--- title: Brushfire Reviews meta\_title: 'Brushfire Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 172 reviews by the users' company size, role or industry to find out how Brushfire works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 172 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management ---

### Brushfire Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Brushfire for its **ease of use** , which simplifies event management and enhances overall experience. [(42 mentions)](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1085572&qs=pros-and-cons#reviews)

Users appreciate the **responsive customer support** of Brushfire, valuing quick and effective assistance throughout their events. [(40 mentions)](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1084667&qs=pros-and-cons#reviews)

Users value the **ease of managing events** with Brushfire, appreciating its user-friendly ticketing and responsive support. [(30 mentions)](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1083602&qs=pros-and-cons#reviews)

Users praise the **unparalleled customer service** of Brushfire, highlighting their prompt and professional support in resolving issues. [(28 mentions)](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1084690&qs=pros-and-cons#reviews)

Users appreciate the **ease of ticketing process** on Brushfire, enjoying control and customization for their events. [(27 mentions)](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1085324&qs=pros-and-cons#reviews)

Users find the **missing features** in Brushfire hinder effective group management and create a tedious experience. [(10 mentions)](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1085240&qs=pros-and-cons#reviews)

Users face **ticketing issues** with Brushfire, including inefficient manual processes and awkward systems for sales and notifications. [(10 mentions)](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1083455&qs=pros-and-cons#reviews)

Users find **limited customization** in Brushfire, needing developers for complex integrations with other systems like Rock RMS. [(9 mentions)](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1084938&qs=pros-and-cons#reviews)

Users are frustrated by the **inefficient manual data import** required due to lack of integration with Raisers Edge NXT. [(8 mentions)](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1084452&qs=pros-and-cons#reviews)

Users find the **steep learning curve** of Brushfire challenging, necessitating time for mastering advanced functionalities. [(8 mentions)](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1085662&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Brushfire

##### 1. Ease of Use

Users praise Brushfire for its **ease of use** , which simplifies event management and enhances overall experience.
[
See 42 mentions
](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1085572&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Donna R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna R.")
DR

Donna R.

Small-Business (50 or fewer emp.)

5.0/5

"Customizable Event Registration with Stellar Support"

What do you like about Brushfire?

I like that Brushfire is customizable for our organization, allowing logo and branding consistency throughout. We can customize tickets, promo codes,

 ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.")
MS

Michael S.

4.5/5

"Empowers Event Management with Easy Ticketing"

What do you like about Brushfire?

I use Brushfire for my events and I really enjoy how the system is easy to build. It empowers me in the ticket-making process and facilitation. I like

##### 2. Customer Support

Users appreciate the **responsive customer support** of Brushfire, valuing quick and effective assistance throughout their events.
[
See 40 mentions
](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1084667&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Donna R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna R.")
DR

Donna R.

Small-Business (50 or fewer emp.)

5.0/5

"Customizable Event Registration with Stellar Support"

What do you like about Brushfire?

I like that Brushfire is customizable for our organization, allowing logo and branding consistency throughout. We can customize tickets, promo codes,

 ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.")
MS

Michael S.

4.5/5

"Empowers Event Management with Easy Ticketing"

What do you like about Brushfire?

I use Brushfire for my events and I really enjoy how the system is easy to build. It empowers me in the ticket-making process and facilitation. I like

##### 3. Event Management

Users value the **ease of managing events** with Brushfire, appreciating its user-friendly ticketing and responsive support.
[
See 30 mentions
](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1083602&qs=pros-and-cons#reviews)

See Related User Reviews

AC

Ashley C.

Enterprise (\> 1000 emp.)

3.5/5

"Easy Ticket Purchasing, but Needs Real-Time RankOne Sync"

What do you like about Brushfire?

I like that customers can view and/or purchase tickets to events they are interested in attending.

 ![Jeremy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy F.")
JF

Jeremy F.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Event Management with Exceptional Support"

What do you like about Brushfire?

I love how easy it is to set up and manage Brushfire. I also love their customer support. Whenever I have an issue, I just send them a quick message,

##### 4. Helpful

Users praise the **unparalleled customer service** of Brushfire, highlighting their prompt and professional support in resolving issues.
[
See 28 mentions
](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1084690&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.")
MS

Michael S.

4.5/5

"Empowers Event Management with Easy Ticketing"

What do you like about Brushfire?

I use Brushfire for my events and I really enjoy how the system is easy to build. It empowers me in the ticket-making process and facilitation. I like

 ![Jeremy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy F.")
JF

Jeremy F.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Event Management with Exceptional Support"

What do you like about Brushfire?

