BrowserStack Reviews & Product Details

I like that BrowserStack simplifies mobile automation testing and improves efficiency. The ability to run automated tests on real Android and iOS devices in parallel is fantastic because it helps us catch real-world issues that emulators might miss. The inbuilt Appium inspector is very helpful, speeding up element inspection and debugging, making script development and troubleshooting much quicker. Percy visual testing is another feature I appreciate, as it makes it easy to catch UI regressions across devices and maintain a consistent user experience. The platform also saves significant time during testing cycles, improves test coverage, and reduces the risk of bugs reaching production. The initial setup was very good due to the elaborated document provided by BrowserStack, making it easy for us to get started. Overall, it helps reduce manual effort and the automation runtime. Review collected by and hosted on G2.com.

During multiple platform testing, the Appium inspector can sometimes load slowly when switching back between devices, and test execution may occasionally feel slower on certain devices. It would be better if BrowserStack allows stability while using multiple devices. Review collected by and hosted on G2.com.

What I like best about BrowserStack is its ability to provide fast and reliable access to a wide range of real devices and browsers without any infrastructure or maintenance overhead. It makes cross-browser and cross-device testing simple and accurate, closely reflecting real user conditions. The smooth integration with automation tools like Selenium, Cypress, Playwright, and CI/CD pipelines, along with built-in debugging features such as logs, screenshots, and video recordings, helps teams identify and fix issues quickly, making the overall testing process efficient and dependable. Review collected by and hosted on G2.com.

One thing I dislike about BrowserStack is that it can sometimes feel slow or laggy, especially during peak usage hours or when running tests on older devices. The pricing can also be on the higher side for small teams or individual users. Additionally, occasional flaky sessions or unexpected disconnects during live testing can interrupt the workflow, and debugging network- or device-specific issues may still require some local reproduction. Review collected by and hosted on G2.com.

I use BrowserStack for native app testing and a test case repository. It allows me to quickly test native apps with different simulators seamlessly. Testing on devices with BrowserStack makes the results more reliable because multiple devices are available, and the UI is very friendly and intuitive. Speed is another feature that makes it stand out; the speed is very fast. Plus, there are multiple operating systems available along with different versions, so I can choose whatever I wish to test with. The initial setup of BrowserStack was very simple and easy, just a simple signup and login without any hassles of installing heavy setups. Review collected by and hosted on G2.com.

Sometimes the live sessions get disconnected and everything has to be started from the beginning. The live sessions should not get freezed or disconnected, and there should be a pre-instruction set like after how many minutes of inactivity the session will stop. Review collected by and hosted on G2.com.

BrowserStack provides an extremely reliable and diverse set of real device and browser combinations that make cross-platform testing straightforward and predictable. The platform is easy to use, intuitive, and requires almost no setup time, which helps teams move quickly. Its cloud-based approach eliminates the need to maintain physical devices or local infrastructure. Performance is consistently strong, and the ability to run tests in parallel significantly speeds up our QA cycles. Overall, it removes friction and helps ensure higher confidence in releases. Review collected by and hosted on G2.com.

Some test sessions can occasionally feel slower than expected, especially when launching certain devices or browser versions. Test videos and logs, while useful, can take time to generate during heavy usage periods. Pricing can also become a challenge for teams that need access to wider concurrency or multiple products. More built-in analytics or debugging enhancements would make the experience even smoother. Review collected by and hosted on G2.com.

I mainly use BrowserStack for cross-browser and cross-device testing, which helps me validate our web applications on different browsers, OS versions, and real devices without needing to maintain all of that locally. It allows me to test on actual mobile devices, not just emulators, which makes a big difference, especially for validating UI behavior and performance-related issues. The integration with CI tools works smoothly, making it easy to plug automated runs into our pipelines with minimal maintenance. I also like the parallel execution feature, as it really helps during regression when timelines are tight. The overall stability of the platform and access to real devices are significant advantages. The initial setup was fairly straightforward, and the UI is intuitive, allowing the team to start using it almost immediately for manual testing. Review collected by and hosted on G2.com.

There are few areas that could be better. At times, some devices or browser sessions feel a bit slow to start, especially during peak hours, which can be frustrating when you are in the middle of testing. I have also seen occasional session disconnects that require restarting the test. Another area is cost. For smaller teams, the pricing can feel on the higher side, especially if you need more parallel sessions running. Also, while most features are easy to use, a few advanced configurations take some trial and error to get right. Review collected by and hosted on G2.com.

I really appreciate BrowserStack for offering a full range of real devices, which is essential for us as a service company with customers who are very particular about application compatibility. The ease of use when it comes to installing APK or IPA files is a big plus, especially when I want to upgrade the APK with new features or test a web app on multiple browsers. I'm also starting to like the AI features. The initial setup is easy, and it fits well with our needs. Review collected by and hosted on G2.com.

I find the iOS app installation slower than I'd like. When installing an app after selecting the device, it takes a good amount of time. Review collected by and hosted on G2.com.

Currently, I am using Percy, Automate and Live features of BrowserStack, I personally like Percy as it gives all the differences in your feature branch at the time of development. Review collected by and hosted on G2.com.

I am using Automate with Selenium in Js, Sometimes we are facing some issues, So the document is very basic, If there are some recourses available with some advanced documentation that will be really great. The same issue with Percy also. Review collected by and hosted on G2.com.

It provides cross platform testing, a wide range of iOS/Android devices to test mobile apps and lot of browser versions to test website. It has got good automation features, and it is of my great use to automate and record each rum of our mobile and web automation. The customer support is awesome, and they schedule calls as well to update us on the new features. Review collected by and hosted on G2.com.

Don't dislike anything about the tool, but browserstack can introduce recording in Live section. Review collected by and hosted on G2.com.

I use BrowserStack for real device testing, which eliminates the need to manage our own testing infrastructure. It's incredibly valuable for validating browser compatibility issues quickly and reliably without maintaining local device labs or test environments. The platform is very feature-rich and delivers strong technical value. Specific features allow our teams to confirm issues reported in specific browsers or configurations and support engineering validation in a scalable way. Importantly, the initial setup was good with no challenges. Review collected by and hosted on G2.com.

Documentation exists, but translating features into day-to-day QA workflows requires additional guidance. Adopt can be challenging if the tool is handed down from engineering without structured onboarding. Review collected by and hosted on G2.com.

The build upload -> run -> debug cycle is extremely smooth. I don’t have to think twice; it just works.

Parallel execution actually saves my day during regression sprints. Instead of waiting hours, I wrap things up much faster.

Real-device coverage is impressive. Half of the issues we catch now come from devices we’d never be able to afford or maintain in-house.

The session recordings and live logs feel like someone recorded the entire investigation trail for me, super helpful when collaborating with devs. Review collected by and hosted on G2.com.

Sometimes older devices take too long to boot, and that slows down fast feedback.

When the dashboard gets busy, the UI feels a bit sluggish. Not a blocker, but noticeable. Review collected by and hosted on G2.com.