Bronto Reviews & Product Details

10x faster search and a full year of log retention

**What do you like best about Bronto?**

For us, search performance improved by about 10x, so log queries that used to take a while now return quickly. Having a full year of log retention is also a major plus for analysis, because we can review long time ranges to compare trends and dig into older issues when needed. MCP support works well and lets us query logs directly from our AI tools. Support has also been responsive.

**What do you dislike about Bronto?**

The AI features still feel like a work in progress. Integrations are fairly basic. Dashboards, search, and the overall UI are solid, but they’re not fully polished yet—although the UI does seem to be improving.

**What problems is Bronto solving, and how is that benefiting you?**

We use Bronto to investigate CDN logs during customer escalations and incidents. The faster search and one-year retention help us get to root cause analysis sooner, and they reduce gaps when we need to look back at older issues.

Yes. The cost is very competitive, and for that price we get about 10x faster search, one year of log retention, and MCP access that fits into our AI workflows. Those alone make it good value for our log analysis and incident work. The AI features and integrations still need work, but they don’t take away from the value we already get. Review collected by and hosted on G2.com.

Grouping has some issues, and when we search over longer time periods the results sometimes skip certain values. That means we have to double-check the output before we rely on it. The AI features are still a work in progress, and integrations are basic, so connecting Bronto to other tools takes extra manual effort. Dashboards and search features cover the essentials but lack depth for more advanced views. The overall UI is improving with each release but could still be more polished. Review collected by and hosted on G2.com.

I like that Bronto is reliable and embraces flexibility. I appreciate that it adapts to current requirements, especially in improving the quality of life for troubleshooting. The MCP server is much appreciated as it helps in finding patterns and history during analysis, allowing less time to be spent on searching for information. I'm also glad that Bronto is looking forward to adopting the latest technologies. Review collected by and hosted on G2.com.

The alert Slack integration with Bronto is really awkward. It doesn't look good or feel good to use. User experience is so important, especially when it comes to seeing alerts. Right now, the alerts are a big chunk of information with graphics that take up the entire Slack channel screen. It really needs to be concise and point to the right data. Moreover, I've noticed that when going out to the monitor, the timestamps drift, which is annoying. It should be more customizable to allow selecting what data you want to send, similar to what a webhook might do. Ideally, anything that lets you quickly identify what's going on and where would be a big improvement. Review collected by and hosted on G2.com.

Performance and pricing have been the strongest parts of my experience so far, and that combination is what made me choose Bronto over other vendors in the market.

I’m a software engineer working with observability, so I understand how important it is to get the most out of different signal types: metrics, logs, and traces. Bronto lets me ingest all of these signals very easily using the same OpenTelemetry Collector distribution I’ve always used. I don’t have to install a custom distribution, a proprietary component, or anything along those lines. It's a truly OTel-native experience. Review collected by and hosted on G2.com.

It's not that there's anything I "dislike" about the platform, but the interface can sometimes create a friction.

When it comes to dashboards, the dashboard template feature is excellent for getting started quickly, as soon as you create your account and begin sending data to the platform. But there are some features I miss, in terms of user experience:

- Organizing dashboards into "folders" or "groups", similar to what Grafana offers

- Keyboard shortcuts, similar to those in Grafana and Datadog. For example, Datadog lets you navigate between resources using the global search (CMD +K). Grafana has a feature that I see heavy users using a log: pressing E (edit) or V (view) while hovering over a widget. Review collected by and hosted on G2.com.

It provides an excellent, centralised way for us to gain insight into our systems’ behaviour through logs and metrics, and we rely on it daily to monitor important customer trends. The UX is very intuitive while still enabling powerful reports and dashboard views. The team has also been very responsive to our improvement suggestions and quick to patch any minor issues when they come up. Review collected by and hosted on G2.com.

Nothing of any note. The team have been excellent to work with. Review collected by and hosted on G2.com.

I like that Bronto is a really cost-effective solution, especially compared to industry-leading solutions that charge a lot of money. I appreciate its flexibility with how you can send and archive logs for as long as needed. Accessing the logs is really fast—like lightning fast. The support from the Bronto team is also great as they help ensure seamless log flow and integrate custom solutions quickly. I also like that there's no setup required from the customer side, and the Bronto team can start onboarding logs in seconds. Review collected by and hosted on G2.com.

Bronto is mainly focused on logging and analyzing, but it could improve more on the security side of things. It would be great to have an in-house incident management dashboard and maybe develop more signals or signatures for trend analysis. Bronto should consider implementing a full SIEM solution or at least offering one within their product. There are also a few key features that we've requested, and while they've delivered a lot, there are still some elements we rely on other solutions for. Review collected by and hosted on G2.com.

What I like most is that Bronto gives us a simple, cost-effective way to centralize all of our logging in one place. It’s easy to manage, scales well with our needs, and the pricing is much more reasonable than many alternatives. Review collected by and hosted on G2.com.

Right now, there are still a few features missing compared with other alternatives, but the team has been actively working on the platform, and I’ve already seen a lot of improvements. Review collected by and hosted on G2.com.

I like Bronto's fast query capabilities and appreciate the pricing, which I find to be the best on the market. I enjoy not having to use an agent as it's mostly agnostic and the idea of ingesting data from different sources using HTTP ingestion is appealing. Review collected by and hosted on G2.com.

I think Bronto could improve on dashboards and better alerting. Also, there was a bit of a learning curve when setting up a dedicated VM to ship all the logs to Bronto, though it was simple enough otherwise. Review collected by and hosted on G2.com.

The team is super supportive, features parity for what we need, rapid turnaround time of suggestions Review collected by and hosted on G2.com.

Not Bronto's issue, but decoupling current setup Review collected by and hosted on G2.com.