I love how easy it is to set up and manage Brushfire. I also love their customer support. Whenever I have an issue, I just send them a quick message,

##### 5. Ticketing

Users appreciate the **ease of ticketing process** on Brushfire, enjoying control and customization for their events.
[
See 27 mentions
](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1085324&qs=pros-and-cons#reviews)

See Related User Reviews

AC

Ashley C.

Enterprise (\> 1000 emp.)

3.5/5

"Easy Ticket Purchasing, but Needs Real-Time RankOne Sync"

What do you like about Brushfire?

I like that customers can view and/or purchase tickets to events they are interested in attending.

 ![Donna R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna R.")
DR

Donna R.

Small-Business (50 or fewer emp.)

5.0/5

"Customizable Event Registration with Stellar Support"

What do you like about Brushfire?

I like that Brushfire is customizable for our organization, allowing logo and branding consistency throughout. We can customize tickets, promo codes,

### 5 Cons or Disadvantages of Brushfire

##### 1. Missing Features

Users find the **missing features** in Brushfire hinder effective group management and create a tedious experience.
[
See 10 mentions
](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1085240&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Clarissa N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clarissa N.")
CN

Clarissa N.

Small-Business (50 or fewer emp.)

5.0/5

"Versatile and Customizable Event Management Tool"

What do you dislike about Brushfire?

I would love for it to be easier to teach I understand it very well, but teaching it to not tech savvy peope can be very difficult at times. I would a

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Brushfire"

What do you dislike about Brushfire?

The location / description of certain settings does not always feel like they're in the right line of thinking - like they're out of place. When a

##### 2. Ticketing Issues

Users face **ticketing issues** with Brushfire, including inefficient manual processes and awkward systems for sales and notifications.
[
See 10 mentions
](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1083455&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.")
MS

Michael S.

4.5/5

"Empowers Event Management with Easy Ticketing"

What do you dislike about Brushfire?

Sometimes I run into issues with logging in using my company credentials, which are Google-based, and it doesn't accept them. Also, for a first timer,

 ![Randy Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randy Y.")
RY

Randy Y.

5.0/5

"Perfect Event Tool with Seamless Check-Ins"

What do you dislike about Brushfire?

I dislike the lack of direct integration between Brushfire and our database, Raisers Edge NXT, which forces us to employ a manual process for data imp

##### 3. Limited Customization

Users find **limited customization** in Brushfire, needing developers for complex integrations with other systems like Rock RMS.
[
See 9 mentions
](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1084938&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Donna R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna R.")
DR

Donna R.

Small-Business (50 or fewer emp.)

5.0/5

"Customizable Event Registration with Stellar Support"

What do you dislike about Brushfire?

I do find the reporting a little bit clunky, and even though you can customize your reports, that's a little bit clunky too. I feel like I always have

 ![Clarissa N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clarissa N.")
CN

Clarissa N.

Small-Business (50 or fewer emp.)

5.0/5

"Versatile and Customizable Event Management Tool"

What do you dislike about Brushfire?

I would love for it to be easier to teach I understand it very well, but teaching it to not tech savvy peope can be very difficult at times. I would a

##### 4. Event Management

Users are frustrated by the **inefficient manual data import** required due to lack of integration with Raisers Edge NXT.
[
See 8 mentions
](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1084452&qs=pros-and-cons#reviews)

See Related User Reviews

AC

Ashley C.

Enterprise (\> 1000 emp.)

3.5/5

"Easy Ticket Purchasing, but Needs Real-Time RankOne Sync"

What do you dislike about Brushfire?

I wish Brushfire would sync to RankOne in a way that would allow it to update/change events in real time when a coach updates/changes details of an ev

 ![Clarissa N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clarissa N.")
CN

Clarissa N.

Small-Business (50 or fewer emp.)

5.0/5

"Versatile and Customizable Event Management Tool"

What do you dislike about Brushfire?

I would love for it to be easier to teach I understand it very well, but teaching it to not tech savvy peope can be very difficult at times. I would a

##### 5. Learning Curve

Users find the **steep learning curve** of Brushfire challenging, necessitating time for mastering advanced functionalities.
[
See 8 mentions
](https://www.g2.com/products/brushfire/reviews?filters%5Bsentiment_snippet%5D=1085662&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Elle W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elle W.")
EW

Elle W.

5.0/5

"Stellar Support, Challenging Interface"

What do you dislike about Brushfire?

