--- title: Clarity Reviews meta_title: 'Clarity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 91 reviews by the users' company size, role or industry to find out how Clarity works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 91 scale: '5' date_modified: '2026-10-17' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management ---

Clarity Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Perceived Cost

$$$$$

User Insights

Average based on 91 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$

Clarity Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Clarity, and what problem is it built to solve?

Clarity is used to bring project and portfolio work into one place, including planning, resource allocation, time tracking, and financial oversight. It helps teams see project status and coordinate work across a portfolio.

What languages does Clarity support?

Clarity supports 7 languages: English, French, German, Italian, Japanese, Portuguese, and Spanish.

What company sizes and industries is Clarity the best fit for?

Clarity appears most relevant to enterprise and mid-market organizations, particularly in technology and financial services. Positive user experiences also span several other industries and company sizes.

How long does it take to implement Clarity across a team?

Implementation timelines vary, with 3–6 months the most commonly reported range. Other reported timelines span from under a month to more than a year.

What customer support options does Clarity provide, and how do users find the overall support experience?

Support is available by email/help desk and phone, including 24/7 live-representative support. The experience can be responsive and well coordinated, though users also describe inconsistent guidance and support that could be stronger.

What is the experience like for teams switching to Clarity from another tool?

Switching to Clarity has involved moving from tools such as Planisware, SAP SuccessFactors, and Asure, as well as spreadsheets and basic internal systems. The change has been driven by needs such as stronger project and timeline tracking, more flexible resource and time management, and a more comprehensive way to manage work; for some teams, adapting to the new system has required effort.

What features or capabilities could make Clarity even more useful?

Clarity could be more useful with improvements that make everyday work smoother and easier to manage. Users point to opportunities in areas such as:

Clarity Reviews (91)

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Reviews

Clarity Reviews (91)

View 1 Video Reviews
3.7
91 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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ABHISHEK K.
AK
ABHISHEK K.
Staff Engineer
Semiconductors
Enterprise (> 1000 emp.)
"Comprehensive Review of Clarity Time Sheet Management"
4/5
What do you like best about Clarity?

Clarity Time Sheet Management offers a straightforward, user-friendly interface for tracking and managing employee time and project hours. It provides essential features for time tracking, making it suitable for both small and large organizations

Intuitive Interface: The dashboard is clean and easy to navigate, allowing users to quickly log hours and manage tasks.

Customizable: You can configure the timesheet settings to fit the specific needs of your team or project.

Reporting and Analytics: The tool provides robust reporting features, which allow managers to track project progress, identify bottlenecks, and allocate resources effectively.

Integration: It integrates well with other project management tools and systems like SAP, Jira, and others, which helps streamline workflows. Review collected by and hosted on G2.com.

What do you dislike about Clarity?

Mobile App Limitations: While the desktop version works great, the mobile app can be a bit clunky, with occasional syncing issues.

Learning Curve for Advanced Features: While the basic functions are easy to understand, more advanced features like detailed reporting may require additional training.

Limited Offline Functionality: If you’re working in areas with poor connectivity, logging hours can be problematic, as the tool doesn’t offer robust offline functionality. Review collected by and hosted on G2.com.

S K.
SK
S K.
SENIOR SOFTWARE ENGINEER
Enterprise (> 1000 emp.)
"Clarity PPM"
4.5/5
What do you like best about Clarity?

It is very much customizable and easy to use Review collected by and hosted on G2.com.

What do you dislike about Clarity?

Clarity PPM software is a little on the costlier side. Review collected by and hosted on G2.com.

karthik C.
KC
karthik C.
PPM consultant
Mid-Market (51-1000 emp.)
"Clarity PPM user experience"
5/5
What do you like best about Clarity?

Clarity is the leading PPM solution for banking, finance and health care industry Used friendly UI and easy to operate Review collected by and hosted on G2.com.

What do you dislike about Clarity?

Performance can be little bit improved for process engines Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Clarity review"
3.5/5
What do you like best about Clarity?

I like being able to find employee information with Ease, and the onboarding (Employee set up wizard) function is very accessible. Review collected by and hosted on G2.com.

What do you dislike about Clarity?

I dislike that I have to toggle between multiple windows when editing/ updating employee information. Especially when it comes to deductions and earnings.

I also do not like the Accrual system built into Clarity. Review collected by and hosted on G2.com.

Harrison S.
HS
Harrison S.
Project Manager II
Mid-Market (51-1000 emp.)
"Clarity Review"
5/5
What do you like best about Clarity?

The UI design far surpasses any of its competitors. I currently use a mix of apps such as MS Project, Jira, Smartsheets, and Clarity. I usually always lean on using Clarity for how clean my roadmaps come out unless told otherwise by my boss :P. Review collected by and hosted on G2.com.

What do you dislike about Clarity?

It's not widely adopted yet, so if I want to use it, I usually need software exceptions at the companies I work with. The other con about this application is that it's excellent for agile frameworks but a little too complicated for using on waterfall projects. Review collected by and hosted on G2.com.

Nimesha Z.
NZ
Nimesha Z.
Lead Analyst Project Management || SAFe Scrum master
Enterprise (> 1000 emp.)
"Excellent tool for time filling and is in sync with Rally as well"
4.5/5
What do you like best about Clarity?

Since it is synced with Rally Tool, it automatically fills in time for each project as added on Rally. Review collected by and hosted on G2.com.

What do you dislike about Clarity?

Nothing, literally! It is one of the best tools for time filling I've ever used! Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Clarity PPM used for successful project management"
4.5/5
What do you like best about Clarity?

The info is visible to all stakeholders - cost, risks, lessons learned, etc. Review collected by and hosted on G2.com.

What do you dislike about Clarity?

There is a lag time (24 hrs) to get actual cost data from SAP Review collected by and hosted on G2.com.

BM
Bruce M.
Small-Business (50 or fewer emp.)
"Clarity PPM Review"
4.5/5
WC
Whit C.
Enterprise (> 1000 emp.)
"Hugely Full Features Project Management System"
4/5
What do you like best about Clarity?

It is extremely full featured and can be fully customized to meet an organization's needs. Review collected by and hosted on G2.com.

What do you dislike about Clarity?

With so many options and features, new users can get lost without robust training documentation and guidance on an organization's particular usage expectations. Review collected by and hosted on G2.com.

MM
Maily M.
Informatics Engineer
Enterprise (> 1000 emp.)
"Use Service Desk Management and improve the service you provide to your users"
5/5
What do you like best about Clarity?

What I like the most about CA Service Desk Management is that it allows you to follow up on each of the tickets that users report, it allows you to compile documentation about the case, attended and resolved, and additionally generates metrics that are used for performance evaluations of the analysts who deal with these reported cases, also at the interface level is modifiable, so you can make the tool look as you see fit. Review collected by and hosted on G2.com.

What do you dislike about Clarity?

What I do not like about CA Service Desk Manager is that sometimes it is quite slow when entering the application or updating the documentation of any of the tickets, and sometimes it is necessary to close the application and run it again because it stays fully hung, I think this should be corrected to improve the experience of those who use this application on a daily basis. Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity over 4 years ago

What is Clarity software used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Perceived Cost

$$$$$
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