Text-Em-All
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Haley P.
HP
Marketing Communications Manager
Enterprise(> 1000 emp.)
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()

"Super easy and efficient!"

Text-Em-All
BM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"The Text-Em_all platform is simple, reliable, and easy to use."

What do you like best about Text-Em-All?

The Text-Em-All platform (which I continue to think of as Call-Em-All, because we mostly do voice broadcasts) is very easy to use. I am able to queue up a week's worth of messages in a few minutes. They deliver on schedule, as expected. There is an API which we can use to automate some of our process when and if the time comes.

What do you dislike about Text-Em-All?

The audio is down-sampled for telephone use, and sounds pretty tinny. This is completely understandable, based on what the platform is designed to do. It has been very consistent, and has not been a problem for us.

Recommendations to others considering Text-Em-All:

Use the free trial, and see for yourself.

What problems is Text-Em-All solving and how is that benefiting you?

Our service is a series of inspirational messages that subscribers receive as phone calls at unpredictable times. The platform lets us scale up and down as the size of the group changes, and we can easily accommodate multiple time zones.

AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Great service!"

What do you like best about Text-Em-All?

It is easy to use and allows you to connect and send messages to multiple different people very quickly! Sometimes you aren't able to reach out to every single person individually and this solves that problems. You can send reminders, give updates and so much more without having to call or message each person. This has been great for our company reaching out to not only customers but employees as well. I would highly recommend this service to other businesses to connect with their employees or customers. I also like how it tells you how many people actually answered the call, how many voicemails you got and how many people you were unable to reach. The best part is it comes at a great price point, too. I haven't found many other services around an affordable price point like call-em-all.

What do you dislike about Text-Em-All?

Absolutely nothing! It is very convenient and provides great service for us. There are not changes I would make to this service.

Recommendations to others considering Text-Em-All:

If you struggle with sending messages or updates to employees or your customers, this is a great, easy and affordable option! This has been a great solution for our company!

What problems is Text-Em-All solving and how is that benefiting you?

We have been able to connect and send messages to a ton of different people at the click of a button. This is great when you need to get a message out quickly but don't have time to reach out to each person individually. It allows us to reach out to tons of different people and give updates and send reminders. We will continue you to use this service for years to come.

Brandie M.
BM
Human Resources Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Great communication service!"

What do you like best about Text-Em-All?

The website is user-friendly. Contacts are easy to input and text messages are easy to send.

What do you dislike about Text-Em-All?

I find it hard to easily sort through contact lists--sometimes I don't want everyone on the list to receive the message and I have to page through to find everyone. Maybe there could be an option to display more contacts at once when selecting who to send a message to?

Recommendations to others considering Text-Em-All:

It's a great system if the people you're trying to reach use texting.

What problems is Text-Em-All solving and how is that benefiting you?

Mass communication problems have now been solved. We no longer have to use a phone tree--everyone is contacted quickly and efficiently.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Easy to use"

What do you like best about Text-Em-All?

I love how the entire team can view all the text messages sent prior. This makes it really easy to track our communication for our associates. The copy and paste feature it very helpful when including phone numbers.

What do you dislike about Text-Em-All?

I wish there was a way to search a phone number and view all the texts sent to that person. We have people who say they didn't receive a text message so I would like for there to be a way to verify that.

Recommendations to others considering Text-Em-All:

Like I mentioned earlier, it would be nice to have a search feature for phone numbers to backtrack texts sent. I don't know anything about the expenses relegated to TEA so the answers below regarding that are incorrect.

What problems is Text-Em-All solving and how is that benefiting you?

We are able to send quick communication to a large audience regarding our expectations to the associates.

LP
Executive Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"User Friendly"

What do you like best about Text-Em-All?

So easy to log in and send a message to all of my associates as a reminder of a meeting or a general text to thank them for all they do.

What do you dislike about Text-Em-All?

I do not like the fact that the contacts can opt out of the text options.

What problems is Text-Em-All solving and how is that benefiting you?

I have solved associates forgetting importants meeting with the easy text em all application, because I can just log on and send a quick reminder.

VR
Human Resources
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Text Em All Experience"

What do you like best about Text-Em-All?

How quick and easy sending out a message is. Additionally, I like that I can schedule messages for a later time/date.

What do you dislike about Text-Em-All?

I dislike that AAs are able to respond to the messages. I wish there was a way to set something up that was automated response back like "please see HR in the Career Choice Room for further questions."

Recommendations to others considering Text-Em-All:

Although this program is easy to use, I would recommend having a POC to utilize in order to make it even easier to use, and manage payments and amount of notifications going out.

What problems is Text-Em-All solving and how is that benefiting you?

Problems the site is solving is sending out mass communications while being safe and following all social distancing and COIVD guidelines. We no longer have in person or standup meetings so this has really helped to get information out to a building that is 6,000 people large. One benefit is that it is quick and easy to navigate through the system to get a message out fast.

Nicholas S.
NS
Director Of Business Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Very robust and easy to use"

What do you like best about Text-Em-All?

It's extremely user friendly and anyone can use it. It takes you one step at a time through the process. It works extremely well and does what you need it to do

What do you dislike about Text-Em-All?

Nothing really. It's great. I really have no complaints. At least I can't think of anything

What problems is Text-Em-All solving and how is that benefiting you?

Communication, it's so hard in this day and age. This service makes it a one stop shop. It's very hard and complicated to call 100+ members. That would take to much man power. This save so much time

Verified User in Farming
AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Excellent Service"

What do you like best about Text-Em-All?

I love that I can add and delete numbers at any time. I work for a committee of 26 members, each member has a 2 year term and we have 7 subcommittees with at-large members that change annually. The option to add and delete contacts is very important for my day-to-day business.

What do you dislike about Text-Em-All?

We had some issues with members not receiving the messages when we first signed up, Text-Em-All staff was great to work with in getting the issue resolved and we haven't had any other issues.

Recommendations to others considering Text-Em-All:

Text-Em-All is a great company to work with! The staff is friendly and helpful-- making doing business easy.

What problems is Text-Em-All solving and how is that benefiting you?

It is so convenient to send a text to our members from ANYWHERE! Our members respond a lot better to texting also.

Stacy E.
SE
Adult Program Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Super easy to use!"

What do you like best about Text-Em-All?

Being able to sort by conversations is great. It's easy to see who you sent what when, and really like that you can save messages to the library so you're not searching/rewriting all the time. Customer service is great too. We had to change our admin and that was very easy to do.

What do you dislike about Text-Em-All?

We have had a couple of people try to call the number, but other than that no issues at all.

What problems is Text-Em-All solving and how is that benefiting you?

Convenience! And we get more responses via text than email or calls.

SB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Great Service Great Price!"

What do you like best about Text-Em-All?

It's ease of use and simplicity. We can get a message out quickly to all of our staff!

What do you dislike about Text-Em-All?

I haven't found anything I dislike so far.

Recommendations to others considering Text-Em-All:

This is a great tool to use for staffing. You can get a message out to ALL of your staff super quickly and it is so easy!

What problems is Text-Em-All solving and how is that benefiting you?

We have used it for staff videos we send them a video link (on vimeo) to watch for updated information. They seem to really like it!