The actual platform itself is kinda hard to use. I was pretty confused and have been confused many times with the platform itself. Generally speaking,

 ![Clarissa N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clarissa N.")
CN

Clarissa N.

Small-Business (50 or fewer emp.)

5.0/5

"Versatile and Customizable Event Management Tool"

What do you dislike about Brushfire?

I would love for it to be easier to teach I understand it very well, but teaching it to not tech savvy peope can be very difficult at times. I would a

 ![Kevin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin K.")
KK

Kevin K.

Small-Business (50 or fewer emp.)

3/12/2026

"Frustrating Event Management Experience"

2.5/5

What do you like best about Brushfire?

I can't say there is something I like best about it right now b/c of the problem I'm having that we had last year for a bit too. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I don't like that when we go to our event, it often says there is no event selected, and when I try to see the people signed up, it says the same thing. It's frustrating that sometimes when people try to sign up, it doesn't allow them to. The search options are also problematic; it always says I'm not committed to an event when I am, and then doesn't let me pick the event I'm committed to. I've also encountered dead links that leave me with nowhere to go. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

When using Brushfire, it often says there's no event selected and doesn't allow sign-ups. It claims I'm not committed to an event and leads to dead links, causing issues with event management for our church. "Your account is not currently configured to view events\>" Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Tia E. G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tia E. G.")
TG

Tia E. G.

Community Engagement 

Small-Business (50 or fewer emp.)

5/27/2026

"Highly Customizable Brushfire with an Easy-to-Reach Rep"

5/5

What do you like best about Brushfire?

I like how customizable Brushfire is! Along with the fact that our rep is easily to contact. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I dislike that it gives the option to not add a customer's name, then when they can't find they ticket, it takes forever to pull up the ticket number because there is no name! Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

Love the quick QR Scan, gets people through the door with no lobby bottle neck problems. Review collected by and hosted on G2.com.

Show More

Response from Kelly Keresztury of Brushfire

[Editedit](https://www.g2.com/survey_responses/brushfire-review-12881144/official_response/edit)

Hi Tia,

Thank you so much for the great review! I love hearing that the customization options and having an easy-to-reach rep have made a difference for you. That kind of access and flexibility is exactly what we hope to provide. I also appreciate you flagging the issue with pulling up tickets when a name isn't attached. That's really helpful feedback, and I'll be sure to pass it along to our team.

And yes, that quick QR scan getting everyone through the door with no bottleneck is exactly what we love to see!

Thanks again for taking the time to share all of this.

Here's to your next event! 🎉

Kelly K.

Kelly Keresztury | Customer Success Manager

Current UserValidated ReviewerIncentivizedSource: Seller invite

TP

Toney P.

Small-Business (50 or fewer emp.)

8/3/2026

"Streamlined Event Management with Stellar Support"

5/5

What do you like best about Brushfire?

I use Brushfire as our primary event ticketing platform for managing our massive annual flagship conference. I love the built-in customer support ecosystem and hands-off attendee management. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I find the back end dashboard layout pretty confusing at times, especially because it separates overall company settings from individual event dashboards. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

I use Brushfire to handle the complexity of managing massive nested ticket options without forcing attendees through multiple checkouts. Review collected by and hosted on G2.com.

Show More

Response from Rachel Kaiser of Brushfire

[Editedit](https://www.g2.com/survey_responses/brushfire-review-13197614/official_response/edit)

Hi Toney!

Thank you for sharing your experience with Brushfire! We’re thrilled to hear that Brushfire has been able to support the complexity of your annual flagship conference, particularly when it comes to managing nested ticket options and creating a streamlined checkout experience for your attendees.

It’s also great to hear that our customer support and hands-off attendee management have been valuable to your team. We know that managing a large-scale event comes with plenty of moving pieces, so our goal is to make the process as seamless as possible for both your team and your attendees.

We appreciate your feedback on the back-end dashboard layout as well. We understand that navigating between company-level settings and individual event settings can sometimes be confusing, and feedback like this helps us identify opportunities to make the experience more intuitive.

Thank you again for trusting Brushfire with such an important event and for taking the time to share your feedback!

Rachel Kaiser

Customer Success Manager

Validated ReviewerIncentivizedSource: Seller invite

 ![Ronald S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronald S.")
RS

Ronald S.

Chief Technology Officer

Mid-Market (51-1000 emp.)

6/24/2026

"Solid, Reliable Platform with an Easy Event-Building Wizard"

4.5/5

What do you like best about Brushfire?

