--- title: Celonis Reviews meta_title: 'Celonis Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 324 reviews by the users' company size, role or industry to find out how Celonis works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 324 scale: '5' date_modified: '2026-07-16' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Celonis Reviews **Vendor:** Celonis **Category:** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 324 ## About Celonis Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. © 2026 Celonis SE. All rights reserved. Celonis and the Celonis “droplet” logo are trademarks or registered trademarks of Celonis SE in Germany and other jurisdictions. All other product and company names are trademarks or registered trademarks of their respective owners. ## Celonis Pros & Cons **What users like:** - Users value the **user-friendly environment** of Celonis, making complex data accessible to all team members. (23 reviews) - Users appreciate the **exceptional efficiency** of Celonis, which enhances visibility and drives measurable improvements in processes. (17 reviews) - Users value the **exceptional visibility** Celonis offers into processes, revealing inefficiencies and enabling actionable improvements. (15 reviews) - Users commend the **user-friendly interface** of Celonis, appreciating its clear visualizations and smooth, enjoyable experience. (15 reviews) - Users value the **user-friendly environment** of Celonis, which enables easy access and powerful analysis for all users. (14 reviews) - Users value Celonis for its **comprehensive process management** , offering detailed insights and effective organizational development. (14 reviews) - Productivity Improvement (14 reviews) - Users value the **innovative analytics** of Celonis, which provide actionable insights and enhance operational efficiency. (13 reviews) - Users appreciate **automation** in Celonis for providing deep insights and efficient identification of process improvement areas. (13 reviews) - Users value the **deep, actionable insights** from Celonis for optimizing processes and enhancing business performance. (13 reviews) **What users dislike:** - Users find the **steep learning curve** of Celonis challenging, especially for beginners needing extensive training to fully utilize it. (15 reviews) - Users find the **complexity** of Celonis in setup and interface to be overwhelming, especially for beginners. (13 reviews) - Users experience **missing features** due to frequent licensing changes and a steep learning curve for the interface. (10 reviews) - Users find the **limited features** of Celonis restrict usability and hinder effective data analysis and visualization. (9 reviews) - Users experience **slow performance** at times, with occasional delays in application response and processing speeds. (8 reviews) - Users find the **steep learning curve** of Celonis challenging, especially those new to process mining concepts and data analysis. (8 reviews) - Users find Celonis to be **complex for new users** , requiring an investment in training and setup for effective use. (7 reviews) - Lacking Features (7 reviews) - Limited Customization (7 reviews) - Not User-Friendly (6 reviews) ## Celonis Discussions - [When do I think about the scalability, of the solution?](https://www.g2.com/discussions/when-do-i-think-about-the-scalability-of-the-solution) - 1 comment, 1 upvote - [What is the best fit for Celonis EMS within a big company IT Architecture?](https://www.g2.com/discussions/35111-what-is-the-best-fit-for-celonis-ems-within-a-big-company-it-architecture) - 1 comment, 1 upvote - [What is the best way to go through the implementation- and validation phase?](https://www.g2.com/discussions/34504-what-is-the-best-way-to-go-through-the-implementation-and-validation-phase) - 1 comment, 1 upvote - [How can i establish direct API connectivity](https://www.g2.com/discussions/34199-how-can-i-establish-direct-api-connectivity) - 1 comment, 1 upvote - [What is Process Mining? How does it work?](https://www.g2.com/discussions/acout-the-process-mining-technology) - 1 comment, 1 upvote - [View Celonis pricing details and edition comparison](https://www.g2.com/products/celonis/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+13%3A21%3A25+-0500&secure%5Bsession_id%5D=6909a537-3513-43cb-830a-33225cf77058&secure%5Btoken%5D=e8a719ebfb9a905fb12062435f887b99cd081c79679f5d4c0aa6495d44f6241a&format=llm_user) ## Celonis Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [ARIS](https://www.g2.com/products/aris-aris/reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) ## Celonis Features **Data Management** - Data Consolidation - Data Validation **Invoice Management** - Capture - Repository **ServiceNow Apps** - ServiceNow Integration - Value **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Reporting** - Status - Customer Credit - History **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Reporting Structure** - Reporting Hierarchy - Report Templates - Report Types **Invoice Processing** - Matching - Payments - Tax Compliance **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Integrations** - Accounting - ERP - CPM **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Standard Analytics** - Standard KPIs - Standard Reports - Drill Down **Analytics** - Due Dates - Benchmarking - KPIs **Automation** - RPA Integration - Application Development **Transactions** - Credits - Invoices - Payments **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Custom Analytics** - Dashboards - Custom KPIs - Custom Reports - Multiple Entities **Integration** - ERP **Workflows** - Approvals - Reconciliation **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Financial Analysis** - Cross-system Integration - Decision Making **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Celonis Alternatives - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,137 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - 4.4/5.0 (1,042 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews)