The textline we use has quickly become the preferred method of communication between office & field employees. Super easy to track and manage responses.

Some additional features would be nice, but nothing that hinders baseline performance.

The textline allows us to communicate with less tech-savvy members of our team without problems. Emails usually results in some kind of challange, but the texts are straightforward and we're able to easily navigate responses.

Easy to communicate with employees. Is integrated with our software so it automatically hits the notes for everyone to view the conversations. I like that you can send out mass texts. It is very easy to use and they have great customer support. It is used on a daily basis.

I wish the attachments would automatically be attached to the notes in our database.

Eliminates emails and notes that need to be documented within our database when communicating with our employees.

Text-em-All has saved us about 12 hours a week contacting employees for overtime shifts. In the past, we had to call each member. Now, it's one call text-em-all

I have not found any yet. If I had one complaint, I would like to see a way to schedule the calls by seniority

It freed up over 12 hours of staff time by calling each employee separately.

The website is extremely user-friendly and a "breeze" to use. Overall, I use this service to quickly and easily communicate with my workforce. Employees today want communication that is 1) fast, 2) easy, and 3) speaking their language. Text em all has this and more!

Overall, I would love the ability to integrate my "text em all" account with an email address. For example, if I had a set user group that I contact frequently, it would be AMAZING just to email a specific address and POOF, blast away!

Employee communications, Millenials, Baby Boomers, Y2Ker's ... all of them with ease! It's such a fast and effective means to communicate. I become more efficient with each use.

This service has proven to be very efficient for employee notification and is user-friendly with the right price point.

Not a thing. We have enjoyed the service thus far.

This service has rectified the problem of the old school phone tree!

the ability of creating channels / broadcasts and add / edit contacts.

Awesome service and quick response.

Great tutorials and how to videos

you have the option to have as many Free Numbers as needed.

the opportunity of adding more users and allow them to create their own groups, allows to have multiple Groups that employees can join, for example:

1) Overall Notifications 2)Safety Notifications 3) Events and Activitives 4)Production Updates 5)Volunteer opportunities

There is not much that I dislike of CallEmAll.

the monthly service allows to send VOICE and Text Messages. One of the few limitations I have experienced is with adding contacts from the Conversation tab and to add them to the Groups.

When the employee sends the text message to the phone number, but without the entire words or typo, the message shows in the CONVERSATION tab and in order to add them to the Contacts, the user needs to RESEND the CORRECT WORDS or you can add manually the contact.

it is a really to use tool

the tool fulfills our needs with a fixed list of phone numbers

they have multiple options

their customer support is great

using CallEmAll as the main communication with employees.

really easy to use and very powerful tool.

Text-Em-All has been a Godsend during the pandemic, and we have found lots of uses for the service since then. During the pandemic, being able to quickly and easily send critical time sensitive information to ALL of our employees and be confident literally all of them would see it and read it was a lifeline. Since then, we've found the service to be a great way to quickly and easily get out the word about all hands meetings, company announcements and more. In addition, the service if flexible and affordable, and has a simple, intuitive design that is super easy to lean and to use.

There isn't much that I dislike about Text-Em-All. Perhaps if it could tie in to our HRMS to get employee names and numbers that would be nice. Now I have to periodically do an export and then import into the software.

Text-Em-All is great for time sensitive communication. It is also great when you want to be very sure that an employee will read something. We try hard not to overuse the system - no more than 2-3 texts per month. That way employees don't get "fatigued" by it and are more certain to actually read the messages that you DO send.

Text-Em-All solved a huge, acute problem during the pandemic communicating quickly and instantly with all of our employees, wherever they were. Now, it's still great to be able to send a message quickly that you know virtually everyone will read, vs. an e-mail that gets deleted or a poster on the message board that is ignored.

The program is incredibly easy to use. I was surprised how user friendly it is! Text-Em-All even filters out the numbers that are invalid and provides a report that we can use to update our records. We were struggling to get real time route information to our customers and Text-Em-All has now given us a tool that our customers had been asking for. It's so simple to use! Simply upload the file of the names and contacts and Text-Em-All does the rest! You can also save contacts within Text-Em-All if you find that you need to send out information to that group more than once. It has changed how we do business and communicate to our customers. It's very helpful to see who has received the information and for those the system recognized as cell phones to send them the information in text and to be able to see how they responded to the text and even be able to respond back to them using the conversation section of the program. We will continue to use this program to help us get fast information out to our quickly growing customer base.

