1000 emp.)

9/18/2025

"Good Monitoring Tool but it must improved"

2.5/5

What do you like best about Centreon Infra Monitoring?

- Business Activities, Map.

- Very good Graph and insight of Monitoring Data. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

- Limitation on Dashboard

- Jira integration is a disaster, we are facing a lot of issues with Jira Ticketing (Duplicated Tickets, System is not creating Tickets for all Alerts)

- Reporting are not always visible, a lot of difficulties of adjusting a Report.

- Lot of System Coding from the Centreon Administrator is required. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for your honest feedback! We're glad Centreon helps with alerting and data insights. Your points on dashboards, Jira integration, and reporting are well noted — improvements are in progress.

The Centreon Team

Olivier K.

Head of IT Operations

Enterprise (> 1000 emp.)

10/24/2025

"Reliable Monitoring with Great Support, Minor Upgrade Hiccups"

4.5/5

What do you like best about Centreon Infra Monitoring?

very useful tool to monitor your infrastructure, reliable, easy to use, and now that it is included in an observability platform including a log manager and a DEM tool, it is very useful to ensure that your business is always ready for new challenges Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

sometimes the upgrade to a new version can create issues but usually it is quickly fixed by the support team Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for the great feedback! We're glad Centreon helps you meet SLAs and supports your business continuity. Noted on the upgrade hiccups and happy our support team has been responsive.

The Centreon Team

Gaetan M.

System Administrator

Mid-Market (51-1000 emp.)

6/26/2025

"One of the best if not the best monitoring solution"

5/5

What do you like best about Centreon Infra Monitoring?

Ease of use, robust, flexible, and scalable solution. Auto-discovery, Monitors on-prem and cloud resources. Hitorical graphs Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

So far, I don't have many negatives to think about. Review collected by and hosted on G2.com.

What problems is Centreon Infra Monitoring solving and how is that benefiting you?

Before implementing Centreon, our infrastructure had no centralized monitoring solution. We were relying on manual checks, reactive troubleshooting, and fragmented logs — which made identifying and resolving issues both time-consuming and inefficient.

We selected Centreon after a thorough evaluation, and it quickly proved to be the missing piece in our operations. It provided immediate visibility into the health of our on-prem infrastructure — including servers, network devices, storage systems, and critical services.

What convinced us was Centreon’s ability to deploy rapidly, integrate easily with SNMP and custom plugins, and deliver real-time, actionable dashboards. It gave our team a clear view of the entire estate, significantly reducing blind spots and alerting us to issues before they impacted users.

With no monitoring previously in place, Centreon brought structure and confidence to our IT operations. Its intuitive interface, powerful alerting system, and extensive customization options allowed us to adapt the platform to our exact needs. The team quickly adopted it and praised how easy it was to use and extend.

Today, Centreon is the foundation of our monitoring strategy, and it’s hard to imagine operating without it. We highly recommend it to any organization looking to establish a robust monitoring framework — especially if starting from scratch. It’s a true enabler for operational maturity and proactive incident response.

We've now used it for 3 years. Review collected by and hosted on G2.com.

Response from Richard Keromen of Centreon Infra Monitoring

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Thank you Gaetan for choosing Centreon as the foundation of your monitoring strategy. We're delighted to have been a part of your operational maturity and proactive incident response.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/18/2025

"Data Center Solution | Field Service Engineer"

4/5

What do you like best about Centreon Infra Monitoring?

What I really like about Centreon is how it gives me one clear view of everything in the infrastructure without having to juggle multiple tools. The dashboards are easy to tailor, so I can quickly see what actually matters. Plus, the huge range of connectors makes it simple to plug in different systems, and the distributed setup scales well as the environment grows. It just makes monitoring feel a lot more organized and under control. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Honestly, the hardest part with Centreon is the setup and upgrades—they can be a bit technical and time-consuming if you don’t already have experience. Some parts of the interface also feel a little old-school compared to newer tools. Once it’s running it works really well, but getting there takes some effort. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thanks for the great review! We're glad Centreon brings clarity and control to your monitoring. We’ve noted your feedback on setup and UI, improvements are ongoing.

The Centreon Team

See how Centreon Infra Monitoring improved

Yohan R.

Ingénieur Systèmes

Enterprise (> 1000 emp.)

5/12/2025

"A complete and effective product"

5/5

What do you like best about Centreon Infra Monitoring?

Centreon offers us a clear and comprehensive interface for monitoring our infrastructure (servers, network equipment, photocopiers, websites, etc.). The dashboards (customizable) provide good visibility on the state of our IT system. Additionally, the large number of plugins facilitates integration. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Getting started can be a bit complex, especially for users who are not familiar with monitoring tools, but support is available in case of questions. Nevertheless, once the product is well configured, it remains stable and efficient. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

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Thank you Yohan for your great feedback! We're happy to hear that Centreon’s clear interface, customizable dashboards, and wide plugin catalog help you monitor your entire infrastructure effectively.

We understand that getting started can be a bit challenging, and we’re glad our support team has been helpful. Once configured, it’s great to know the platform brings you both stability and efficiency.

If you have questions or suggestions, feel free to join our user community The Watch: https://thewatch.centreon.com 👥

Thanks again for your trust!

The Centreon Team

See how Centreon Infra Monitoring improved