The set up process was very easy - we were assigned a personalized rep to go through our setup. The transition for the team to use the software was very easy. I really like the ability to create sub-projects under a main project, and the ability to track time by cost code is imperative at our company. The guys caught on to the app within a day. I also find the report extraction for payroll and client invoicing very easy. We were using Exaktime in the past. It had great qualities as well, but this app has more features and a better price point, and is more agreeable in terms of the billing process in that you only pay for users that are active. Review collected by and hosted on G2.com.
I may need a bit of training on this, so it may not be a true feature problem, but I have created a budget by cost code for a project, but because I can't create the budget at a sub-project level, I am only getting total hours for the project vs budget, instead of hours by cost code vs. budgeted hours by cost code. Review collected by and hosted on G2.com.
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