# Broker Office Reviews
**Vendor:** Broker Office  
**Category:** [Other Lead Generation Software](https://www.g2.com/categories/other-lead-generation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 9
## About Broker Office
BrokerOffice offers proven cutting-edge tools in a convenient online dashboard that makes lead management a breeze. It works with leads from multiple sources.



## Broker Office Pros & Cons
**What users like:**

- Users find Broker Office to be extremely **user-friendly** , facilitating seamless navigation and efficient access to client information. (3 reviews)
- Users value the **reliable customer support** of Broker Office, enhancing their overall positive experience and system integration. (1 reviews)
- Users value the **seamless integrations** of Broker Office, enhancing efficiency and accessibility to client information. (1 reviews)

## Broker Office Reviews
  ### 1. Easy accessible servicing

**Rating:** 5.0/5.0 stars

**Reviewed by:** naquan b. | Case management Agent, Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about Broker Office?**

I have been using BO for over five years. It is normally always up and working, and it easily lets me access thousands of clients' information when needed. I have never even needed to contact customer support because i have never had any issues that needed support. I use it every day I work. It is easily integrated with all my other work systems.

**What do you dislike about Broker Office?**

advanced search being default makes things unnecessarily complicated.

**What problems is Broker Office solving and how is that benefiting you?**

Making clients information easily to access and read.

  ### 2. user friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** LaVonnia B. | SENIOR BENEFIT CONSULTANT II, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Broker Office?**

i like that it is easy to use, as a new employee

**What do you dislike about Broker Office?**

it erases the lead if you don't change the date quickly

**What problems is Broker Office solving and how is that benefiting you?**

it keeps your call backs in order

  ### 3. Very User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** ANTHONY S. | Senior Benefits Consulantant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about Broker Office?**

It is very user freindly it was easy to earn and manuever around.

**What do you dislike about Broker Office?**

The only thing that i dont like is that it keeps bringing new windows.

**What problems is Broker Office solving and how is that benefiting you?**

Quickness in me completing sells

  ### 4. Broker Office

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** June 27, 2023

**What do you like best about Broker Office?**

Broker office is designed to be straight-forward. This means that it is truly user-friendly. The interface is clear and shows you the most information without being jumbled. Broker office is easy to use and gives you the information you need in a clear way.

**What do you dislike about Broker Office?**

Sometimes broker office tends to "break" and won't work as it should. I have seen it not eliminate plans based on Medicaid levels at times. Additionally, a lot of information needs to be entered to look at the plans that are most suitable for the member.

**What problems is Broker Office solving and how is that benefiting you?**

Broker office helps to narrow down the list of plans in the area to a list that is most suitable for a customer. This takes some of the work off of the agent. No more having to read dozens of summaries of benefits. Broker office will eliminate plans that don't meet the needs which makes the agent's job much easier and stream-lined.

  ### 5. Works for Its Purpose

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brittany M. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Broker Office?**

It's easy to add notes and callbacks, and it keeps track of your leads and applications.

**What do you dislike about Broker Office?**

It doesn't pop up with reminders to call your customers back.

**What problems is Broker Office solving and how is that benefiting you?**

It makes it easier to keep track of my leads and my notes for each customer.

  ### 6. 10 dollars survey

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Broker Office?**

I need Broker  to do my job as an insurance broker, to review a client's info, and the Plans we offer.

**What do you dislike about Broker Office?**

It's ok, only occasional malfunction;  also, I need to recall my password, even if I'm only offline for a few moments.

**What problems is Broker Office solving and how is that benefiting you?**

I do prefer, in our organization, that it now saves the clients' info, in case of a glitch, instead of having to ask them the same questions again.  And luckily, my performance bonus has, on average, been steady.

  ### 7. Broker Office is definitely a timesaver.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruben  C. | Senior Benefits Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Broker Office?**

It's a one-stop-shop for all things needed to assist our customers efficiently.

**What do you dislike about Broker Office?**

I feel like the doctor's database could be more inclusive. For instance, include more practitioners.

**What problems is Broker Office solving and how is that benefiting you?**

It allows me to quickly find a suitable insurance plan for my customers, enabling me to assist multiple customers in a relatively short time.

  ### 8. Great Product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Broker Office?**

Keeps track of everything I need for my sales and follow-ups with clients.

**What do you dislike about Broker Office?**

Kind of old-school UI, but it's so simple and easy to use that it doesn't really make a difference.

**What problems is Broker Office solving and how is that benefiting you?**

It keeps track of all my clients and insurance applications for them!

  ### 9. it seems pretty outdated as far as the layout goes. And features.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about Broker Office?**

The amount of leads it can store. As well

**What do you dislike about Broker Office?**

It seems very old as far as the tech features.

**What problems is Broker Office solving and how is that benefiting you?**

Finding the ride lead information after transfer.



- [View Broker Office pricing details and edition comparison](https://www.g2.com/products/broker-office/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+11%3A50%3A23+-0500&secure%5Bsession_id%5D=6cb29c56-f369-41a1-b9b5-e837bdc3deba&secure%5Btoken%5D=4d0f491a0b07157cc1fb6f4fdd05f31fe32aa27c7f9a46fea92a3e0b0f8ea3b7&format=llm_user)

## Broker Office Features
**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

## Top Broker Office Alternatives
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