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Brightcall.ai Reviews & Product Details

Profile Status

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

User Insights

Average based on 32 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$
NL
Nathan L.
Assistant Vice President
Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Real Quick Calls in real human voice, wow must try for calling"
4.5/5
What do you like best about Brightcall.ai?

Convolo is helping us to do real-time calling in real human voice, The AI agent is amazing, the features are easy to use whether you are using it for marketing purposes or sales purposes. Implementation hardly takes 30 minutes, we are almost using this daily for all our lead generation activities. Review collected by and hosted on G2.com.

What do you dislike about Brightcall.ai?

The dashboard can be more user-friendly and pricing as want to focus more on Indian numbers instead of international numbers so that the inbound/outbound call. The pricing and customer support can be improved more. Review collected by and hosted on G2.com.

Mansi G.
MG
Mansi G.
Small-Business (50 or fewer emp.)
"It is easy to understand and use, team is very supportive in guiding how to use the application"
4.5/5
What do you like best about Brightcall.ai?

Details are clear and relevant to our industry Review collected by and hosted on G2.com.

What do you dislike about Brightcall.ai?

Could not find any so far, team is effective in resolving if any issue exist Review collected by and hosted on G2.com.

Joakim T.
JT
Joakim T.
Small-Business (50 or fewer emp.)
"We convert more leads into sales faster"
5/5
What do you like best about Brightcall.ai?

I am thrilled to share our remarkable experience with Convolo.ai. Implementing their state-of-the-art communication tools has transformed how we engage with our guests, leading to a substantial increase in bookings and revenue.

Convolo.ai's commitment to immediate response times aligns perfectly with our ethos of genuine hospitality and guest obsession. Their Inbound tool, which ensures every new lead is called within one minute, has been a game-changer. It demonstrates to our potential guests that we value their time and interest, creating a lasting first impression that resonates with our brand promise.

Furthermore, Convolo.ai's Outbound features have amplified our reach, allowing us to connect with more prospects effectively. This has not only increased our efficiency but also enhanced our team's ability to deliver personalized service, a cornerstone of the Guestly Homes experience.

The results speak for themselves. Since integrating Convolo.ai, we've seen thousands of dollars in new bookings, directly attributable to the leads generated on our homepage. It's not just about numbers; it's about building relationships and providing a homely experience to each guest. Convolo.ai has enabled us to do this more effectively than ever.

I wholeheartedly recommend Convolo.ai to any business looking to elevate their sales and customer engagement strategies. They've been instrumental in helping us achieve our mission of bringing genuine hospitality to those seeking a home away from home."

- Joakim Thörn, Co-Founder and CEO, Guestly Homes Review collected by and hosted on G2.com.

What do you dislike about Brightcall.ai?

There is no downside with Convolo that we have experienced. Review collected by and hosted on G2.com.

Andrea D.
AD
Andrea D.
Small-Business (50 or fewer emp.)
"Very helpful staff - Great & easy to use system!"
5/5
What do you like best about Brightcall.ai?

We wanted to start a new system for remote employees handling our company's outreach (we do business brokering and advisory services) and we wanted to use something that could sync with HubSpot's CRM. We are so glad we found Convolo! Their specialist Marcos handled the onboarding for our whole team, and was very accessible, knowledgeable, and flexible for scheduling. Implementation and startup were painless, they were also able to accommodate all of our requests in a timely manner, some of which were hefty and broad in nature. I would absolutely recommend this dialer to any business looking for an affordable and user-friendly dialer for their outreach! Review collected by and hosted on G2.com.

What do you dislike about Brightcall.ai?

I don't have any complaints honestly, any startup hiccups we had were handled quickly and efficiently. Review collected by and hosted on G2.com.

Vlad D.
VD
Vlad D.
Small-Business (50 or fewer emp.)
"Removes routine-based actions and makes our team efficient"
5/5
What do you like best about Brightcall.ai?

Our team have been using Convolo Dialer for quite some time now, and what I like best about it is its simplicity and efficiency. It seamlessly integrates with our HubSpot, allowing us to call over 300 contacts per user per day. The automated import feature from HubSpot is a game-changer and streamlines my workflow significantly. Review collected by and hosted on G2.com.

