---
title: Callxcel Reviews
meta_title: 'Callxcel Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Callxcel works for a business like yours.
date_modified: '2026-09-22'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# Callxcel Reviews
**Vendor:** Info Science Labs  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
## About Callxcel
CallXcel is an AI-powered voice automation platform that helps businesses automate inbound and outbound calls, qualify leads, book appointments, route conversations, and manage customer interactions 24/7. The platform combines human-like AI voice agents, intelligent call routing, CRM integrations, multilingual support, and real-time appointment scheduling to help organizations capture more leads, reduce missed opportunities, and scale customer communication efficiently. Designed for sales, customer support, and operations teams, CallXcel integrates with popular CRM and business tools, enabling businesses to automate repetitive call workflows while ensuring seamless handoffs to human agents when needed. With support for multiple languages, real-time lead qualification, appointment booking, and analytics, CallXcel helps organizations improve response times, increase conversions, and deliver a better customer experience at scale.






- [View Callxcel pricing details and edition comparison](https://www.g2.com/products/callxcel/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-26+02%3A04%3A16+-0500&secure%5Bsession_id%5D=7d76d024-8829-4efa-a4d4-3bc850f1b866&secure%5Btoken%5D=d5dad00c98cca9d079d058dd93ff434eb51f0edc14f73804d256e4d302ccbab9&format=llm_user)

## Callxcel Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution
- Call Transfer
- Contact Management
- Call Center Management
- Multi-Channel Management
- Survey/Poll Management
- Campaign Management
- Call List Management

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Workforce Management**
- Call Monitoring
- Performance Evaluation
- Real-Time Monitoring
- Monitoring

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Computer Telephony Integration
- Multi-Language

**Administrative**
- Call Recording
- Reporting & Dashboards
- Call Reporting
- Real-Time Reporting

**Additional Functionality**
- Chat/Messaging
- Multi-Channel Communication
- Customer History
- Alerts/Notifications
- Real-Time Analytics
- Phone Key Input
- Call Logging
- Customizable Reports
- Real-Time Data
- AI Copilot
- CRM
- Reporting & Statistics
- Activity Tracking
- Live Chat
- Call Scripting
- Contact Database
- Voice Mail
- Voice Customization
- API
- Call Tracking
- SMS Messaging
- Callback Scheduling
- Caller ID
- Predictive Dialer
- Surveys & Feedback
- Auto-Dialer
- Pre-recorded Messages
- Real-Time Notifications
- Multiple Scripts
- Interaction Tracking
- Call Disposition

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