Excellent customer support service. Anytime I tried reaching them out, I was totally satisfied. Review collected by and hosted on G2.com.

Application response time might be slightly slower at some times. But very rarely. Review collected by and hosted on G2.com.

Object centric capabilities embeeded, Action flow much more powerful now and Views are much easier to implement dashboards for end users Review collected by and hosted on G2.com.

In built apps limited mostly for supply chain domain, focus now should be on banking, healthcare to build apps across different source systems Review collected by and hosted on G2.com.

We gained the maximum control of our system through Celonis. It helped us a great way to deal with the internal process optimization. Review collected by and hosted on G2.com.

Sometimes system can lag due to the server issues. Review collected by and hosted on G2.com.

QoL features and amount of them; constantly improving ease of use; number of compatible source systems or other tools available e.g. in Action Flows; dedicated customer service team; user friendly UI Review collected by and hosted on G2.com.

Some of the features take too long to load and sometimes I feel like they shoud be 'saved' once loaded 5 minutes before the next load [maybe there is a better way to describe it, sorry]. Review collected by and hosted on G2.com.

The app include all sort of analysis a process analyst wants Review collected by and hosted on G2.com.

I was unable to export the results to use it in presentation preparing apps such as MS Powerpoint Review collected by and hosted on G2.com.

Celonis has been a game-changer for our process optimization efforts, giving us a clear, data-driven X-ray into how our operations truly run. While the initial setup and learning curve were a bit challenging, the visual insights it provides are incredibly powerful and have helped us identify some bottlenecks. Review collected by and hosted on G2.com.

There could be easy to watch tutorial videos for people new to the platform Review collected by and hosted on G2.com.

it is very easy to use, with direct access to all data from different sources. the implementation of our use cases has been done very quickly with a great suport team directly from Celonis. we use two apps for audit activities for our dayly audit activities. very easy integration with SAP. Review collected by and hosted on G2.com.

nothing. it can be used for thousands of different analysis and applications Review collected by and hosted on G2.com.

Celonis provides powerful insights through process mining, enabling smarter, faster decisions. Its user-friendly interface and automation capabilities drive real business value and continuous improvement. Review collected by and hosted on G2.com.

The platform has a learning curve for beginners, but once mastered, it becomes incredibly intuitive and impactful. Review collected by and hosted on G2.com.

What I like best about Celonis is its ability to provide a comprehensive and detailed view of business processes by creating a digital twin of the company's operations. This enables organizations to identify areas for improvement and uncover hidden value efficiently. Review collected by and hosted on G2.com.

Some users find the initial setup and configuration to be complex and time-consuming. Review collected by and hosted on G2.com.

The amount of information provided automatically when data model is built is very good. It shows the process flow graph and various process flows which can be analysed to draw in deepth insights which isn't possible using traditional data visualization tools like tableau or powerBI. Data can be extracted and stored on Celonis cloud which is useful when creating views and transformations. Ease of Implementation is high. Data integration is smooth. Review collected by and hosted on G2.com.

Too much information is tough to process for non technical people. Learning curve is bit high compared to traditional data visualization tools. Bit slow when using huge amounts of data like >10TB. Little hectic process to implement real-time data analysis. Review collected by and hosted on G2.com.