First, Caya is a mail scanning service - mail is forwarded to a scanning center via forwarding order, opened and scanned there, and made available digitally via a web interface. In addition, documents can be uploaded to Caya via various interfaces and integrations - for example, I have stored the mail address of my Caya in Scanner, so that documents are scanned directly to Caya. Review collected by and hosted on G2.com.

Mail forwarding occasionally doesn't work out, though that's probably more of a problem with the post office and not Caya. The workflows (for automatisms in document processing) have been missing a delete button since the beginning, so that workflows can be changed, but not deleted (and if you want to completely redesign a workflow, you have to delete it first). Review collected by and hosted on G2.com.

Whenever I receive mail, I get a notification. By email but also on the mobile phone. I especially appreciate this because I spend a long time abroad each year or travel to different regions of the world. Review collected by and hosted on G2.com.

The only thing that could be a disadvantage is that you have to pay for Caya. 😉 But at the same time, it is so affordable that anyone with their own business can afford it. Review collected by and hosted on G2.com.

We switched to Caya because we often work remotely. The service is decently priced and the data processing tools are just great. From direct marking and editing of the scanned PDFs to forwarding and good archiving as well as sending the originals, everything works flawlessly. We have often recommended CAYA to our acquaintances! Review collected by and hosted on G2.com.

Unfortunately, the direct payment function for invoices does not work for us. The connection to the bank breaks. And the mail delivery is delayed by almost 1 week, please scan faster... Review collected by and hosted on G2.com.

In the past it took us a lot of time to receive, open, and scan our documents. Since we use CAYA, they do it for us. All documents are sent in a short time to our email and even OCR likely. You can use subfolders to sort them and automatic sending by email. If you receive bills, you can pay them easily directly by CAYA. You decide what kind of documents you want to receive original and which can be destroyed. Review collected by and hosted on G2.com.

Unfortunately, sometimes it takes a bit more time than the normal post to receive documents and letters. If you receive letters with goods, you will only get a photo by CAYA of the content and have to receive by package. The title of the documents you receive is sometimes not correct. Review collected by and hosted on G2.com.

Scan service for physical mail. Worldwide access to the scans. Automated Workflows. Review collected by and hosted on G2.com.

The Abo with workflows is rather expensive. But you need the workflows, otherwise Caya is a dumb service. Review collected by and hosted on G2.com.

All mail arrives digitally, no scan job, no filing.... everything in one place. The mail then comes after a few weeks in the original... and only those that you really need, the rest is sorted out immediately by CAYA. This is really CLASS!!! Review collected by and hosted on G2.com.

From time to time the forwarding to CAYA is not executed correctly by Deutsche Post. Here CAYA can not help, but helps directly by means of your first-class support, so that the post office does its job again. With alternative postal service providers, you unfortunately have to take care of the forwarding request yourself. Review collected by and hosted on G2.com.

All my mail is made available to me in digitized form, enabling me to manage my documents from anywhere in the world. Review collected by and hosted on G2.com.

Caya has only Support via Email, which takes much longer in case of an issue and the requested mail in physical form sometimes takes a very long time. Review collected by and hosted on G2.com.

The modern interface of the software and the possibility to save paper on site, but to archive all files cleanly and transparently and to store them in a data protection compliant manner. Review collected by and hosted on G2.com.

The nevertheless very high prices should one nevertheless a letter in the original to be sent have The app for IOS which in my opinion is not so well implemented I always use the web interface Review collected by and hosted on G2.com.

I prefer the cloud-based service and also the reliability of the service and the user-interface Review collected by and hosted on G2.com.

I don’t like the parts outside of Caya, I don’t know which letter will be forwarded and which one will be returned Review collected by and hosted on G2.com.

Mainly that the service does what it says it is going to do. Very easily integrated by using their address and post box as new address. They open, scan and upload the docs for further processing by you, the customer. Review collected by and hosted on G2.com.

Unfortunately, some functions are triggered by a click, others by mouse over. That can be a bit annoying or needs some getting used to. At the end of the day not a big deal. Review collected by and hosted on G2.com.