--- title: CallTrax Plus Reviews meta\_title: 'CallTrax Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how CallTrax Plus works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 13 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # CallTrax Plus Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by CallTrax Plus but has limited features. Are you part of the CallTrax Plus team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! CallTrax Plus' ad tracking service is an ad tracking tool that helps you track marketing by accurately collecting data about phone responses to your various efforts. * * * Seller [That Company](https://www.g2.com/sellers/that-company) Discussions [CallTrax Plus Community](https://www.g2.com/products/calltrax-plus/discuss) Overview by Zack Rivera (Marketing Coordinator at That Company) Show More ## Top-Rated Alternatives [ ![CallRail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CallRail") CallRail 4.5/5(1,835) ](https://www.g2.com/products/callrail/reviews) [ ![800.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "800.com") 800.com 4.7/5(1,049) ](https://www.g2.com/products/800-com/reviews) [ ![Invoca](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Invoca") Invoca 4.5/5(967) ](https://www.g2.com/products/invoca/reviews) [ View All Alternatives ](https://www.g2.com/products/calltrax-plus/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) ![Antony Ranjith S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antony Ranjith S.") AS Antony Ranjith S. Senior Clinical Research Associate II Mid-Market (51-1000 emp.) 2/11/2023 "Revolutionizing Call Management with CallTrax Plus: A Comprehensive Review" 3.5/5 What do you like best about CallTrax Plus? CallTrax Plus has quickly become a favorite among users for its innovative approach to call management. With its user-friendly interface and advanced features, CallTrax Plus makes it easy for businesses to manage and track their calls. One of the things users like best about this platform is its ability to integrate with other tools, such as customer relationship management (CRM) systems, making it a one-stop solution for all call-related needs. Another popular feature is its robust reporting system, which provides in-depth insights into call metrics and performance. Finally, users appreciate the high level of customer support provided by the CallTrax Plus team, who are always available to answer questions and provide assistance. Overall, it's no wonder why CallTrax Plus is rapidly becoming the go-to choice for businesses looking to streamline their call management process. Review collected by and hosted on G2.com. What do you dislike about CallTrax Plus? As with any technology platform, there are bound to be some areas for improvement. There are very limited customization options for certain features, such as the call reporting dashboard. Sometimes the call quality is poor but I do not experience this often. Review collected by and hosted on G2.com. What problems is CallTrax Plus solving and how is that benefiting you? CallTrax Plus is a valuable tool for businesses looking to improve their call management processes, enhance the customer experience, and drive greater efficiency. It solves several problems and provides a number of benefits to its users, including Increased call visibility, improved customer experience, enhanced reporting and analysis etc., Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bhavik S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhavik S.") BS Bhavik S. Product Manager Enterprise (\> 1000 emp.) 1/3/2023 "Go-To tool for call tracking and marketing insights capturing" 4.5/5 What do you like best about CallTrax Plus? One of the most beneficial aspects is its user-friendly nature. It allows users to select why they want to home a phone number and can start tracking easily. For doing market analytics, it will enable you to have a backup source if the intake person fails to receive the call. Simple methods of tracking how the campaign is doing and the report generation features are highly precise. Review collected by and hosted on G2.com. What do you dislike about CallTrax Plus? The initial setup can get complicated. It is time-consuming and complex for the first time user. Also, it can be expensive for businesses that arent making enough revenue. It is best suitable for companies or firms that are semi or fully established. Review collected by and hosted on G2.com. What problems is CallTrax Plus solving and how is that benefiting you? CallTrax provides a solution to the issue of being unable to identify the marketing strategies that are generating leads. You may determine which marketing initiatives are most effective in generating leads and sales by tracking all calls, texts, and website form submissions. The information from CallTrax may also be used to track and analyze items like sponsored search and print advertisements. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vignesh r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vignesh r.") VR Vignesh r. Application Engineer Enterprise (\> 1000 emp.) 2/22/2023 "CallTrax plus is the great addition to spend on the right advertising platform" 4/5 What do you like best about CallTrax Plus? CallTrax plus is the best tool to track your advertisement leads and gives you a fair amount of knowledge on which advertisement performs at the top by its innovative algorithm. This algorithm makes CallTrax plus the best in the market. Review collected by and hosted on G2.com. What do you dislike about CallTrax Plus? One thing that CallTrax plus needs to improve is their User interface. It is a bit complicated for beginners but eventually one can get adapt to it. I feel still it can be improved in a more user-friendly manner. Review collected by and hosted on G2.com. What problems is CallTrax Plus solving and how is that benefiting you? It is always a challenge to track calls from advertisement leads. CallTrax plus algorithm makes it easier for businesses needing call-based sales and marketing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite VP Vivek P. Cloud and M365 architect Mid-Market (51-1000 emp.) 3/18/2023 "Helps to monitor calls and easy to use." 4/5 What do you like best about CallTrax Plus? It helps to track the calls, easy to identify the behaviour of the customer. Its is very useful to maintain the quality of the service provided by representative as they are continuously being tracked and quality of calls is also good. Review collected by and hosted on G2.com. What do you dislike about CallTrax Plus? Software is bit costly , It requires training to use the software. Review collected by and hosted on G2.com. What problems is CallTrax Plus solving and how is that benefiting you? It helps track the calls and quickly identifies the customer's behavior. Maintaining the quality of the service a representative provides is beneficial as they are continuously being followed, and the quality of calls is also good. