BrowserStack Reviews & Product Details

I find the UI of BrowserStack very appealing and easy to navigate. The support team is active and energetic, providing quick responses and helpful demos for any issues or solutions I encounter. Additionally, the performance of BrowserStack is impressive, particularly in terms of processing time. Review collected by and hosted on G2.com.

I found the setup process for BrowserStack to be challenging. Uploading the mobile build and obtaining the app ID was particularly difficult. Additionally, I realized that to get the app ID necessary for mobile testing, I need to subscribe to the process tech automation, which isn't ideal. Furthermore, I believe that security testing is a crucial area where BrowserStack is lacking and should be incorporated into the platform. Review collected by and hosted on G2.com.

✅ Real Device Cloud Infrastructure

BrowserStack operates with 3,500+ real desktop and mobile browser combinations across 30,000+ physical devices. The platform maintains real Android and iOS devices including iPhone, iPad, Samsung, Google Pixel, OnePlus, Motorola, Xiaomi, Huawei, and Vivo models. The real device testing capability delivers more accurate results compared to emulator-based solutions.

✅ Browser Coverage and Version Management

The platform supports comprehensive browser testing across Edge, Safari, Firefox, Chrome, Opera, Internet Explorer, and Yandex browsers. Version coverage spans from legacy systems like Windows XP to current Windows 11, and from macOS Snow Leopard to Sonoma. Day-0 device availability ensures access to newly launched devices immediately upon market release.

✅ Development Environment Integration

Local and staging environment testing capabilities function seamlessly behind firewalls, proxies, and internal networks without configuration requirements. The platform integrates with CI/CD pipelines including Jenkins, Travis CI, and CircleCI for automated testing workflows. DevTools integration provides real-time debugging capabilities with element inspection and network request monitoring.

✅ Advanced Testing Features

Multi-device testing supports simultaneous execution across four real devices for accelerated cross-browser validation. Network profile simulation includes Edge, 2G, 3G, 4G, and custom bandwidth configurations for performance testing under various connectivity conditions. Payment workflow testing incorporates Google Pay and Apple Pay functionality for secure transaction validation.

✅ Security and Compliance Infrastructure

Factory reset protocols ensure pristine device states after each testing session. Physical SIM integration enables OTP-based authentication and password reset workflow testing. WCAG compliance testing includes screen reader compatibility, dark mode validation, and accessibility feature verification.

✅ Analytics and Reporting Capabilities

Test session analytics provide actionable insights into testing coverage, frequency metrics, and historical performance data. Integration capabilities with Jira, Azure DevOps, Trello, Slack, and GitHub streamline bug reporting workflows. Screenshot annotation tools and detailed session recordings facilitate comprehensive issue documentation. Review collected by and hosted on G2.com.

The platform stability has been remarkably solid, with minimal service interruptions affecting our testing workflows Review collected by and hosted on G2.com.

As a software engineer focused on delivering responsive, high-quality web applications, BrowserStack has become an indispensable part of my development and QA workflow. The platform provides a seamless experience for testing across multiple devices, browsers, and operating systems. All of this is done without the need to maintain an in-house device lab.

What I Like:

Vast Device and Browser Coverage: BrowserStack supports a wide range of real devices and browsers, which makes it easy to test for compatibility across environments that users actually use.

Live & Automated Testing: Whether I need to manually verify a UI bug or run a full Selenium test suite, BrowserStack handles both with excellent performance and minimal setup.

Ease of Integration: Integration with CI/CD pipelines is simple and helps catch regressions early in the deployment process.

Real Device Testing: The fact that tests are run on real devices (not emulators) ensures accuracy and builds trust in the results.

User-Friendly Interface: The UI is clean, responsive, and intuitive, making it easy to jump into testing with minimal training or documentation lookup. Review collected by and hosted on G2.com.

What I Dislike:

Occasional Latency on Live Tests: Very rarely, live testing sessions may lag, especially on older devices or during peak usage times.