Solid platform, easy wizard for building events, reliable and simple UI and predictable fees. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

For smaller paid events, fees could be smaller; perhaps a tiered system based on total dollar value of registrant ticket. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

It provides a robust registration platform that is not found in our Church management system. Review collected by and hosted on G2.com.

Show More

Response from Tyler Binkley of Brushfire

[Editedit](https://www.g2.com/survey_responses/brushfire-review-13021699/official_response/edit)

Hi Ronald,

Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your experience with us and that our platform is assist you with your events effectively! Your feedback is truly valuable to us. We look forward to your next event with Brushfire!

Best regards,

Tyler | Customer Success Manager

Current UserValidated ReviewerIncentivizedSource: Seller invite

LD

Lou D.

Small-Business (50 or fewer emp.)

7/27/2026

"Great for Event Management, Needs UI Improvement"

3.5/5

What do you like best about Brushfire?

I like the form duplication tool and the sub-reporting features in Brushfire, as they are the most practical functions for our team. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I find the admin settings menu counterintuitive at times, with certain options hidden in places that don't match standard logic. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

I use Brushfire for tracking attendee profiles for our community programs and events. The form duplication and sub-reporting features are the most practical functions for our team. Review collected by and hosted on G2.com.

Show More

Response from Rachel Kaiser of Brushfire

[Editedit](https://www.g2.com/survey_responses/brushfire-review-13168283/official_response/edit)

Hi Lou!

Thank you for taking the time to share your feedback! We're so glad to hear that the form duplication and sub-reporting features have been especially useful for your team and are helping streamline the management of your community programs and events.

We also appreciate your honest feedback about the admin settings menu. We understand that being able to quickly find the right settings is an important part of creating a smooth experience, and we’re always looking for ways to make navigation more intuitive. Feedback like this is incredibly helpful as we continue to improve the platform.

We're grateful to be a part of your event management toolkit and appreciate you sharing your experience with us!

Thank you,

Rachel Kaiser

Customer Success Manager

Validated ReviewerIncentivizedSource: Seller invite

 ![Pamela T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pamela T.")
PT

Pamela T.

Owner/Licensed Mental Health Counselor

Small-Business (50 or fewer emp.)

7/14/2026

"Easy Promo Code Setup and Convenient Event Copying"

4.5/5

What do you like best about Brushfire?

Ease of setting up promotion codes and option of copying a prior event. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

After copying an event, I found it difficult to update the price of the event. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

I'm not having any problems. Review collected by and hosted on G2.com.

Show More

Response from Kelly Keresztury of Brushfire

[Editedit](https://www.g2.com/survey_responses/brushfire-review-13103103/official_response/edit)

Hi Pamela,

Thank you so much for the kind words! I'm so glad the promo code setup and event copying have made things easier for you, those are two of our favorite time savers too.

So glad to hear things are running smoothly for you overall!

Thanks again and here's to your next event! 🎟️ 🎉

Kelly Keresztury | Customer Success Manager

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.")
MS

Michael S.

1/26/2026

"Empowers Event Management with Easy Ticketing"

4.5/5

What do you like best about Brushfire?

I use Brushfire for my events and I really enjoy how the system is easy to build. It empowers me in the ticket-making process and facilitation. I like having control over the ticket process, including the build of the tickets, ticket pricing, ticket descriptions, and even payments. The transparency with payment fees is something I appreciate, as it clearly lets the customer know the additional costs. I also love the group component, where I can send a link and easily add to the group without starting over and building another group. The customer support has been amazing, helping me with the setup and providing useful and helpful tips. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

Sometimes I run into issues with logging in using my company credentials, which are Google-based, and it doesn't accept them. Also, for a first timer, building the ticketing platform or process can be a bit overwhelming or intimidating. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

Brushfire simplifies ticketing, making it easy to build and manage events. It empowers me in ticket making by providing control over pricing, descriptions, and payments. The ease of use avoids complications in ticket purchasing and facilitation. Review collected by and hosted on G2.com.

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Response from Tyler Binkley of Brushfire

[Editedit](https://www.g2.com/survey_responses/brushfire-review-12260279/official_response/edit)

Hello Michael,

Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your experience with us and are thankful to partner with you for your events. Your feedback is truly valuable to us and we appreciate your kind words. Thank you also for your feedback and further notes on how we can improve. Grateful for your continued partnership and here is to your next event!

Best regards,

Tyler Binkley | Customer Success Manager

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

3/9/2026

"Effortless Event Management with Stellar Support"

5/5

What do you like best about Brushfire?