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AG Abhishek G. Small-Business (50 or fewer emp.) 2/21/2023 "Maximizing Call Efficiency and ROl with CallTrax Plus" 5/5 What do you like best about CallTrax Plus? Providing detailed caller information, such as call recordings and transcripts, to improve customer service and sales performance. Review collected by and hosted on G2.com. What do you dislike about CallTrax Plus? While CallTrax Plus offers customer support, some users have reported slow response times and difficulty in getting their issues resolved. Review collected by and hosted on G2.com. What problems is CallTrax Plus solving and how is that benefiting you? CallTrax Plus solves problems related to call tracking and analytics, such as lack of visibility, incomplete data, and manual processes. It benefits businesses by helping them optimize marketing campaigns, improve customer service and sales performance, and make data-driven decisions. It also saves time and increases efficiency by automating manual processes. What problems is CallTrax Plus solving and how is that benefiting you? Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Karan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karan S.") KS Karan S. Programmer Analyst Mid-Market (51-1000 emp.) 1/6/2023 "Nice app for call tracking" 4.5/5 What do you like best about CallTrax Plus? Calltrax is good application for phone call tracking purpose. It is also helpful in tracking advertisement tracking. We used this application for tracking few of phone calls and advertisements published. Review collected by and hosted on G2.com. What do you dislike about CallTrax Plus? The call support is little weak here. We tried to get in touch with support staff for some issues we were facing while using it but a proper response was not there which we didn't like at first. There email support is good. We got the response on same day. Review collected by and hosted on G2.com. What problems is CallTrax Plus solving and how is that benefiting you? We were using calltrax for phone call tracking and also it provides the solution for advertisement tracking. This application is useful in many ways. Only difficulty we faced with it is its call support. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nikhil B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikhil B.") NB Nikhil B. Senior Data Engineer Mid-Market (51-1000 emp.) 1/6/2023 "Best Ad Tracking Tool!!" 4.5/5 What do you like best about CallTrax Plus? This tracking tool offers a thorough phone call-based method for measuring and tracking advertising.No setup fee is also the best feature to install this tool.As i work in a startup based company,this tool plays an important role in getting more responses and let me decide the best ads through ad tracking. Review collected by and hosted on G2.com. What do you dislike about CallTrax Plus? Free Trial is not available which would encourage new users to try this software and Integration Services are not available for this software.Otherwise,its a great tool for tracking. Review collected by and hosted on G2.com. What problems is CallTrax Plus solving and how is that benefiting you? Keyword Tracking helped me to decide the required responses for our budget planning for this quarter....I am gonna use this tool to decide our budget allocation which will benefit our yearly expenses. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mohammed Abdul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Abdul S.") MS Mohammed Abdul S. Technical Project Manager Environmental Services Small-Business (50 or fewer emp.) 1/3/2023 "Best Ad Campaingn with analytics details" 4/5 What do you like best about CallTrax Plus? With the help of this software not only one can generate ad campaign witj different features available on hand like affliated marketing,ad tracing,pay per click ad with backend data for review. Review collected by and hosted on G2.com. What do you dislike about CallTrax Plus? Customer service should be more flexible to address differenf issues related to the defined products . Chatbot optiom for smaller issues instead of waiting for customer care reply.FAQ's will also be helpful. Review collected by and hosted on G2.com. What problems is CallTrax Plus solving and how is that benefiting you? Business needs are the utmost priority when it can reach to specified target audiences that can generate revenew to the firm and growth in future for better products with research option. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 1/4/2023 "Call Trax Plus has helped me determine which ad worked best for my small business..." 5/5 What do you like best about CallTrax Plus? Call Trax Plus can be used for any channel of advertising. It is affordable and effective. It tracks calls to measure how my ad campaigns are doing. It helps me determine which ad strategy works best for me and gets me the maximum number of responses. It is an effective way of using the promotional budget to reach the top results for start-ups and small businesses. Review collected by and hosted on G2.com. What do you dislike about CallTrax Plus? Nothing as of now...I am thrilled! There is nothing to be unhappy about. The results are accurate and clean...and the app is super affordable for me. Review collected by and hosted on G2.com. What problems is CallTrax Plus solving and how is that benefiting you? I was unable to decide which keywords are getting me Sureshot responses...Now I know and can allocate my budget accordingly. It has surely gotten me more conversions than before. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite LK Lovey K. Manager Small-Business (50 or fewer emp.) 1/4/2023 "Good product." 5/5 What do you like best about CallTrax Plus? Design of the software. The way it works smoothly. Ease of use of the software. User friendliness of the software. User interface of the software. Less usage of data of software. Review collected by and hosted on G2.com. What do you dislike about CallTrax Plus? Nothing is there in the software which I particularly dislike about. Slow update of the software may be bit troublesome for some users. Review collected by and hosted on G2.com. What problems is CallTrax Plus solving and how is that benefiting you? Ease of management of calls for the users would be easy to work. There is ease in calling customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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