Final Thoughts:

BrowserStack has dramatically improved our ability to test efficiently and deliver high-quality web applications with confidence. It's reliable, scalable, and constantly improving. I highly recommend it for any software development team that takes cross-browser compatibility seriously. Review collected by and hosted on G2.com.

- Enables us test pages on variety of devices and browsers.

- Testing with browserstack provide better accuracy than emulators

- No setup required Review collected by and hosted on G2.com.

In terms of what we do fo rmanual testing, browser stack works great.

Their automated visual testing isn't great yet.

Percy is the tool that they have for automated visual testing. It is good for testing a few sets of pages, but not quite there yet in terms of easiness to integrate to our automated test jobs via jenkins/github actions. Review collected by and hosted on G2.com.

BrowserStack is like no other tool I have used. For years, I have kept many, many phones, tablets, and laptops of varying shapes, platforms, and configuations to ensure my apps and website work for my users. With BrowserStack, they now just gather dust in a cupboard.

The range of devices and configurations offered by BrowserStack is truely impressive, and I still don't quite know how they have it running so well. Review collected by and hosted on G2.com.

The only downside of BrowserStack is that you don't get to touch the device in person. Maybe if they had an interactive device museum somewhere... Review collected by and hosted on G2.com.

It allows to use unbelievable device range and it is more easier for QA purposes.

It gives simple and ease implementation guide an it would be very helpful for beginners.

You can easily chat with them and get response within few hours and also they allow me extra free trial before go purchase a plan.

No downtimes at all. You can use any time in the day and also they allows users to see the downtimes.

When you go for a browserstack, you can definitely simplify your CI/CD integrations. Because they have easy integrations as well as you can save your VM's resource utilizations. Review collected by and hosted on G2.com.

When we purchase the plan, default parallel count is limited to 01. Review collected by and hosted on G2.com.

The wide variety of actual physical devices running the range of operating systems that I use for testing. They're fast and responsive, and you'd forget that it's an actual phone living in a warehouse somewhere distant.

The browser extension is incredibly useful as well to immediately pull up a site on one of your favorite devices to test as well.

We use it as part of our core workflow for A/B testing on sites so I'm in it nearly every day. Review collected by and hosted on G2.com.

I'm not entirely sure there's anything to dislike. Review collected by and hosted on G2.com.

BrowserStack is incredibly easy to use and was quick to implement with minimal setup or onboarding required. It offers a wide range of features and seamless integration with CI/CD tools, making it a go-to platform for frequent testing across browsers and devices. The intuitive interface, responsive customer support, and rich device coverage make it ideal for teams of all sizes. We rely on it regularly to streamline both manual and automated testing. Review collected by and hosted on G2.com.

Connectivity can sometimes mar the testing experience. If you are inactive for 30 minutes, the solution will close. Occasional slowness during peak hours and limited debugging tools in Live testing Review collected by and hosted on G2.com.

BrowserStack is a very useful tool with a simple interface. The user-friendliness of this system makes it easier for anyone to adapt to this application. The number of features offered by BrowserStack is unequal to any other application available. One of the most incredible features is the ability to test in different geo locations in Weblive. Applive enables users to test any version on different platforms. BrowserStack is very easy to integrate with other apps, and the ease of use is incompatible by any other tool.

The customer support received is very professional and supportive. This is totally worth the money as it allows unlimited minutes after purchase. Review collected by and hosted on G2.com.

Parallel testing is limited to one when purchased Review collected by and hosted on G2.com.

Browser Stack Percy tool helped me to improve visual testing automation efficiency in my team. The results of the tests always help to find regressions for UI that I would not be able to notice myself.

The demo to other teams in a company pushed other teams also to start using the tool, making our UX team happy as well.

Very easy to integrate and implement with existing Playwright tests in any languages. Review collected by and hosted on G2.com.

Some flakiness of the Percy tool sometimes, very minor, not blocking the process. Review collected by and hosted on G2.com.