Brightcall.ai Reviews & Product Details

I really like the Brightcall.ai platform, especially its native integration with HubSpot. The integration simplifies processes and provides a smoother experience, making call and data management much more efficient. The ease of use and automation make everything more practical and help optimize team time. Without a doubt, Brightcall.ai has become an essential tool for improving our customer service performance. Review collected by and hosted on G2.com.

Although I appreciate the native integration of Brightcall.ai with HubSpot, I believe it could be more comprehensive. Currently, the integration allows call activities, lead information, and other interactions to be logged directly into the HubSpot CRM, making automation and lead tracking easier. However, a more complete integration could include additional features such as real-time bidirectional data synchronization, enhanced support for custom workflows, and more flexibility in customizing fields and parameters. These improvements could further optimize sales and customer service processes, providing a more integrated and efficient experience Review collected by and hosted on G2.com.

We like how the Brightcall works and compatible with our CRM. It helps us to get in touch with our customer in less than a minute. We always use this software with all of our campaigns. It is also easy to integrate with our social media apps and CRMs. Review collected by and hosted on G2.com.

So far we don't have this in a while, cause when we experience an issue, they are responsive. Review collected by and hosted on G2.com.

It has well-structured documentation, a responsive support team, and is highly suitable for tech-savvy users like myself. Review collected by and hosted on G2.com.

At this time, I have no concerns or dislikes regarding Brightcall people Review collected by and hosted on G2.com.

Brightcall has been very effective for our business. The 55 second call back has always impressed clients and the connectivity is as good as making a direct call.

The dashboard is user friendly and Fathima is a a great support to answering all our technical queries.

We use the tool every day for our business and its one of our more efficient marketing modes. Review collected by and hosted on G2.com.

There is nothing to be highlighted here. Review collected by and hosted on G2.com.

I like that our clients are able to be called back in less than one minute, and this is very impressive from a client service perspective. Review collected by and hosted on G2.com.

I don't have any dislikes about it. It works well. Review collected by and hosted on G2.com.

Leads call automation, integration in almost every platform & ease of use. Review collected by and hosted on G2.com.

Not really any downsides. Im just filling this in to get through the requirement. Review collected by and hosted on G2.com.

its really a good tool, and the fact that am able to followup on my leads. Review collected by and hosted on G2.com.

not dislike, but few updates needs to be done, i shared already Review collected by and hosted on G2.com.

Lead follow up within 55 seconds. No leads being missed Review collected by and hosted on G2.com.

Sometimes there are few glitches. still the support team is excellent to resolve it Review collected by and hosted on G2.com.

Their support team, they reply to mails pretty fast and solve the problem without any delay. Review collected by and hosted on G2.com.

Sometimes the website crashes, if I generate more than 2 calls at the same time the website stops responding for a few seconds. Review collected by and hosted on G2.com.

Dialer app is fast and great to use. Amazing Review collected by and hosted on G2.com.

Unable to create agent accounts by myself. Review collected by and hosted on G2.com.