What do you dislike about Brightcall.ai?

During the initial onboarding, the interface might not seem super well-designed. However, after a few days of use, you quickly adapt to it. Anyhow, I feel Convolo team might already actively work on it. Review collected by and hosted on G2.com.

Khushbu B.
KB
Khushbu B.
Partner & Head of Marketing
Small-Business (50 or fewer emp.)
"Wonderful Customer Support Tool!"
5/5
What do you like best about Brightcall.ai?

The Convolo call button is simply fantastic, allowing clients to reach out to us within 55 seconds only! The onboarding process was simple, support staff are excellent and always ready to help.

We have definitely received more direct calls than the past and a lot of client compliments on how quickly they were able to connect with us! Review collected by and hosted on G2.com.

What do you dislike about Brightcall.ai?

Nothing at the moment; it works like a dream :) Review collected by and hosted on G2.com.

HS
Hasan S.
Small-Business (50 or fewer emp.)
"Great tool for the real estate brokers/agencies"
5/5
What do you like best about Brightcall.ai?

Our sales team and our customers have been actively using Auto Dialling solutions provided by Convolo. One of our most favourite parts is integration with Lead Sources such as Instagram and Facebook Lead forms. Apart from that, we are super satisfied with work of their support team, especially Alex who is always there for us and our customers. Review collected by and hosted on G2.com.

What do you dislike about Brightcall.ai?

We’ve been requesting a mobile app since it was important for our customers to log all agent’s calls. It took long time for Convolo to develop an app, + first version was not an ideal one Review collected by and hosted on G2.com.

Philip L.
PL
Philip L.
Small-Business (50 or fewer emp.)
"Helps us increase the possibility to close sales"
5/5
What do you like best about Brightcall.ai?

That it looks advanced and extremely impressive towards the clients that use it. And how easy it is for us to call (receive/answer) the clients within 55 seconds almost every time. It's an initial ice-breaker that sets the tone for the call and the client is willing to book a meeting with us straight away instead of looking elsewhere. Review collected by and hosted on G2.com.

What do you dislike about Brightcall.ai?

There's nothing that we really dislike about Convolo. They help us with customized customer experiences on the websites. Because they are custom - they're not easy for us to edit if needed. Review collected by and hosted on G2.com.

Mohamed E.
ME
Mohamed E.
Founder | DTC&B2B Manager
Small-Business (50 or fewer emp.)
"A Game-Changer for Lead Generation and ROI Boost"
5/5
What do you like best about Brightcall.ai?

Convolo has proven to be a game-changer for our lead generation efforts, significantly boosting our ROI. Its user-friendly interface seamlessly integrated into our workflow, providing advanced analytics and reporting that enhanced our understanding of lead behavior.

The automation tools streamlined our lead nurturing process, saving time and increasing conversions.

The software's adaptability across various marketing channels made it a centralized hub for our activities, and the responsive customer support team added significant value. Overall, Convolo is a must-have for businesses seeking an effective solution to elevate their lead generation strategies and achieve a substantial return on investment. Review collected by and hosted on G2.com.

What do you dislike about Brightcall.ai?

Maybe needs to work better with more integrations Review collected by and hosted on G2.com.

RS
Riham S.
Mid-Market (51-1000 emp.)
"Ring, Track, Analyse. A great tool for your business!"
5/5
What do you like best about Brightcall.ai?

It's great in all terms, the ease of use, the integrations and implementations, the beautiful and seamless interface and the amazing support from the technical team! It captures and logs every call, providing a comprehensive overview of inbound and outbound communications. Review collected by and hosted on G2.com.

What do you dislike about Brightcall.ai?

Some enhancements could be done on some of the existing features. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Perceived Cost

$$$$$
Brightcall.ai Features
Preview Dialing
Progressive Dialing
Whisper Coaching
Callback Scheduling
Call Recording
Voice Activity Detection
Interactive Voice Response (IVR)
Call Scrubbing