I've yet to find a downside. It really is an intuitive and highly beneficial tool for business. The analysis it provides after a broadcast is invaluable! We are able to track who has received the information, who opted out of receiving it and who has outdated phone numbers in our records. Text-Em-All has provided us a simple solution to a large problem we were experiencing. I would highly recommend Text-Em-All to any one looking to find a solution to getting information out quickly. It doesn't matter if your group of contact are large or small, Text-Em-All can quickly and efficiently send out the information you need. There is nothing to dislike about it, not one thing! Great job!!

We are able to get real time information to our customers in a simple and quick format. It has helped us communicate updates that before our customers were not able to receive due to the volume of our client base. Text-Em-All has greatly helped us to improve our customer service and provide up to date route information to our customers. They have expressed how satisfied they are to receive real time information concerning delays or developments about their service days. It has helped us to be able to communicate so much more efficiently than we ever had been able to in the past. The results it provides us for us after a broadcast is done has given us an amazing amount of insight to our customers. There are simply to many for our staff to be able to contact one by one but Text-Em-All has solved that problem for us. It recognized the land lines vs cell phones and quickly got the information out. To send a text or record the message it takes you through it step by step and is incredibly simple to follow and execute. It will send email reminders if you have unseen responses to text and will recognize numbers that are no longer valid. It's a great tool to help us see which clients we will need to reach out to by email or mail to obtain updated information for our records. I knew it would help get information out but never expected how valuable the results would be to our company.

I like how easy it is to use the site, update contacts, draft a message and send it to those selected. Adding credits is also very simple and quick. The ease of use makes it a perfect choice. Everyone from Text-Em-All has been very helpful and a pleasure to work with. They have always been so responsive to any questions, inqueries we have ever had. We truly enjoy the experience of using Text-Em-All and think that so many businesses would benefit from their services. It is also inexpensive and affordable for any sized organization, whether for profit or non-profit, it will save you money and time!

I don't dislike anything about Text-Em-All, it is a great product! I don't know that there is anything that anyone would dislike about Text-Em-All - they are great and are constantly thinking about ways to improve their services. Their commitment is second to none!

If you are looking for a way to communicate with all of your staff/employees/interns/volunteers/clients/etc. instantly and simultaneously, look no further. Text-Em-All does it all. We use the texting feature to notify all of our folks about emergency situations, like weather-related issues, unsafe circumstances leading to closures (especially regarding the COVID pandemic), in addition to warnings of protests in the areas where our staff and/or clients reside.

We did not have a fast way to communicate with all of our personnel, especially with emergency messaging. We had been discussing in our Safety Committee meetings, methods to notify all personnel about actions that needed to be taken, or to be made aware of. Text-Em-All solved this problem! Being in different locations throughout Lake County, Illinois, staff do not see one another. Making phone calls or sending emails is time consuming and some folks may not answer their phone/email. Text messaging is the way to go.

We work in an environment where the weather can change on a dime in some parts of the states! We are an outdoor activity in which we need to reach out to our clientele to let them know ahead of time we need to close due to inclement weather. While we get inbound calls regarding the weather we were trying to contact each guest one by one!! I don't know why we did not think of this sooner. The text is a life saver and we can let our clientele know they can reschedule sending them a link to their cell phone. As much as we like chatting to our clients, this is a game changer!

I do not dislike anything, however, I would like a blank box in the conversations to let others know on my team that a reply was taken care of without responding to the text reply? I know you can check that the conversation is completed, however, just a box that I can say they also contacted us by phone or email and the conversation is closed. It would be even better if it sent an email to the team that the conversation is completed, with the response in the blank box like when the system emails you that someone has replied or unread messages! Other than that is is a very easy, reliable system to use to contact a group of clients all at once.

Some of our issues was efficiency, customer service, missed calls, unanswered calls and showing up after we closed. The benefits are clients can reschedule at their convenience from the car, office, or home well in advance using the reschedule link instead of trying to think of a time right there and then on the phone! Game changer!