What do you like best about CCC ONE?
My experiences with CCC ONE Total Repair Platform have been nothing less than superb for many reasons, but if I had to narrow it down and select what I like the very best, it would be its universal capability. There are so many ways this program has proven to be the most efficient, mainly the connection to most insurance companies and parts vendors connected to the auto industry. Insurance companies are a necessary piece of a very large puzzle, and connecting to them to get approvals for estimates, supplements, or simply to touch base about the status of a vehicle ensures no confusion for the customer, which is the most important piece of the puzzle we are talking about (so much more I could get into in regards to this, but I am limiting as for accurate and detailed descriptions). The tools provided in this amazing program, whatever level you choose to become part of your everyday function in any shop, are necessary and very easy to learn. The efficiency and ability to contact any insurance company as well as ordering parts from any vendor you choose to be a part of your network (as long as the vendor is linked with CCC ONE Total Repair Platform as well) makes for a very time-efficient and money-saving tool everyone should have access to if they plan on running a business in the Automobile industry. With the system at your fingertips, you can do just about anything you need right from this program. One of the most amazing benefits to the system is the ability to compare parts prices, whether they be used, aftermarket, OEM, or otherwise, by the simple click of a button. This system will pull up all of the vendors you have selected to use in each category and tell you cost price, list price, and give you a profit percentage for each as well. Depending on the circumstances and the rules of the game, this tool can help you save so much time and energy just on the fact you don't have to spend all that extra time making phone calls to each vendor asking them for their prices, then going over your findings and comparing to see which works best for your situation. CCC ONE Total Repair Platform does all of this for you with the click of a button and also lets you know if there is any price matching for aftermarket vs. OEM, which is helpful as we all know just for the sheer fact that OEM naturally fits the vehicle better and will save time just in the body tech's day alone, allowing multiple projects to be done rather than focusing on the fitting for an aftermarket part or the cleaning of a used or reconditioned part. This does not necessarily happen always, but a good amount of time the non-OEM parts, whatever they may be, just don't fit right, and there is fine-tuning to do, which takes up time, resulting in a lesser value at the end of the day. With this tool as a part of CCC ONE Total Repair Platform, you will most definitely benefit in so many more ways than the ones I have listed, but you can figure this out when you start using your program. The communication and ability to send estimates, supplements, and any questions, concerns, or points you may want to get across to a shop or insurance adjuster, your everyday work life will be more efficient and cost-effective with staff throughout your business, time on parts, verification of parts ordered, timelines, and so much more. I know this isn't the most in-depth review of this, but if I took the time to get into every detail of how this program is effective and necessary, we would be here forever, so some things you will just have to figure out on your own, but I have no doubt you will be extremely satisfied and brag about it yourself. The Universal capabilities this program offers are top-notch, and no one compares. I have tried a few different programs, and they have nothing on this while the price for all these programs and what is offered, in my opinion, are not giving you very much value for your money. Review collected by and hosted on G2.com.