Centreon Infra Monitoring Reviews & Product Details

Centreon is a comprehensive IT monitoring solution designed to help organizations gain full visibility and control over their IT operations. By providing real-time insights into system performance, network health, and application availability, Centreon enables businesses to proactively manage their IT environments, ensuring uninterrupted operations and optimal resource utilization. Targeted primarily at IT departments and operations teams, Centreon serves a diverse range of industries, from small businesses to large enterprises. Its user-friendly interface and customizable dashboards make it accessible for both technical and non-technical users. This versatility allows organizations to tailor the monitoring experience to their specific needs, making it an invaluable tool for maintaining operational efficiency and enhancing service delivery. One of the key use cases for Centreon is its ability to prevent downtime through proactive issue detection. By continuously monitoring critical systems and applications, Centreon alerts IT teams to potential problems before they escalate into significant outages. This proactive approach minimizes disruptions and helps organizations maintain a reliable IT infrastructure, which is essential for meeting business demands and ensuring customer satisfaction. Centreon also emphasizes resource optimization, allowing businesses to maximize efficiency and reduce IT costs. By providing detailed insights into resource utilization, organizations can identify underperforming assets and make informed decisions about capacity planning and resource allocation. This capability enables businesses to streamline their IT operations, ultimately leading to cost savings and improved performance. In addition, Centreon enhances the user experience by delivering consistent, high-quality IT services. With its comprehensive monitoring capabilities, IT teams can ensure that applications and services are running smoothly, providing end-users with the reliable performance they expect. This focus on user experience fosters customer loyalty and supports overall business success by aligning IT services with organizational goals. Centreon distinguishes itself in the IT monitoring category by combining powerful monitoring features with a user-centric approach. Its ability to deliver actionable insights, prevent downtime, optimize resources, and enhance user experience makes it a vital tool for organizations looking to improve their IT operations and achieve business success.

Seller

Centreon

Discussions

Centreon Infra Monitoring Community

Languages Supported

German, English, French, Spanish

Solution Type

All-in-One

Overview by

Richard Keromen

Used by FINEOS and 2 others

Beta

Pricing

Pricing provided by Centreon Infra Monitoring.

Centreon Freemium IT-100

Free

100 monitored equipment

View More Pricing Information

Centreon Infra Monitoring Integrations

(30)

Verified by Centreon Infra Monitoring

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Verified User in Government Administration

Enterprise (> 1000 emp.)

3/28/2025

"Fast and smart way to get status and metrics"

4.5/5

What do you like best about Centreon Infra Monitoring?

Enterprise edition allow a quick deployment thanks to templates provided. Catalog of connectors. Dashboard module is efficient and user friendly. Connexion with other market solutions to get or provide data is quite simple. Support team is good. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Reporting module needs to be modernize, its GUI is old fashioned. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

edit

Thank you for your detailed feedback! We’re glad to hear that the templates, connector catalog, dashboards, and integrations help you deploy and operate efficiently. And we are grateful for the kind words about our support team!

Your input on the reporting module is well noted, modernizing it is part of our roadmap.

If you ever have questions, suggestions, or want to connect with other users, feel free to join our community The Watch: https://thewatch.centreon.com

Thanks again for your trust!

The Centreon Team

See how Centreon Infra Monitoring improved

robin .

RSSI

Enterprise (> 1000 emp.)

7/1/2025

"RSSI"

4/5

What do you like best about Centreon Infra Monitoring?

Development and new features. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Support is unreachable, and the responses take way too long... Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

edit

Thank you for your long-standing trust!

We’re happy to hear that Centreon continues to meet your expectations after 20 years, and that you appreciate the ongoing development and new features.

We’re sorry to hear about your experience with support, we're working to improve our responsiveness. Don’t hesitate to also engage with our user community The Watch for tips and peer support: https://thewatch.centreon.com 👥

The Centreon Team

See how Centreon Infra Monitoring improved

Bruno F.

Senior Account executive

Enterprise (> 1000 emp.)

6/5/2025

"Very nice"

5/5

What do you like best about Centreon Infra Monitoring?

The way Centreon approaches monitoring for better digital performance Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Nothing to say at the moment given the current features that offer what our internal users expect. Review collected by and hosted on G2.com.

Response from Richard Keromen of Centreon Infra Monitoring

edit

Thank you for your positive feedback about Centreon's approach to monitoring for better digital performance! We're thrilled to hear that our features are meeting your internal users' expectations. If you ever have any questions or need assistance with anything related to Centreon, please don't hesitate to reach out. We're here to help and ensure that you continue to benefit from our monitoring solutions. Thank you for choosing Centreon!

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/19/2025

"fully observability solution and easy-to-use"

4.5/5

What do you like best about Centreon Infra Monitoring?

ease in implementation and integration with no complicated setup Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

troubleshooting and documentation not easy to consult Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

edit

Thanks for your feedback! Glad you find Centreon easy to implement and insightful. We’ve noted your comments on troubleshooting and docs, improvements are in progress. Feel free to share this in The Watch community.

The Centreon Team

See how Centreon Infra Monitoring improved

Verified User in Insurance

Enterprise (> 1000 emp.)

2/14/2025

"A good tool for monitoring and alerting at a lower cost"

3/5

What do you like best about Centreon Infra Monitoring?

Ease of plugin configuration and fairly quick implementation (for the central part + poller)

The number of devices you can monitor

Good alert management

A good quality/price ratio

Ease of use for a novice Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

No native connection to AD

No vault to store passwords (they are in plain text in the scripts)

A deployment of all modules (Map, Ban, poller, central, ...) quite complicated

An unclear version upgrade procedure

A support that is not very responsive and quite weak in analysis Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

edit

Thank you for your feedback! We are happy that you appreciate the ease of setup, alerting, and accessibility of Centreon. Your comments on the vault, module deployment, version upgrade, and support will be forwarded to the relevant teams to improve the user experience.

We continue to evolve our platform, feel free to share your suggestions on our community site: The Watch.

Thank you again!

See how Centreon Infra Monitoring improved

Dimitri L.

Monitoring administrator

Enterprise (> 1000 emp.)

6/5/2025

"Discover"

5/5

What do you like best about Centreon Infra Monitoring?

Very good for azure

Mbi

Template

Connector Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Ergonomic not user friendly

Export configuration Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

edit

We're glad to hear that Centreon is helping you with Azure monitoring, MBIs, templates, and connectors. Your input is very appreciated. We’re actively working to improve usability across the platform.

If you have suggestions or want to exchange with other users, feel free to join our community The Watch

Thanks again for your trust!

The Centreon Team

See how Centreon Infra Monitoring improved

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

2/13/2025

"Great software and service to have eyes everywhere"

5/5

What do you like best about Centreon Infra Monitoring?

Centreon is extremely flexible and works with everything we throw at it. Service and support is great. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

For now, we haven't had any issues with the product. Sometimes templates are not available but it's very rare and only for obscure products. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

edit

Thank yoThank you for your feedback! We're glad to hear that Centreon's flexibility and compatibility meet your needs and that our service and support have been valuable to you.

It's great to know that the platform is helping you monitor different environments as an MSP. If you ever have suggestions or ideas for improvement, feel free to share them on our community platform: The Watch.

Thanks again for sharing your experience!

See how Centreon Infra Monitoring improved

Jaime G.

Senior Network Engineer

Enterprise (> 1000 emp.)

10/18/2022

"Centreon - an emerging monitoring tool"

5/5

What do you like best about Centreon Infra Monitoring?

Accurately monitor devices when it goes up or down. The alert system is remarkable not only via GUI but also send an email to the respective team and management. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The cost to purchase license for support. If they can only lower the cost to compete with the best monitoring toll in the market. I believe that most of the company will move in using Centreon. Review collected by and hosted on G2.com.

Response from Richard Keromen of Centreon Infra Monitoring

edit

Thank you for sharing your positive experience with Centreon's monitoring capabilities and alert system. We're thrilled to hear that it has helped improve your business performance by minimizing downtime.

We understand your concern about the cost of purchasing a license for support. We continuously strive to provide value to our customers and will take your feedback into consideration for future improvements. If you have any further suggestions or questions, please feel free to reach out to our support team. We appreciate your support and look forward to continuing to meet your monitoring needs.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

10/17/2022

"Centreon is a powerful monitoring tool."

4/5

What do you like best about Centreon Infra Monitoring?

You can monitor lots of services from servers (windows and linux), network devices, storage and backup devices or any other device that has an IP Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

Standard template is not that helpful, mostly just guide on the format of the script.

For custom application/infra monitoring it's hard to see plugins that are agentless Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

edit

We're glad to hear that you find Centreon Infra Monitoring powerful and versatile for monitoring various services and devices.

Rohan G.

Network Engineer

Mid-Market (51-1000 emp.)

6/17/2021

"Centreon Network Monitoring tool"

5/5

What do you like best about Centreon Infra Monitoring?

Centreon is a very good monitoring tool. It covers all infrastructure-related issues and now also covers new cloud technologies like AIOps. It supports cloud augmented architecture and has excellent support services. The support team used to resolve issues within a defined SLA. Review collected by and hosted on G2.com.

What do you dislike about Centreon Infra Monitoring?

The license of the tool is costly and higher than its competitive tools. Review collected by and hosted on G2.com.

Recommendations to others considering Centreon Infra Monitoring:

Centreon is a good option for those who are familiar with the concepts of Nagios. Centreon puts a more usable interface in front of hosts and services and adds usability features, like templates and dashboards. Review collected by and hosted on G2.com.

What problems is Centreon Infra Monitoring solving and how is that benefiting you?

We use Centreon for 3 years and just switched to IMP. This tool is monitoring our worldwide infrastructure including our cloud environment. It gave us the opportunity to deploy new services with plugin packs. Since we integrate Centreon we had a better view of our infrastructure and a better response time. It's a good tool to be proactive and to know quickly the issues we have in our infrastructure. Review collected by and hosted on G2.com.

Response from Lina Garcia of Centreon Infra Monitoring

edit

It's great to hear that Centreon has provided you with a better view of your infrastructure and improved response time. We're pleased to know that it has helped you be proactive in addressing issues.