Breesy Pricing Overview

The After-Hours – Single Unit plan gives restoration companies instant coverage during evenings, nights, and weekends so every emergency call is answered when your office is closed. Breesy captures full FNOL details, identifies urgency, and routes each opportunity to the correct on-call team using your customized rules. To ensure no lead is ever missed, Breesy delivers up to four types of on-call notifications—phone calls, text messages, emails, and alerts through platforms like Microsoft Teams and Slack. Your team receives timely, reliable updates in the channels they already use. Designed for single-territory operations, Breesy also scales automatically during storms and high-volume events, keeping your business responsive, organized, and ready to act when customers need help most.

Instant answer, triage, and insurance-ready intake
On-call activation & dispatch (call, text, email)
Call Surge for weather spikes (elastic capacity + lead scoring)
Call recordings, transcript, and on-call scheduling
Essential analytics and on-call scorecards
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The After-Hours – Multi-Unit plan gives multi-location restoration organizations instant, consistent after-hours coverage across every territory. Breesy answers all evening, overnight, and weekend calls, captures full FNOL details, identifies urgency, and routes each opportunity to the correct location’s on-call team using custom rules. To ensure no lead is ever missed, Breesy delivers up to four types of on-call notifications—phone calls, text messages, emails, and alerts through platforms like Microsoft Teams and Slack. Each unit gets the right information at the right time, improving responsiveness and coordination. Built for organizations with complex routing and multiple territories, Breesy also scales automatically during storms and surges, keeping every location responsive and organized when demand spikes.

Cross-site visibility and personnel management
Standardized scripts and shared on-call rules
Roll-up dashboards by location with call search
Unified admin and permissions
Call Surge with priority lead scoring
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The After-Hours – Multi-Market plan is built for restoration organizations serving multiple geographic markets or service areas under one operation. Breesy provides instant evening, overnight, and weekend coverage across all markets, answering every call, capturing full FNOL details, identifying urgency, and routing opportunities to the correct market’s on-call team using your custom rules. To ensure no lead is ever missed, Breesy delivers up to four types of on-call notifications—phone calls, text messages, emails, and alerts through platforms like Microsoft Teams and Slack. Each market receives timely, accurate updates in the channels they already rely on. Designed for businesses managing separate territories, shared resources, or rotating on-call structures, Breesy also scales automatically during storms and surges, keeping every market responsive and organized when demand spikes.

Governed intake across markets/brands
Market-level surge policies and benchmarks
Centralized administration, exports, and governance
Priority support and deployment guidance
Deeper customization and multi-market workflows
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The Full 24/7 – Single Unit plan gives restoration companies complete day-and-night coverage. You receive everything included in After-Hours—instant response, full FNOL intake, urgency identification, and custom routing—plus full daytime call handling. During business hours, Breesy answers, triages, and transfers calls to your team while giving you 100% visibility into every call coming into the office. No more missed opportunities or blind spots in your phone system. To ensure your team responds quickly, Breesy delivers up to four types of notifications: phone calls, text messages, emails, and alerts through platforms like Microsoft Teams and Slack. Built for single-territory operations that want total coverage and complete accountability, Breesy also scales automatically during storms and surges, keeping your business organized and responsive 24/7.

Complex call routing, message taking, IICRC-informed question answering
Smart overflow rules for leads
On-call activation & dispatch
All-hours analytics and transcript-based QA
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The Full 24/7 – Multi-Location plan gives multi-territory restoration organizations complete, unified coverage across every office. You receive everything included in After-Hours—instant response, full FNOL intake, urgency identification, and location-specific routing—plus full daytime call handling for all locations. During business hours, Breesy answers, triages, and transfers calls while providing 100% visibility into every inbound call across your organization. Leaders can view global call performance at a glance and drill down into each individual office for deeper insights. To ensure no lead is ever missed, Breesy delivers up to four types of notifications: phone calls, text messages, emails, and alerts through platforms like Microsoft Teams and Slack. Built for multi-location operators with complex routing and shared on-call structures, Breesy also scales automatically during storms and surges, keeping every territory responsive, aligned, and fully accountable 24/7.

Unified AI-powered customer experience
Single inbox across channels; smooth handoffs to JFCs
Call Surge across locations with lead scoring
Roll-up analytics by site; QA at scale; standardized compliance
Centralized call routing and on-call schedules
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The Full 24/7 – Multi-Market plan gives restoration companies complete coverage across multiple geographic service areas. You receive everything in After-Hours—instant response, full FNOL intake, urgency identification, and market-specific routing—plus full daytime call handling. During business hours, Breesy answers, triages, and transfers calls while giving you 100% visibility into every inbound call across all markets. Leaders can view global performance and drill down into each market for deeper insights and accountability. To ensure no lead is ever missed, Breesy delivers up to four types of notifications: phone calls, text messages, emails, and alerts through platforms like Microsoft Teams and Slack. Designed for organizations managing multiple regions or shared on-call structures, Breesy also scales automatically during storms and surges to keep every market responsive and aligned 24/7.

Market-aware AI-powered customer experience
Enterprise-grade integrations
Benchmarks by market/brand; data exports
Daily recaps and analytics delivered to inbox
Named account management and priority SLAs
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