I use Brushfire for event registration for a women's conference because it provides an easy way for women to register for the conference and make payments. I appreciate the many reports that can be generated and the ability to do mass emails to attendees. I like the ease of use and the great support by the Support Team if I have questions. Setting up Brushfire was quite simple, especially with the help of Brushfire's service technical support. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

In some cases, the user has to enter their information as both buyer and attendee and it seems duplicative. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

Brushfire offers an easy registration and payment process for our conference and provides robust reporting and mass email capabilities. Review collected by and hosted on G2.com.

Show More

Response from Tyler Binkley of Brushfire

[Editedit](https://www.g2.com/survey_responses/brushfire-review-12456553/official_response/edit)

Hello!

Thank you for taking the time to leave us a review! Your feedback is truly valuable to us and we appreciate your kind words. We are thrilled to hear that you enjoyed your experience with us and that our platform was able to assist you in your women's conference.

As well thank you for your feedback around the buyer and attendee fields that you are experiencing. Linked below is to my calendar, I would love to further discuss your events and share how this can be best setup for you! We look forward to your next event with Brushfire!

Best,

Tyler Binkley | Customer Success Manager

[See how Brushfire improved](https://go.brushfire.com/meetings/tyler-binkley)

Validated ReviewerSource: Organic

 ![Jeremy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy F.")
JF

Jeremy F.

Owner/Creative Director

Small-Business (50 or fewer emp.)

1/23/2026

"Effortless Event Management with Exceptional Support"

5/5

What do you like best about Brushfire?

I love how easy it is to set up and manage Brushfire. I also love their customer support. Whenever I have an issue, I just send them a quick message, and they typically get back to me and fix the problem within twenty-four hours. There's a lot of customization in Brushfire, and it's really made specifically for events. The initial setup was very easy; our customer service manager walked us through the process and was extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I'd like to find an easier way to access an event-specific dashboard. A button to more easily access it would be helpful. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

Brushfire lets us easily collect registration information and payments, and create specific registration paths and discount codes. It's easy to set up and manage, significantly simplifying our event registration process. Review collected by and hosted on G2.com.

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Response from Rachel Kaiser of Brushfire

[Editedit](https://www.g2.com/survey_responses/brushfire-review-12252039/official_response/edit)

Hi Jeremy!

Thank you for the great feedback — we’re thrilled Brushfire has been easy to use and that our team has been supportive for your events.

Regarding the event-specific dashboard, we’d love to learn more. Can you share what feels hardest about accessing it or where you’d expect that button to live? Your insight helps guide future improvements! Feel free to send your insights over to rachel@brushfire.com.

We really appreciate you taking the time to let us know!

Rachel Kaiser

Customer Success Manager

Validated ReviewerIncentivizedSource: Seller invite

 ![Annabell .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annabell .")
A

Annabell .

12/10/2025

"Superb Support and Seamless Ticketing"

5/5

What do you like best about Brushfire?

My favorite part of Brushfire is Matthew. Because of him being so patient and helping me out, he explains everything to me. I feel like I get that human experience where someone is really assisting me, not just a random person. I stay with one person, and they help me through the whole process, making sure the setup is correct before we even go live. All of that stuff is super customer-friendly. Do they help you out? Absolutely, then your event comes out to be a total success. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I think if there was a way to make it so people could do payments instead of paying all at once, like if a ticket is $200, they could pay $50 and then later another $25. That would be nice for those who pay in parts. Another thing I wish is to bring down the price because the Brushfire fees and Square fees add up a lot. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

Brushfire helps with selling tickets for our conferences, providing excellent support through someone like Matthew, who ensures no issues during the setup and ticket buying process. It solves confusion by offering patient, step-by-step guidance, leading to successful events. Review collected by and hosted on G2.com.

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Response from Tyler Binkley of Brushfire

[Editedit](https://www.g2.com/survey_responses/brushfire-review-12074441/official_response/edit)

Hi Annabell,

Thank you for taking the time to leave us such a wonderful review! We get it, Matt is the absolute best and thankful he is apart of our team to assist great customers like yourself! Your feedback is truly valuable to us and we appreciate your kind words.

I saw your note about needing payment options and looking for a payment plan functionality. We do have this in our platform, and I have linked our help article on how this can be set up! If you have any questions, our team is happy to help. Thank you for your time and partnership. Here's to your next event!

Best regards,

Tyler | Customer Success Manager

[See how Brushfire improved](https://support.brushfire.com/hc/en-us/articles/4406113336717-Setting-Up-Payment-Plans)

Validated ReviewerSource: Organic

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